MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= Welcome =---------- > Majorgeeks Welcome Center
Register FAQ Members List Calendar Casino Mark Forums Read

Majorgeeks Welcome Center Welcome! Never used a forum? Try a test post here; saying hi or introduce yourself.


Reply
 
Thread Tools Display Modes
  #1  
Old 05-26-12, 00:08
JackTheTripper1 JackTheTripper1 is offline
Private E-2
 
Join Date: May 2012
Posts: 8
Thanks: 1
Thanked 0 Times in 0 Posts
Default A Frustrated Newbie

In my years of surfing the internet, I think I've ended up here maybe two or three times before now, and always randomly. But now I'm here because- thanks to a perfect storm of computer issues that kept me from noticing at the time- I've ended up infected with the partner37 malware. This place, and maybe two other sites, are the only places where I've seen solid instruction on how to remove the infection. But I have to say, reading the one thread I saw here where a guy got help removing partner37 from his computer had me feeling weak in the knees halfway down the first of three pages- I am extremely bad with computers, and I am terrified I'm going to royally ruin my netbook trying to fix it.

So I guess the main point is that I'm terrified, terrified of how much of my personal data could be compromised right now, terrified of being unable to purge my computer of the infection, terrified of breaking my computer trying to fix it, and feeling so in over my head it's making me physically ill. It doesn't help that it's midnight here and I'm beginning to feel highly fatigued.

Once I get done with the basic steps outlined in the tutorials and such in the forums, I'll see if I can't get some help, but I just don't know if I'll be capable of fixing my computer.
Reply With Quote
Sponsored links
  #2  
Old 05-26-12, 05:06
DavidGP's Avatar
DavidGP DavidGP is offline
MajorGeeks Forum Administrator - Grand Pooh-Bah
 
Join Date: Jan 2002
Location: UK
Posts: 38,779
Thanks: 2,955
Thanked 3,089 Times in 2,807 Posts
Default Re: A Frustrated Newbie

Hi and welcome

Malware is a sneeky sort of thing and what works for another use with a specific malware type may not actually work for others, as all in one anti-malware apps just do not always find the extent of the infection, this is where human experts in the malware removal field come in.

So to this end I would advise you to run the below as written:

Quote:
Please read and follow the following READ & RUN ME FIRST. Malware Removal Guide and once finished please start a new thread in the Malware Forum plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
Then our malware experts here will be able to talk you through how to remove this malware fully.
Reply With Quote
  #3  
Old 05-26-12, 21:49
JackTheTripper1 JackTheTripper1 is offline
Private E-2
 
Join Date: May 2012
Posts: 8
Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: A Frustrated Newbie

Posting in here one last time just because I'm not sure if my situation currently calls for continued guidance.

I did everything in the 'Redirection/Hijacking Problems' guide, that seemed to work out fine. Went through the rest of the cleanup guide just in case- SuperAntiSpyware found nothing, Malwarebytes found nothing, ComboFix and MGtools worked fine... But RootRepeal would not run.

Should I still open up a thread seeking help, or give it a week or two and see if anything happens before doing such?
Reply With Quote
  #4  
Old 06-01-12, 12:01
DavidGP's Avatar
DavidGP DavidGP is offline
MajorGeeks Forum Administrator - Grand Pooh-Bah
 
Join Date: Jan 2002
Location: UK
Posts: 38,779
Thanks: 2,955
Thanked 3,089 Times in 2,807 Posts
Default Re: A Frustrated Newbie

Hi

Yes open a thread always if you suspect malware as while not all tests may run, the ones that do will likely link to malware to allow our malware experts to help you to remove anything found.

Strike malware suspects always as never know if you use your PC for finanical or shopping transactions and these are the items malware target, so if you suspect malware always get it checked out and we ahev some of the best malware removal experts on the internet, and not just saying this as I'm a admin here but as myself and Chaslang (Charlie) who deals with malware here are both Microsoft MVPs in our areas of Windows and Malware/Security.

So we like others here on Majorgeeks are tech users and professionals who give back to the community to help others make the most of computing in a safe enviroment.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Frustrated =( brown_jm Malware Removal 1 01-25-10 18:07
Frustrated! Help please. Avalon Software 1 12-07-09 20:20
Getting Frustrated! INeedAGig1210 Hardware 10 07-14-06 14:26
Frustrated !! finalreturn Malware Removal 1 09-30-05 16:06
I'm so frustrated! What is this?! CaNoFzOo Software 4 08-09-04 00:04


All times are GMT -5. The time now is 02:33.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger