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Old 05-07-12, 14:25
LinaCove LinaCove is offline
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Default Something did disable firewall, antivirus and some devises on my HP laptop.

Hello, and thank you for reading this.
I've got a problem with my HP. It happened over night the day before yesterday, seem like was a win update. Computer can not get to the internet, firewall and all security is disabled, it does not see SD, but still reads USB.
Yesterday I installed fresh Win 7 on it, and all was great, untill this morning everything repeated.
When I look at the processes most of the are stopped. I downloaded MWbytes, it did not show any infection. When I run ComboFix, it gives me 2 time the message:
"windows cannot find 'NIRKMD' make sure you typed the name correctly, and then try again. "
on every stage, it is running for a while now and it is on the stage 8 and I am lucky to have this 2nd computer to download tools I may need.
If anyone may know what I am up against to please advise.
Thank you very much for your help
Lina
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Old 05-07-12, 21:59
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chaslang chaslang is offline
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Default Re: Something did disable firewall, antivirus and some devises on my HP laptop.

Welcome to Major Geeks!

Please do the below so that we can boot to System Recovery Options to run a scan.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

On the System Recovery Options menu you will get the following options:
Quote:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
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