Mac Word 2004 Won't Open A New Document

[aldaros23]

okay so i installed mac word 2004 with the whole microsoft office package on my mac

the only problem, is that i cannot open a new word document. word opens okay. but when i click new document, it's opening my mail account plus the microsoft error reporting (Chart icon); i then have to control-force quit both mail and word... i just checked... it's the same for excel and powerpoint

do you think i need to re-install?


thanks alot in advance!

[Adrynalyne]

Originally Posted by aldaros23

okay so i installed mac word 2004 with the whole microsoft office package on my mac

the only problem, is that i cannot open a new word document. word opens okay. but when i click new document, it's opening my mail account plus the microsoft error reporting (Chart icon); i then have to control-force quit both mail and word... i just checked... it's the same for excel and powerpoint

do you think i need to re-install?


thanks alot in advance!

What is the file extension?

Did you install all the office updates?

[aldaros23]

maybe the updates are a good idea - can you post me a link?

i dont know the file extension from the new document file

[Adrynalyne]

Ctrl-Click and go to get info to find out.

As for updating, go to Finder-Applications and look for the Microsoft Autoupdater. Office 2004 Sp2 came out two days ago.

[aldaros23]

you were right!! updater worked... thanks a lot

[Adrynalyne]

No problem