Please download
GMER and save it to your desktop:
- Unzip (extract) it to your desktop.
- Disconnect from Internet and close all running programs.
- There is a small chance this application may crash your computer so save any work you have open.
- Double-click gmer.exe to run it.
- Let the gmer.sys driver to load if asked.
- If it gives you a warning at program start about rootkit activity and asks if you want to run a scan... click NO.
- Click the Rootkit tab.
- Make sure all the boxes on the right of the screen are checked, EXCEPT for "Show All".
- Then click the Scan button. Wait for the scan to finish.
- Once done, click the Copy button.
- This will copy the results to the clipboard. Open Notepad and press CTRL + V to paste the log, and save it to your desktop. Attach this log to your next reply.
NOTE: If you're having problems with running gmer.exe, try it in Safe Mode. This tool works in Safe Mode whereas many other rootkit revealers do not.