I need help with my audio driver

[jordanquilca]

i have a emachine desktop computer model number T2862
i installed windows xp service pack 3 and i dont have audio.
i try installing realtek ac'97 but it just restarts my computer before the installation is completed. when my computer boots up it shows an error in my desktop saying windows has encounter an error. could someone give me a link to where and which driver do i need. or what should i do. im lost

[tgell]

Is this the driver you tried to install? According to emachine upgraders you have an Intel D845GVSR motherboard.

http://downloadcenter.intel.com/Deta...x?DwnldID=8198

[jordanquilca]

yeah that's the driver i try installing i even deleted all my sound drivers in safe mode but failed because when it booted up it got to my desktop then it just restarted.
i downloaded it from the realtek website not Intel download server here are my specs


Mainboard : Unspecified Unspecified
Chipset : Intel i845G
Processor : Intel Celeron D 330 @ 2666MHz
Physical Memory : 2048MB (2 x 1024 DDR-SDRAM )
Video Card : Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Hard Disk : Western Digital WD600BB-22JHA0 (60GB)
DVD-Rom Drive : HL-DT-ST RW/DVD GCC-4481B
Monitor Type : Samsung SyncMaster - 22 inches
Network Card : 3COM 3C905B Fast Etherlink XL 10/100
Network Card : Ralink Technology RT2561/RT61 802.11g PCI
Network Card : Intel 82801DB/DBL (ICH4/ICH4-L) PRO/100 VE Network Connection
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 (32-bit)
DirectX : Version 9.0c
Device Audio : Gateway 2000 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller

and on device manager multimedia audio controller has an exclamation mark and so does pci simple communication controller..

please help i don't have sound.

[tgell]

Try installing the chipset driver first. If you still do not have sound do the following.

Sometimes the intel drivers are slightly different. Try downloading DriverSweeper. It needs .NET 3.0 Uninstall your realtek drivers in ADD/Remove programs. Then in safe mode run DriverSweeper and check anything related to Realtek Audio. Then install the intel drivers.

Edit: I believe the pci simple communication device is your modem.

[jordanquilca]

what if i dont see no realtek programs in add/remove program list? should i just go ahead and proceed with deleting anything related to realtek using driversweeper? then install the link you gave me for realtek?

and i did install the chipset driver and i still have no sound.

[tgell]

Yes, but make sure it is only the Realtek sound you are deleting.

[gloozit]

This worked for a lot of people, who had problems with SP3 and Realtek HiDef installs.
http://forums.majorgeeks.com/showpos...73&postcount=3
That guest has a few posts on Realtek and SP3 problems. Seemed to solve a lot of them.
I'd search through his posts about Realtek.

EDIT: Don't use the driver's listed there, use the ones for your board.

[jordanquilca]

i tried tgell way and it seems like when i deleted realtek using driver sweeper and i installed the link you gave me it just restarted my PC i don't know if i did do it right since i still see the drivers below sound, video, and controllers. and multimedia audio controller still has a exclamation mark even after trying to remove them with driversweeper. and i try installing the realtek from Intel and after it extracted itself into my desktop i ran the setup.exe and it just simply restarted my PC w.o even finishing the installation. and @gloozit the link don't work i try looking for the downloads myself but cant find a trusty source. should i just format my computer again with windows xp sp3? and if so whats the best program or way to get my drivers working correctly especially the audio one.

[tgell]

On the multimedia audio controller with the yellow exclamation mark in Device Manager, right click properties and under the details tab provide the Vendor and Device ID.

[jordanquilca]

Device instance ID
PCI\VEN_8086&DEV_24C5&SUBSYS_2010107B&REV_02\3&267A616A&0&FD

[tgell]

Download this driver. Unzip and install in an admin account.

http://majorgeeks.com/VIA_AC97_Vinyl...ver_d4505.html

Edit: I think it would be best not to use the setup.exe file. I will post instructions shortly.

Edit: Sorry, I do not think this file will work. I am going to try and get an inf driver file for your computer.

[jordanquilca]

thanks i i will wait for instructions

[tgell]

I am downloading the Intel driver and am going to try to strip out the inf file. But, I do not know if it work. I will let you know shortly.

[tgell]

Deleted: sorry for the double post.

[tgell]

I cannot attach the driver but see if this works for you. You have downloaded the intel driver. It is actually a self-extracting zip file. Using something like WinRAR, extract the files to a folder. In this folder is a folder called \WDM. Place this folder on your desktop. Right click the multimedia audio controller in Device Manager and select properties. Under the driver tab, select update driver and browse to the Alcwdm.inf in the \WDM folder.

The below link shows how to install via the inf method.

http://www.intel.com/support/graphics/sb/CS-030331.htm

[jordanquilca]

nvm thanks u a lot that link i install http://majorgeeks.com/VIA_AC97_Vinyl...ver_d4505.html and it worked idk what i made it do work but thanks and how could i save all my drivers so i can install them if i ever wanna format my pc

[tgell]

That was in my post #2.

[tgell]

Wow, that is great. What is kind of weird is the Vendor and Device ID in the Via drivers did not match your Vendor and Device ID.

You can use a driver backup software that will save all drivers on your PC and when you reinstall the OS you can just restore them. Software that can do that is called Doubled Driver. Very simple interface.

http://www.boozet.org/dd.htm

Another option would be to get software like Todo backup and make a system image on a regular basis. Using the Boot CD, you can reimage an unbootable system in a relatively short time vs doing a full reinstall of the OS. Just make sure the boot cd can see your internal and external drives.