Won't Stop Dumping!

Discussion in 'Software' started by EnchantedDreams, Sep 7, 2006.

  1. EnchantedDreams

    EnchantedDreams Specialist

    My computer will not stop crashing and rebooting randomly. I did the commands to get the error screen to come up when that happens and it's always talking about a physical memory dump. I already took one of the sticks out and now I only have one in. I've tried both of them seperately. It still continues.

    Can anybody help? :(


    :confused:
     
  2. erikske

    erikske Sergeant

    Post your minidumps. They are located at c:\windows\minidump
    If there are a lot, post only the most recent ones.
    Also, check the event viewer. Start->run, type eventvwr.msc and press enter.
    Look for any errors with source 'System Error' in the System section. Double click on it and press the copy button in the window that appears. Paste the clipboard contents here.
     
  3. EnchantedDreams

    EnchantedDreams Specialist

    I keep trying to post the mini dump stuff and trust me there are tons ..but it won't let me ...it keeps asking me for the program to open it with and when I try to attatch it here it says invailid file. :(

    Here's some of the stuff from the event viewer...


    Event Type: Error
    Event Source: sfsync02
    Event Category: None
    Event ID: 12
    Date: 9/11/2006
    Time: 4:46:47 PM
    User: N/A
    Computer: DGAF4LIFE
    Description:
    The description for Event ID ( 12 ) in Source ( sfsync02 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: .
    Data:
    0000: 00 00 08 00 01 00 5a 00 ......Z.
    0008: 00 00 00 00 0c 00 04 c0 .......À
    0010: 03 00 01 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 02 00 06 00 05 00 00 00 ........

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 9/11/2006
    Time: 5:14:42 PM
    User: N/A
    Description:
    Error code 1000000a, parameter1 4384bc36, parameter2 00000002, parameter3 00000001, parameter4 804eda4b.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 34 33 eters 43
    0030: 38 34 62 63 33 36 2c 20 84bc36,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 34 65 01, 804e
    0050: 64 61 34 62 da4b
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 9/11/2006
    Time: 5:11:03 PM
    User: N/A
    Description:
    Error code 1000000a, parameter1 f8966c2b, parameter2 00000002, parameter3 00000001, parameter4 804eb972.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 66 38 eters f8
    0030: 39 36 36 63 32 62 2c 20 966c2b,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 34 65 01, 804e
    0050: 62 39 37 32 b972
     
  4. theefool

    theefool Geekified

  5. EnchantedDreams

    EnchantedDreams Specialist

    Yeah I'm WAAAAY confused...

    I copied the first 3 dumps and attached them.
     

    Attached Files:

  6. erikske

    erikske Sergeant

    Use !analyze -v to get detailed debugging information.
    This is an important step, which you did not do. Without this step i can only see your system is probably crashed by ntoskrnl.exe, but not why.

    I think if you zip the dumps, you can post them. Not sure though. Try it...
    Post the most recent dumps!! (Minidumps are named MiniMMDDYY-NN.dmp where M=month, D=day, Y=year and N is the Nth crash on that date)
     
  7. EnchantedDreams

    EnchantedDreams Specialist

    I'm beyond confused now...

    Where do I get the program? I didn't find it in the software....

    And how do I zip files? Yes, I have winzip...
     
  8. erikske

    erikske Sergeant

    How to zip your dumps with winzip (version 10):
    1. Open winzip
    2. Click 'New'
    3. Select where to save the file, enter a filename and press OK.
    4. In this window, set compression to 'Maximum (portable)', ignore all the other settings. Browse to c:\windows\minidump in this same window. Select the minidumps you wish to include (you can select multiple files by holding down the ctrl key while selecting and clicking the files one by one).
    5. Press 'Add'
    6. Your zip is now created. Close winzip and post the file here.

    (The !analyze -v is a windbg command, not a program)
     
  9. EnchantedDreams

    EnchantedDreams Specialist

    Sorry it took so long ...computer crashes so much that I can never even get through one task ....


    I think I need to reformat... Does anybody know where there is some free online storage ..about 5 so I can back up?
     

    Attached Files:

    • sux.zip
      File size:
      239.9 KB
      Views:
      1
  10. erikske

    erikske Sergeant

    It's most likely a hardware issue. The most common error in the dumps is:

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.

    Causes are varying. A memory issue is the most likely, since all errors are different.
    Download and run memtest86 and report the results.
    I know you already removed RAM, but this cannot exclude motherboard or L2 cache (processor) failure.
     
  11. EnchantedDreams

    EnchantedDreams Specialist

    Ok I will try and run it but my computer keeps crashing every five minutes or so....

    I think the only option is to wipe it clean now :(
     
  12. EnchantedDreams

    EnchantedDreams Specialist

    This mem test thingie is extremely CONFUSING :(
     

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