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IOBit Software
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| Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient. |
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#1
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Hi, I dont know why and how this happened but any help is good! This is my work laptop and I'm unable to use it right now. Thanks in advance
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#2
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Welcome to Major Geeks!
Boot to System Recovery Options and run FRST again. Type the below bolded text in the edit box after "Search:". services.exe Then click the Search button. It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
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"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#3
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Thanks for the fast reply!
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#4
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You're welcome.
Download this >> fixlist.txt Save fixlist.txt to your flash drive.
Run FRST64 and press the Fix button just once and wait. The tool will make a log on the flashdrive (Fixlog.txt). Please attach this to your next message. (See how to attach) Now boot into normal Windows can continue with the below. Please follow the instructions in the below link: READ & RUN ME FIRST. Malware Removal Guide
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"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#5
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Computer booted and it seems to be working properly. The antivirus "removed" the threats. Thanks for the help I will continue with the next step
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#6
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Here are the other files.
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#7
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Don't know why the other ones dint upload. The hitman.xml dint let me upload it in .rar or .zip, so I changed the .xml to .txt
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#8
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Oh and sorry for posting multiple times is very late here.
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#9
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Your Windows Firewall is not running because your Base Filtering Service has been deleted from the registry.
Now run the C:\MGtools\FixWFW.bat file by right clicking on it selecting Run As Administrator. Then reboot your PC and continue with the below. Now please download Farbar Service Scanner and run it on the computer with the issue.
Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). Then attach the below logs:
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"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#10
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Here you go, thanks for the help so far :D
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#11
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You're welcome. That fix did not work. You have a bunch of services stopped and missing from the registry. Let's try the below.
Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
Now rerun Farbar's Service Scanner and attach a new log.
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"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#12
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Sorry for the late reply, here is the log.
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#13
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Okay that fixed the firewall and BFE service, but there may be some other files that were modified.
How are things working right now? Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). Then attach the below log:
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"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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#14
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Everything seems to be working great, here is the log.
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#15
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Looks good.
If you are not having any other malware problems, it is time to do our final steps:
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"There are 10 types of people in this world. Those who understand binary and those who don't." Support Majorgeeks on Facebook: Majorgeeks Newsletter |
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