Browser Hijack

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by fronie99, Oct 2, 2006.

  1. fronie99

    fronie99 Private E-2

    Hi,
    IE Browser hijacked, "About Blank". Ran Hijack This, got log of found items, but the warning about being careful what to remove has me stumped. Not being knowledgeable enough to do this myself, I need some help. The items with "04" in front have some that make me wonder if I would be doing damage to remove them. Any help would be appreciated
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Do not use HijackThis on your own!!!! You could make your PC unbootable. Many things shown in HJT are valid. HijackThis is not a malware scanning/detection tool. If you already removed things with HJT, restore them from the backups and only let experts tell you when and how to use it.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.



    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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