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Old 08-19-12, 00:54
JehovahMilton JehovahMilton is offline
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Default Stuttering Mouse - Malware Suspected


I've encountered problems in the past where my system slows and the mouse reacts in a stuttering fashion. On occasion, this has been accompanied by the disabling of my antivirus program, Avira.

When this has happened previously, I've had perfect luck utilizing your READ&RUN diagnostics and just having to then re-install Avira.

I see the tools have changed since last I visited your site and now the result is a little different. Avira seems to be running fine after a reinstall, but my mouse continues to freeze up every so often.

I ran READ&RUN on 8/12 and I believe TDSSkiller was added to the list after this(?), so I don't have a log for that.

Also, not finding my MBAM log, which I apologize for and would just run it again to obtain a log, but am seeing that you recommend against running any of the steps again.

I've included all other requested logs attached here.

I thank you in advance for any and all advice that you can offer in helping me get my system back up to better performance. Thanks.
Attached Files
File Type: log HitmanPro_20120812_2028.log (25.9 KB, 1 views)
File Type: zip (188.0 KB, 1 views)
File Type: txt RKreport[1].txt (2.8 KB, 3 views)
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Old 08-19-12, 22:30
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chaslang chaslang is offline
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Default Re: Stuttering Mouse - Malware Suspected

Originally Posted by JehovahMilton View Post
I see the tools have changed since last I visited your site
Yes and you used a version of MGtools from March 2012. You must always download and use the current online version.

However that being said, your problems are not due to malware as your logs are all clean. I suggest that you post in the Software Forum. You could also pretest to see if the mouse problem occurs in safe boot mode. If it does not then it is likely due to something you load in normal mode but not safe mode..... possibly even your protection software.
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