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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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  #1  
Old 05-16-12, 11:43
darklight darklight is offline
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Default need drivers for HP TouchSmart IQ775 Desktop

hello all first off i have no clue as to what iam doing i took my computer down to a tech for him to work on he was only able to get my video and sound to work but not my blue tooth or wireless that came with it when i switched to xp

now that i had a really bad virus that crashed my computer i had to reinstall xp iam now running xp media center but its going a little slow i think its the internet connection but iam not sure


my problem is this i have no sound for the past 3 days me and my gf was looking for the drivers the tech who i pay 90$ to i ask if he would put the drivers on only problem the only one that works is my video not the sound or anything else when i try to look for them i only found it for vista please can someone help me
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  #2  
Old 05-16-12, 16:34
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iain.t iain.t is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Hi darklight,
Welcome MG's,

Please could you run everest ..... http://majorgeeks.com/download4181.html

Click Report (top menu) > Report Wizard > Next
Choose System Summary Only > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)

Add the report in your next post like this.....

http://forums.majorgeeks.com/showthread.php?t=86880

This will give me the info that I need to gather your Drivers.
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  #3  
Old 05-22-12, 07:08
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

report
Attached Files
File Type: txt my cpu.txt (144.3 KB, 10 views)
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  #4  
Old 05-22-12, 07:23
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Your report cannot be read as it now is. You will need to create a new one for iain.t. It should look similar to this report.

http://forums.majorgeeks.com/showpos...35&postcount=3
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  #5  
Old 05-22-12, 07:27
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

sorry about that here the right report
Attached Files
File Type: txt Report.txt (289.2 KB, 13 views)
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  #6  
Old 05-22-12, 09:37
pcpart pcpart is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

very cofteble even for laptops
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  #7  
Old 05-22-12, 09:44
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Quote:
Originally Posted by pcpart View Post
very cofteble even for laptops
cofteble ??
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  #8  
Old 05-23-12, 01:35
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

can someone please help me with my sound problem
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  #9  
Old 05-23-12, 06:51
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

In your first post, you said you were able to get sound to work. In Device Manger, what devices have yellow exclamation marks next to them. Right click the device, select properties, and in the details tab, provide the Vendor and Device ID's after selecting Hardware ID's in the drop down box.
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  #10  
Old 05-23-12, 09:10
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Quote:
Originally Posted by tgell View Post
In your first post, you said you were able to get sound to work. In Device Manger, what devices have yellow exclamation marks next to them. Right click the device, select properties, and in the details tab, provide the Vendor and Device ID's after selecting Hardware ID's in the drop down box.
mmm ok if you read it like you should have it also said i had a really bad virus at the time and i had to reinstalled xp witch also means i lost all the drivers i had installed the only one i have is my video now and i been trying to track down the diver for my sound but since i dont no what one i need its kind of hard to do so as i said if you read this post as you should have before saying it you would understand that

also i made the full report you asked for iam not a computer expert

as for yellow exclamation marks


from what it told me this is the following

audio device on high definition audio bus

bb+ module(e.d)

unknown device

usb2.0

have try a few sound drivers and so far none has worked iam running xp professional
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  #11  
Old 05-23-12, 10:21
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

I need the vendor and Device ID's for each device with a yellow exclamation mark as shown.

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  #12  
Old 05-23-12, 12:32
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Quote:
Originally Posted by tgell View Post
I need the vendor and Device ID's for each device with a yellow exclamation mark as shown.

thank you

hdaudio\func_01&ven_11d4&dev_198b&subsys_103c2a40&rev_1003\4&93a838&0&0001

USB\VID_0471&PID_060F\GLLF

ACPI\CF0000\1010100

USB\VID_0ACE&PID_B215\6&37E6974E&0&2
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  #13  
Old 05-23-12, 14:54
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

For the audio driver, see if this works.

As for the other drivers please look at this thread. It may help. The person had a Touchseries IQ775.uk Hopefully it will help with the bluetooth. If you have problems please post back.

http://forums.majorgeeks.com/showthread.php?t=164938

I believe the bluetooth is the USB\VID_0471&PID_060F\GLLF

hp 802.11agb wireless lan is USB\VID_0ACE&PID_B215\6&37E6974E&0&2

I believe the other device needs the chipset driver which I will be looking for.
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  #14  
Old 05-23-12, 14:58
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Quote:
Originally Posted by tgell View Post
For the audio driver, see if this works.

As for the other drivers please look at this thread. It may help. The person had a Touchseries IQ775.uk Hopefully it will help with the bluetooth. If you have problems please post back.

http://forums.majorgeeks.com/showthread.php?t=164938

I believe the bluetooth is the USB\VID_0471&PID_060F\GLLF

hp 802.11agb wireless lan is USB\VID_0ACE&PID_B215\6&37E6974E&0&2

I believe the other device needs the chipset driver which I will be looking for.
thank you so much for taking the time to help me i will give it a shot
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  #15  
Old 05-23-12, 15:02
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

i have try the audio driver that you posted when i try to install it said it dont support my hardware
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  #16  
Old 05-23-12, 15:18
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Okay, I am going to have to investigate this further. Some of these XP drivers will be difficult to find.
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  #17  
Old 05-23-12, 15:23
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

Quote:
Originally Posted by tgell View Post
Okay, I am going to have to investigate this further. Some of these XP drivers will be difficult to find.
i have found a few they installed just fine but the sound never came on so iam assuming they didnt work

honestly if nothing else if you can find the sound driver that would be the best thing i ever would need i know that soundmax can install on this computer but all the ones i found was for vista

i been looking at every single website i can find that might have a clue on to what.

the hp website has no support for xp and the only driver they had was for the lightscribe
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  #18  
Old 05-23-12, 15:31
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

I am not sure if this will work for you but try this ASUS driver for XP

SoundMAX Audio Driver v5.10.1.6480 for 32bit Windows XP(WHQL).
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  #19  
Old 05-23-12, 15:50
darklight darklight is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

so interesting

i get the same message as the other audio driver

however something else came up it said it dont support win_5p
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  #20  
Old 05-23-12, 16:08
tgell tgell is offline
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Default Re: need drivers for HP TouchSmart IQ775 Desktop

When you unzipped the file, what files and subfolders were in the unzipped folder?
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