Possible Malware preventing drag and drop etc

[ero_senin05]

Hi guys,

Here's my System info:
Windows 7 Home Premium 64bit
Intel i5-2500k cpu
8gig DDR3 RAM
OCD VertexII SSD 60GB running OS
2TB HDD and 1TB HDD
ASRock Z68 Pro3 Mainboard

I went through the clean up process step by step and my logs are attached over this and the next post

[ero_senin05]

And here's the last of the attachments

[ero_senin05]

Oh yeah, I forgot to mention that I use Avast! for anti-virus and just use the Windows Firewall

The problems I am having first occured this morning while I was downloading some content of the adult variety... Don't judge me!!!

So since then I have had problems first with Google Chrome. I first noticed that my scroll wheel no longer scrolled the pages for me. Then when I went to change tabs, clicking on the tabs closed it. This happened to each tab until coming to the last tab when clicking on that would close the browser.
When starting Chrome again, when I press on a button to load a recent webpage or from my bookmarks bar the page opens in a new tab and of course when I click on the tab, it closes.

Luckily Internet Explorer has not been affected except that using my scroll wheel doesn't work here either.
Also, after rebooting the system, everything loads as per usual but nothing along the start bar works. The Start Button, Quick Launch Icons and even the clock is clickable. All icons on the Desktop work however, but when I open something, e,g, Chrome or Internet Explorer, I can't click anything in that application, even the close button is unresponsive. I then found that when I pressed <Ctrl+Alt+Delete> to start the task manager none of the options on that screen are clickable except cancel. After clicking cancel though, everything seems to work fine, task bar and all. And if I press <Ctrl+Alt+Delete> again the options are now clickable.

But Chrome still refuses to work correctly.

I also noticed that the Drag and Drop ability doesn't work now either. Whether I'm dragging a file to drop into a folder or just dragging it from one side of the desktop to the other it doesn't work. When dragging, the ghost version of the file icon appears with the mouse arrow but when you release the mouse button it's like you did nothing at all.

If I run into any other issues I will update the thread but until then, thanks for all for their help!

Regards,
Robbie

P.S. I also ran Spybot S&D and the Avast! Scan

[thisisu]

Hello Robbie,

I am not finding any malware in your logs.
Have you tried using a different mouse?

[ero_senin05]

Thanks for replying. I have tried a couple of different mouses, one USB mouse from my wife's computer that works 100% on hers and my old PS2 mouse. Both had the same problems I'm having with this one. I only have issues with the mouse when using Internet Browsers.
Another part of the issue with Chrome is when I click on any link in the browser it opens in a new tab unless I click it with the right mouse button and then this opens the link without having to select "open" from the right-click menu. Scrolling works on Chrome except for the type of scrolling you do by clicking the mouse wheel down. IE works fine except for no scrolling at all. Mouse works 100% in Windows Explorer

[thisisu]

It sounds like there are some configuration settings in the browsers you use that you do not like. You may want to try to revert to defaults in each and see if that helps.
For example:

Another part of the issue with Chrome is when I click on any link in the browser it opens in a new tab

I believe most users prefer this. I have FireFox set up this way too (it may have been defaulted).
I do not use Chrome though so I wouldn't be able to tell you how exactly to change it. All I can say is that it should be a setting in "Options".
We have a Software forum better suited with concerns/questions like these.

Here are the clean up steps since this does not appear to be malware related:

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!

Be safe

[ero_senin05]

OK Thanks for the help. None of it solved the problem unfortunately - instead I have switched to using Firefox and uninstalled Chrome. No problems there at all, everything works perfectly. Thankfully there hasn't been any issues with the system itself so I think I'm in the clear for now.

[thisisu]

You're welcome