relatives infected machine

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Mamoritai, Aug 22, 2012.

  1. Mamoritai

    Mamoritai Private E-2

    Sorry for bothering you but my relative's computer also got this virus and here are the logs
     

    Attached Files:

  2. Mamoritai

    Mamoritai Private E-2

    here are the other files
     

    Attached Files:

    Last edited by a moderator: Aug 22, 2012
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We need to get a few services back up and running, however let us remove malware first.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Attached is fixlist.txt
    • Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.

    Now re-enter System Recovery Options.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (How to attach)

    Now attempt to boot normally.

    -------------------------------

    • Now re-run RogueKiller - no fix just a scan and attach the log.
    • Re-run FRST - no fix, just a scan and attach the log.
    • Let me know how things are running.
     

    Attached Files:

  4. Mamoritai

    Mamoritai Private E-2

    Here are the files as requested
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this 1 detection:
    • [ZeroAccess] HKCR\[...]\InprocServer32 : (C:\Users\Tina\AppData\Local\{3765d0ad-4327-9967-28fe-5d73036c9401}\n.) -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot, re run RogueKiller (no fix just a scan) and attach the log.
     
  6. Mamoritai

    Mamoritai Private E-2

    here are the files
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download this file to your desktop.

    BITS.reg


    • Now please click Start, and type regedit into the search box.
    • You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
    • Right click on regedit.exe and select Run As Administrator
    • Then in the Registry Editor menu click File and select Import.
    • Navigate to the BITS.reg file saved to your Desktop and double click it. Allow it to be added to the registry.

    Run the C:\MGTools\Getlogs.bat and attach the new MGlogs.zip.
     
  8. Mamoritai

    Mamoritai Private E-2

    heres the file
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download Combofix to your desktop. (Do not run it yet!! You must disable antivirus and anti spyware before doing so!!!)

    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    ClearJavaCache::
    
    Registry::
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]
    "DisplayName"="@%SystemRoot%\\system32\\qmgr.dll,-1000"
    "ImagePath"=hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,73,79,73,74,65,6d,33,\
    32,5c,73,76,63,68,6f,73,74,2e,65,78,65,20,2d,6b,20,6e,65,74,73,76,63,73,00
    "Description"="@%SystemRoot%\\system32\\qmgr.dll,-1001"
    "ObjectName"="LocalSystem"
    "ErrorControl"=dword:00000001
    "Start"=dword:00000002
    "DelayedAutoStart"=dword:00000001
    "Type"=dword:00000020
    "DependOnService"=hex(7):52,70,63,53,73,00,45,76,65,6e,74,53,79,73,74,65,6d,00,\
    00
    "ServiceSidType"=dword:00000001
    "RequiredPrivileges"=hex(7):53,65,43,72,65,61,74,65,47,6c,6f,62,61,6c,50,72,69,\
    76,69,6c,65,67,65,00,53,65,49,6d,70,65,72,73,6f,6e,61,74,65,50,72,69,76,69,\
    6c,65,67,65,00,53,65,54,63,62,50,72,69,76,69,6c,65,67,65,00,53,65,41,73,73,\
    69,67,6e,50,72,69,6d,61,72,79,54,6f,6b,65,6e,50,72,69,76,69,6c,65,67,65,00,\
    53,65,49,6e,63,72,65,61,73,65,51,75,6f,74,61,50,72,69,76,69,6c,65,67,65,00,\
    00
    "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
    00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters]
    "ServiceDll"=hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,53,79,73,74,65,6d,\
    33,32,5c,71,6d,67,72,2e,64,6c,6c,00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Performance]
    "Library"="bitsperf.dll"
    "Open"="PerfMon_Open"
    "Collect"="PerfMon_Collect"
    "Close"="PerfMon_Close"
    "InstallType"=dword:00000001
    "PerfIniFile"="bitsctrs.ini"
    "First Counter"=dword:00000774
    "Last Counter"=dword:00000784
    "First Help"=dword:00000775
    "Last Help"=dword:00000785
    "Object List"="1908"
    "PerfMMFileName"="Global\\MMF_BITS_s"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Enum]
    "0"="Root\\LEGACY_BITS\\0000"
    "Count"=dword:00000001
    "NextInstance"=dword:00000001
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]
    "PreshutdownTimeout"=dword:036ee800
    "DisplayName"="@%systemroot%\\system32\\wuaueng.dll,-105"
    "ImagePath"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,33,\
    32,5c,73,76,63,68,6f,73,74,2e,65,78,65,20,2d,6b,20,6e,65,74,73,76,63,73,00
    "Description"="@%systemroot%\\system32\\wuaueng.dll,-106"
    "ObjectName"="LocalSystem"
    "ErrorControl"=dword:00000001
    "Start"=dword:00000002
    "DelayedAutoStart"=dword:00000001
    "Type"=dword:00000020
    "DependOnService"=hex(7):72,70,63,73,73,00,00
    "ServiceSidType"=dword:00000001
    "RequiredPrivileges"=hex(7):53,65,41,75,64,69,74,50,72,69,76,69,6c,65,67,65,00,\
    53,65,43,72,65,61,74,65,47,6c,6f,62,61,6c,50,72,69,76,69,6c,65,67,65,00,53,\
    65,43,72,65,61,74,65,50,61,67,65,46,69,6c,65,50,72,69,76,69,6c,65,67,65,00,\
    53,65,54,63,62,50,72,69,76,69,6c,65,67,65,00,53,65,41,73,73,69,67,6e,50,72,\
    69,6d,61,72,79,54,6f,6b,65,6e,50,72,69,76,69,6c,65,67,65,00,53,65,49,6d,70,\
    65,72,73,6f,6e,61,74,65,50,72,69,76,69,6c,65,67,65,00,53,65,49,6e,63,72,65,\
    61,73,65,51,75,6f,74,61,50,72,69,76,69,6c,65,67,65,00,53,65,53,68,75,74,64,\
    6f,77,6e,50,72,69,76,69,6c,65,67,65,00,00
    "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
    00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]
    "ServiceDll"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,\
    33,32,5c,77,75,61,75,65,6e,67,2e,64,6c,6c,00
    "ServiceMain"="WUServiceMain"
    "ServiceDllUnloadOnStop"=dword:00000001
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Enum]
    "0"="Root\\LEGACY_WUAUSERV\\0000"
    "Count"=dword:00000001
    "NextInstance"=dword:00000001
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  10. Mamoritai

    Mamoritai Private E-2

    Here are the files
     

    Attached Files:

  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent, Those logs look great now. Please describe how things are running. :)
     

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