help with mbr@whistler please?

[grateful]

thanks for your help, both of you. I'll run a new Avast scan tomorrow to see. since the MBR infections were the only ones to show up from all the scans requested, I think I may be in good shape.

Nice. is there a place to make a donation?

[chaslang]

You're welcome.

Originally Posted by grateful

Nice. is there a place to make a donation?

See the links in our signatures which show how you can support Major Geeks.

Did you just recently install SpyHunter while trying to fix your problems? Did you purchase it (hope not)? We don't recommend it. Uninstalling it is our recommendation.

Also is Spyware Doctor 7.0 a paid version or free trial? If a free trial, uninstall it.

You also need uninstall the below old Sun Java versions and update as requested in the READ & RUN ME step 3
J2SE Runtime Environment 5.0 Update 8
Java(TM) 6 Update 17



Now we need to use ComboFix to DeQuarantine some files that it should not have removed.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

DEQUARANTINE::
C:\Qoobox\Quarantine\C\Documents and Settings\e\g2mdlhlpx.exe.vir
C:\Qoobox\Quarantine\C\WINDOWS\system32\Adrfilechk.dll.vir
C:\Qoobox\Quarantine\C\WINDOWS\system32\msvcsv60.dll.vir
QUIT::

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named C:\DeQuarantine_log.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).



Then attach the below logs:

• C:\DeQuarantine_log.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

[grateful]

Got rid of the SpyHunter and SpyDoctor. Yes, I was trying to find problems, heard they helped locate them.

Java removed but not yet updated

Here are requested logs.

the machine seems to be working fine although I never really experienced any noticeable problems other than constant requests for svchost.exe, Generic host process, application layer gateway,echo 8 requests (?) and nt kernal to connect to the web. and multiple instances of svchost running, sometimes up to 10 or 12. there were slowdowns that occurred occasionally but I run power hungry stuff.

all seems to be well

[TimW]

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0

Help Support MajorGeeks
Buy Discounted Software @ Majorgeeks Store. Giveaways Too!

Majorgeeks Geek Wear. Hats, T-Shirts, Hoodies

MajorGeeks on FaceBook

[grateful]

done. thank you much for your help.

David

[grateful]

let me just say that the comp is running very smoothly and all progs seems to not get as "hung up" as they were before. it's like a new pc.

thanks so much

should any further problems be posted as a new thread or should I continue with this one if something different should happen? provided I believe it is related?

[grateful]

one last thing, Spybot does not keep itself present in the running menu in the toolbar. how do I set it for constant running protection?

[chaslang]

Originally Posted by grateful

one last thing, Spybot does not keep itself present in the running menu in the toolbar. how do I set it for constant running protection?

In order to have running protection from Spybot, you need to have its Teatimer activated which we recommended turning off in the READ & RUN ME as we have never recommended using Teatimer.