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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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  #1  
Old 07-04-12, 10:11
rosway rosway is offline
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Default Can't print Excel

Hello,

I have an HP 1312 MFP Laser printer. It work fine when connected to my XP computer.

But when I connect to mt Windows 7 computer I can;t print Excel or PDF's. I also cannot set it is the default printer. I have downloaded the full solution from HP.

Does anyone have an idea why?

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Old 07-04-12, 22:53
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pwillener pwillener is offline
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Default Re: Can't print Excel

When you go to Devices and Printers, can you see the printer?

If yes, open Properties, and print a test page - does it print?

You write that you cannot set it as Default Printer; what happens when you try?
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Old 07-04-12, 22:55
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pwillener pwillener is offline
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Default Re: Can't print Excel

Quote:
Originally Posted by rosway View Post
I have downloaded the full solution from HP.
Did you also install it?
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Old 07-05-12, 07:30
rosway rosway is offline
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Default Re: Can't print Excel

Yes I installed the package.

I can see the printer in devices and printers.
I can print a test page, and word, notepad, email etc
If I try and set it as default I get " unable to set to default"

If I go to excel to print, I can see the printer. If I select the printer it reverts to fax.
  #5  
Old 07-06-12, 00:01
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pwillener pwillener is offline
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Default Re: Can't print Excel

See if there is a solution in here http://social.technet.microsoft.com/...-831c54639b1d/
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