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#1
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Hello- I ran my weekly Full System Scan with avast! Internet Security 7 and a page came up referring to some files whose paths couldn't be recognized. So, I Googled the first item, 'algo.dll', and found a post here at Major Geeks from someone who had the exact same items come up. I didn't log them.
The advice given here was to run SAS and then GMER. I did both, according the the instructions, and the only thing that was found on SAS were 4 tracking cookies. Got rid of those without a restart. Now, I ran the GMER, again according to the instructions, and it appears there was nothing wrong- at least there was no indication there was. I did save the scan log, though. OK, with this complete I went back and ran the full avast! scan again and didn't get the page with the list of .dll's as prior. (NO THREAT FOUND indicated) I did a little more research and did a file search and found some toolbars I didn't understand. Two of them belonged to a couple of known programs I run and the final 3 items I am not sure about, nor found anything useful in a Google search. Here are the items in question: 1) C:\Windows\pchealth\helpctr\System\Remote Assistance\Interaction\Client (RAToolBar- Chrome HTML Document) 2) C:\Windows\pchealth\helpctr\System\Remote Assistance\Interaction\Client (RAToolBar- XML Document) 3) C:\Windows\pchealth\helpctr\System\Remote Assistance\Interaction\ Server (RAServerToolBar- Chrome HTML Document) Is this anything to worry about, or is it tied into Microsoft Support? Thanks for any help/ advice. tim |
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#2
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The file you mentioned relates to avast. Nothing to worry about. Neither are the other items you mentioned.
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timw128 (04-30-12) | ||
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#3
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Thanks, 'Kestrel13!'- Yeah, I finally figured it out. This version 7 has got a lot of changes from v6. There is a new 'self defense' module that was giving me fits regarding 'User Accounts' and 'msconfig', too. Access denied type of stuff.
Have a good one, and again thanks! |
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#4
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You are most welcome.
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__________________
Have we been helpful and you would like to show your gratitude? Support MajorGeeks Majorgeeks Geek Wear. Hats, T-Shirts, Hoodies “The truth is, everyone is going to hurt you. You just got to find the ones worth suffering for.” |
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