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IOBit Software
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| Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient. |
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#1
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This was a big doh, moment for me. I have been relying on Microsoft Security Essentials and Windows Firewall with safe practices to keep my computer clean since the end of last year. Yet I slipped up and got infected from browsing a website.
I noticed that during the infection the Adobe Flash Player installer popped up. I realized, too late, what was going on and canceled it. Of course the damage was done. A window for a fake antivirus call Security Shield popped up. MSE and Windows Firewall were disabled and I'm afraid to try and re install them in case it nukes my computer. Next my Chrome browser gave me invalid certificate errors and every browser was redirecting navigation. Java was also acting up and giving me syntax error windows. This had been happening for a while so not sure if it's a virus. I've performed backups of all my personal files and went through some other forums before landing on this one. Before using this site's READ ME, I ran the following and quarantined/deleted files when prompted. -MalwareBytes - quarantine/deleted files -Prevx - scan only -Eset online scanner -aswMBR - discovered the rootkit virus in post title -MBRcheck -Hitman Pro (not sure if it was 64bit) -TDSSKiller - came up empty I deleted and replaced my hosts file, so now it is back to its default value. So far it's fixed the browser issues, but MSE and Windows Firewall are still down. So then I follow the Major Geeks READ ME to the teeth. The only problem I ran into was that MGtools was not allowed to install into the C: directory. I work from my PC so if it's infected I risk missing deadlines and this is already costing me income. I'd like to salvage the computer if I can, but I'll do a reformat if I have to. I've attached the logs you asked for and I'll attached logs from the other programs in a second post. |
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#2
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Welcome to MajorGeeks, YourTransistor
![]() From Programs and Features (via Control Panel), please uninstall the below:
Open RogueKiller again.Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator) When it opens, press the Scan button Now press the Delete button. When it is finished, there will be a log on your desktop called: RKreport[3].txt Attach RKreport[3].txt to your next message. (How to attach) __ Manually delete the following folders:
__ C:\Users\Kyle\Desktop\aswMBR.txt <== Attach this to your next message __ I think your HitmanPro log is corrupted. I cannot get it to open. Please rescan and attach its log. __ Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
__ This updates all of the logs inside MGlogs.zip. When it is finished, attach C:\MGlogs.zip to your next message. (How to attach) __ Let me know what problems remain after you have completed these steps. |
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#3
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Thanks for the warm welcome
I caved in to paranoia and decided to wipe everything. I updated the backups of my personal files to an external hard drive, scanned with AVG and MalwareBytes to make sure the backup was clean. The scans didn't detect anything. I then wiped my entire hard disk using the zero write function with Darik's Boot and Nuke, and today I'm going to format and install a fresh copy of windows. I'm going to do the same with the laptop I'm on too lol! I've learned my lesson. I just didn't want to have any risk of working on an previously compromised system. I hope that the virus didn't copy itself to my external since I just copy pasted MyDocuments, My Music, My Videos, and My Pictures. I apologize for not having posted an update for my decision, because I didn't want to bump the post and I ran the disk wipe while I was sleeping ![]() After it's all said and done I'll follow MajorGeeks guide to preventing Malware. Do you have any advice for me at this point? Is there any other way to make sure my backups aren't corrupted? Thanks! |
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#4
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I also read this article that you guys linked from your How to Protect Yourself from Malware thread.
http://technet.microsoft.com/library/cc512587.aspx Which is why I ultimately decided to wipe to zeros ![]() |
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#5
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That's ok. Be safe
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