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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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Old 02-13-11, 07:40
Jericho222 Jericho222 is offline
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Default BSOD's once a day... Help!

I need help. I have a brand new computer, less than two months old, and I'm getting blue screens every other day. They occur completely at random - it could be in the middle of the day or right at startup before Windows 7 even launches. I've checked everything I could find but I'm at a loss as to what's causing it. Every BSOD yields different error codes and I can't find a consistent problem to diagnose it. I never get any error message either, like "Paged Fault in non Page Area" or "Driver IRQL Not Less or Equal."

Here are some samples of the info I do have:

OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

BC Code: (I've gotten 50, 19, 9, and 7f that I know of)
BCP1: (including FFFFF7FF8C5330AF, 0000000EA7E22E40, 00000000000000403)
BCP2: (including FFFFF6800000B7808, 0000000080050031, 000000000000002)
BCP3: (including FFFFF7FF8C5330AF, 5000000183AD9867, 00000000000006F8)
BCP4: (including FFFFF800030D0230, FFFFF800030D5327, FFAFF680000B7808)

Service Pack: 0_0
Product: 768_1

I'll also include the minidumps I have from these crashes. Any help would be greatly appreciated, because I'm lost right now!
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File Type: zip Minidump files.zip (137.3 KB, 2 views)
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  #2  
Old 02-13-11, 14:48
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plodr plodr is offline
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Default Re: BSOD's once a day... Help!

Quote:
I have a brand new computer, less than two months old
Have you contacted the manufacturer? Most are covered for 3 months.

BSOD with different errors a lot of times points to failing RAM.
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Old 02-13-11, 16:12
Jericho222 Jericho222 is offline
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Default Re: BSOD's once a day... Help!

I'm pretty sure it's not RAM. I did a Windows memory diagnostics check and it came back with zero errors =/
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Old 02-13-11, 17:05
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Default Re: BSOD's once a day... Help!

I would try a Ubuntu live disk. You have options to test hardware, as well as running the operating system without installing it. This way you can figure out if it's a hardware problem or a bad driver. I would also check the device manager in windows for anything that might not be loading properly. Next in Administrative Tools check the event logs. The event logs might have the answer your looking for.
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Old 02-13-11, 17:26
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Default Re: BSOD's once a day... Help!

Not sure I would put up with a brand new computer that BSOD's once a day. I would take it back to where I purchased it from and demand they fix it or replace it.
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