Help: "please wait while the connection is being established" virus

[The Duke]

Hello, I have this damn white screen saying please wait while the connection is being established.

I can't boot up, no safe mode, no task manager, nothing works? Help please?

Everytime I try to bootup, I get the same thing in normal mode or safe mode.

The Duke

[thisisu]

Welcome to MajorGeeks, The Duke

Which operating system are you on?

[The Duke]

The OS is Windows 7 - 64bit Thanks for the help, I found 10 trojans by scanning the drive as a slave, but it still does the same thing even after removing the trojans.

[thisisu]

For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Startup Repair
• System Restore
• Windows Complete PC Restore
• Windows Memory Diagnostic Tool
• Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst64 and press Enter
• Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)

[The Duke]

Hello, here is the frst.txt file created and atached, hope this is good.
Thanks

The Duke

[The Duke]

Sorry, first time failed to attach the frst.txt file, here it is now.
Thanks

The Duke

[thisisu]

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

• Save fixlist.txt to your flash drive.
• You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.

__

If you were able to boot successfully, I would recommend going through this thread as it looks like you have multiple infections present: How to Remove Trojan:DOS/Alureon.A

[The Duke]

WOW, that worked like a charm "thisisu", thank you so much. Now I just have to make sure I do a thorough cleanup on it. This is amazing work, thanks for all your help. Worked perfect.
Thank youuuuuuuuuuuuuuuuuuuu

The Duke.

PS: Please see attached the fixlog file.

[The Duke]

Excellent work, it worked like a charm, thanks very much. Scanning and cleaning the OS now. Appreciate all the help, you are awesome.
Thanks again

The Duke

PS: The fixlog file is attached.

[The Duke]

I ran the TDSSKiller and the MBRChecker, all came out clean. However; malwarebytes found one infection while I ran them? Thanks again, any other things I should maybe run to make sure the system is totally clean.
Thank you

The Duke

[thisisu]

Originally Posted by The Duke

Thanks again, any other things I should maybe run to make sure the system is totally clean.

You're welcome

Go through this thread if you haven't already: READ & RUN ME FIRST Malware Removal Guide