help!! computer infected.. HJT included

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dkninja, May 18, 2006.

  1. dkninja

    dkninja Private E-2

    Edit by chaslang: Inline HJT log removed!
     

    Attached Files:

    Last edited by a moderator: May 18, 2006
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please do no post any logs inline! Also follow the procedures below to run standard cleaning steps and then get HijackThis install properly! You must run the READ & RUN ME before using HijackThis and you must attach the other requested logs first.

    It would also be a lot more useful if you describe what your problems were.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     

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