frst.txt included - 'please wait while the connection is being established'

[headaches]

Hello Generous People who Volunteer Here,

I am the family computer administrator by default, and find myself out of my depth with this conundrum. The computer is an HP Pavilion s5000 series running Windows 7 Home 64bit. The dreaded 'please wait while the connection is being established' with German text below has replaced the desktop and the task manager is disabled. I ran the FRST tool but unfortunately can't figure out how to write a fix to feed to it. I really appreciate your time and kindness.

[thisisu]

Welcome to Major Geeks, headaches

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

• Save fixlist.txt to your flash drive.
• You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.

[headaches]

Dear thisisu,

Mere words like 'thank you' cannot adequately express how grateful I am for your speedy and effective response. I greatly appreciate you sharing your time and knowledge so selflessly.

[thisisu]

Originally Posted by headaches

Dear thisisu,

Mere words like 'thank you' cannot adequately express how grateful I am for your speedy and effective response. I greatly appreciate you sharing your time and knowledge so selflessly.

My pleasure

Any other problems or is the system OK now?

[headaches]

Dear thisisu,
I restored the desktop icons according to your advice in another thread. Worked a treat Then I ran Malwarebytes and it picked up and destroyed 1 more file. I ran Malwarebytes again, and it detected 1 file and ditto the Avast boot time scan:

File C:\FRST\Quarantine\BSI.bund.exe is infected by win32:Rootkit-gen [Rtk]

I am guessing i should use FRST to destroy this file, not Avast or Malwarebytes.
Do I use the FRST file search feature to do this? Sorry if this is an obvious question
Thanks for continuing to share your wisdom.

[thisisu]

Delete this entire folder using Windows explorer: C:\FRST

That's it

[headaches]

It's done

Dear thisisu,

In your own way you make a difference in peoples lives. I admire that.

Thank you.

[thisisu]

You're very welcome and thank you for the compliment