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Old 06-16-12, 02:47
Bartley Bartley is offline
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Default Help with unknown issues


Please see my logs attached, following execution Malware Removal. Iím currently running Vista 64 and all of sudden started having several issues all at once. First I started having very sporadic wireless issues. Great signal, very slow speed. Often dropping from 270+mbps to 35mbps, even to the point of being disconnected. I have updated drivers and done all the normal stuff. But the problem happens no matter where I am at (I went to various location, with different isp, same issues). The problem is random and may start as soon as I connect, or may run for an hour without issues before it starts. Connecting by cat5 solves the problem, I would think it is my wifi card but disabling the built in card and using a usb wifi produces the same issues.

At about the same time I started having slow boot up, after logging on my windows account it takes a long time for windows to load. Sometimes it will not finish loading windows and I am forced to shut it down manually. This is very unusual for this computer. The slow loading is random and does not always happen. Often I have temporary slowdown and freezes that last 10 to 15 seconds once it is up and running. A couple of times on shut down, it does not shut down but reboots. This occurs several times and then for no apparent reason it does finally shut down.

I realize that this may not be a virus of Mal ware issues, but I am at a loss for what is going on. These issues may not even be related, but I have no answers. My hjt log does show an issue about my network card.

Thanks so much for your time.
Attached Files
File Type: txt mbam-log-2012-06-16 (01-37-06).txt (1.8 KB, 5 views)
File Type: txt RKreport[1].txt (1.3 KB, 6 views)
File Type: zip (289 Bytes, 9 views)
File Type: zip (260.8 KB, 5 views)
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Old 06-16-12, 11:29
Bartley Bartley is offline
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Default Re: Help with unknown issues

I guess I should have included this too.
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File Type: log hijackthis2.log (13.7 KB, 3 views)
Old 06-17-12, 16:55
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Kestrel13! Kestrel13! is offline
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Default Re: Help with unknown issues

Hi there. Those logs look malware free so I would suggest that you post in another area of the forum if you need to, to further discuss the issues your computer is having.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
  2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    • "%userprofile%\Desktop\combofix" /uninstall
      • Notes: The space between the combofix" and the /uninstall, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
  3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
  6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  7. Go to add/remove programs and uninstall HijackThis.
  8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
    related to MGtools and some other items from our cleaning procedures.
  9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures pointed to by step 7 of the READ ME
      for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
  10. After doing the above, you should work thru the below link:
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