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  #1  
Old 04-28-12, 15:36
timw128's Avatar
timw128 timw128 is offline
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Default RootKit?

Hello- I ran my weekly Full System Scan with avast! Internet Security 7 and a page came up referring to some files whose paths couldn't be recognized. So, I Googled the first item, 'algo.dll', and found a post here at Major Geeks from someone who had the exact same items come up. I didn't log them.
The advice given here was to run SAS and then GMER. I did both, according the the instructions, and the only thing that was found on SAS were 4 tracking cookies. Got rid of those without a restart. Now, I ran the GMER, again according to the instructions, and it appears there was nothing wrong- at least there was no indication there was. I did save the scan log, though.
OK, with this complete I went back and ran the full avast! scan again and didn't get the page with the list of .dll's as prior. (NO THREAT FOUND indicated)
I did a little more research and did a file search and found some toolbars I didn't understand. Two of them belonged to a couple of known programs I run and the final 3 items I am not sure about, nor found anything useful in a Google search.

Here are the items in question:

1) C:\Windows\pchealth\helpctr\System\Remote Assistance\Interaction\Client
(RAToolBar- Chrome HTML Document)

2) C:\Windows\pchealth\helpctr\System\Remote Assistance\Interaction\Client
(RAToolBar- XML Document)

3) C:\Windows\pchealth\helpctr\System\Remote Assistance\Interaction\
Server
(RAServerToolBar- Chrome HTML Document)

Is this anything to worry about, or is it tied into Microsoft Support?

Thanks for any help/ advice.
tim
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Old 04-29-12, 08:20
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Default Re: RootKit?

The file you mentioned relates to avast. Nothing to worry about. Neither are the other items you mentioned.
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  #3  
Old 04-30-12, 00:34
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Default Re: RootKit?

Thanks, 'Kestrel13!'- Yeah, I finally figured it out. This version 7 has got a lot of changes from v6. There is a new 'self defense' module that was giving me fits regarding 'User Accounts' and 'msconfig', too. Access denied type of stuff.
Have a good one, and again thanks!
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Old 04-30-12, 06:25
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Default Re: RootKit?

You are most welcome.
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