Yet another pc health fix

Are you deliberately set up to use a proxy?

 

In addtional to answering Kestrel13!'s question, continue on with the below.

Uninstall the below programs. If you don't find them or they will not uninstall, just keep going and let me know later.
Optimizer Pro v3.2
PC HealthFix
Search module ( also look for Goobzo )
Shopper-Pro
YTDownloader

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Can you attach this file for me to look at please?

• C:\Users\William\AppData\Local\proxy.log

Uninstall the below using Revo Uninstaller. Let me know if you have any difficulties.

• Shopper-Pro
• SupraSavings
• PC HealthFix
• PC HealthFix

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:13810;https=127.0.0.1:13810
• O2 - BHO: ShopperProBHO - {A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C} - C:\ProgramData\ShopperPro\ShopperPro.dll
• O4 - HKLM\..\Run: [pcreg] C:\Program Files\pcmax\service.exe
• O4 - HKLM\..\Run: [PC HealthFix] "C:\ProgramData\PC HealthFix\PCHealthFix.exe" /runscan
• O4 - HKLM\..\Run: [SPDriver] C:\Program Files (x86)\ShopperPro\JSDriver\1.36.1.172\jsdrv.exe
• O4 - HKCU\..\Run: [pcreg] C:\Program Files\pcmax\service.exe
• O4 - HKCU\..\Run: [SPDriver] C:\Program Files (x86)\ShopperPro\JSDriver\1.36.1.172\jsdrv.exe
• O4 - Startup: MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
• O23 - Service: pcmaxservice Service (pcmaxservice) - Unknown owner - C:\Program Files\pcmax\pcmax.exe

After clicking Fix exit HJT.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\Program Files\pcmax
C:\ProgramData\PC HealthFix
C:\Program Files (x86)\ShopperPro
C:\Program Files (x86)\MyPC Backup
C:\ProgramData\374311380
C:\Users\William\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
C:\ProgramData\PC HealthFix
C:\ProgramData\PCDr
C:\ProgramData\SearchModule
C:\ProgramData\ShopperPro
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC HealthFix
C:\Program Files (x86)\globalUpdate
C:\Program Files\Common Files\system\SysMenu.dll
C:\Program Files\Common Files\system\SysMenu64.dll
C:\Windows\SysNative\ApnDatabase.xml
C:\Windows\SysNative\drivers\WPRO_41_2001.sys
C:\Windows\SysNative\drivers\{a3f28269-ad17-41a8-b032-3e0313ef8979}Gw64.sys
C:\Windows\SysNative\drivers\{a3f28269-ad17-41a8-b032-3e0313ef8979}w64.sys
C:\Windows\tasks\globalUpdateUpdateTaskMachineCore.job
C:\Windows\tasks\globalUpdateUpdateTaskMachineUA.job
C:\Windows\tasks\PC HealthFix Desktop Alert.job
C:\Windows\tasks\PC HealthFix Desktop Warning.job
C:\Windows\tasks\PC HealthFix Malware Alert.job
C:\Windows\tasks\PC HealthFix Scan Results Alert 2.job
C:\Windows\tasks\PC HealthFix Scan Results Alert.job

:reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"pcreg"=-
"SPDriver"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"pcreg"=-
[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
"pcreg"=-
"SPDriver"=-
"PC HealthFix"=-
[HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001\Software\Microsoft\Windows\CurrentVersion\run]
"pcreg"=-
"SPDriver"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PC HealthFix]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.




Give Ccleaner a run. Not the reg scanner, just the cleaner itself to be rid of a chunk of temp files/folders.



Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Please run run MSconfig and put your PC into Normal Startup mode. Then exit MSconfig. You do not have to reboot right now as we will reboot later.


Now run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Services
pcmaxservice
 
:Files
C:\Program Files\pcmax
C:\Program Files (x86)\YTDownloader
C:\Program Files (x86)\AnyProtectEx
:Reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"pcreg"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458e-AE16-1C1D8255C28A}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458e-AE16-1C1D8255C28A}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D12C40DB-CD7D-4D86-9285-5E2FE23693E4}]
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Some aspects of the last fix did not work properly. OTM did not remove a few items. It stated they could not be found but they are clearly present. So let's run a scan with another tool and then work up another fix.



Please download OTL by OldTimer.

• Save it to your desktop.
• Double-click on the OTL icon on your desktopto run it. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator)
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the text-field.
  
  Code:

  activex
  netsvcs
  drives
  

• Now click the button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

By the way the SysMenu.dll issue is due to Goobzo and YTDownloader

 

You're welcome.


Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.

• Double-click OTL.exe to run. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator)
• Copy the text in the code box below and paste it into the text-field.

Code:

:OTL
DRV:[b]64bit:[/b] - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Goobzo\GBUpdate\smw.sys -- (SMUpdd)
DRV:[b]64bit:[/b] - [2014/05/13 11:16:22 | 000,058,248 | ---- | M] (Search Snacks) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\ssnfd.sys -- (ssnfd)
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{7F4EFF06-7032-458e-AE16-1C1D8255C28A}: "URL" = [URL]http://www-search.net/search.aspx?s=E6Ezadku1,31fac211-17f1-4335-8778-7d607575166c,&q={searchTerms[/URL]}
FF - HKLM\Software\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10: C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\npGoogleUpdate4.dll File not found
FF - HKLM\Software\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4: C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\npGoogleUpdate4.dll File not found
O2:[b]64bit:[/b] - BHO: (Shopper Pro) - {A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C} - C:\ProgramData\ShopperPro\ShopperPro64.dll File not found
O4:[b]64bit:[/b] - HKLM..\Run: [pcreg] C:\Program Files\pcmax\service.exe File not found
[2014/06/13 20:35:55 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Goobzo
[2014/06/13 20:35:44 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\ShopperPro
[2014/06/13 19:19:53 | 000,000,000 | ---D | C] -- C:\Program Files\SearchSnacks
[2014/06/10 16:24:34 | 000,000,000 | ---D | C] -- C:\Users\William\Documents\PC Speed Maximizer
[2014/06/09 20:07:51 | 000,608,351 | ---- | C] (Click Me In Limited) -- C:\Users\William\AppData\Local\AnyProtectScannerSetup.exe
[2014/06/09 20:03:59 | 000,000,000 | ---D | C] -- C:\Users\William\AppData\Local\iLivid
[2014/06/10 19:51:41 | 000,000,718 | ---- | M] () -- C:\Windows\PCHealthFix.INI

:Services
globalUpdate
globalUpdatem

:Files
C:\Users\William\AppData\Local\AnyProtectScannerSetup.exe
C:\Users\William\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Search.lnk
C:\Windows\PCHealthFix.INI
C:\Windows\TEMP\*.*
C:\TEMP\*.*

:Reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"pcreg"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D12C40DB-CD7D-4D86-9285-5E2FE23693E4}]
:Commands
[PURITY]
[EMPTYTEMP] 
[EMPTYFLASH]
[REBOOT]

• Now click the button.
• If the fix needed a reboot please do it.
• Click the OK button (upon reboot).
• When OTL is finished, Notepad will open. Close Notepad.
• A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
• Attach this log to your next message. (See: How to attach)

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the log from OTL
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

Okay some progress. But not complete. When exactly does this happen? For example, does it only happen when you boot up your PC? Does it only happen when you open your browser? Does it happen at any other time?

Also, please download SystemLook_x64 from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  Code:

  :regfind
  SysMenu

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. You can just close this notepad window since the log is already saved on your Desktop. Be patient! It may look like it is not doing anything, but it takes awhile for this to scan thru your whole system look for matches.
• Please attach the SystemLook.txt log found on your Desktop to next reply.

 

You're welcome.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now immediately reboot your PC. After reboot, rerun SystemLook similar to last time but use the below info now and attach the new log.

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  Code:

  :regfind
  020B1D4B-5738-4C77-9E19-4F173DD9B486
  SysMenu
  

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. You can just close this notepad window since the log is already saved on your Desktop. Be patient! It may look like it is not doing anything, but it takes awhile for this to scan thru your whole system look for matches.
• Please attach the SystemLook.txt log found on your Desktop to next reply.

Also reset Internet Explorer to defaults per the below:

Reset Internet Explorer 9, 10, and 11 to Defaults

Also check to see if it is still popping up.

 

• Right clisk on SystemLook.exe and select Run As Administrator to run it.
• Copy the content of the following codebox into the main textfield:
  Code:

  :regfind
  pcmax
  PC HealthFix
  ShopperPro
  MyPC Backup
  SearchModule
  

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. You can just close this notepad window since the log is already saved on your Desktop. Be patient! It may look like it is not doing anything, but it takes awhile for this to scan thru your whole system look for matches.
• Please attach the SystemLook.txt log found on your Desktop to next reply.

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Attach the logfile to your next next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Okay was this before or after having opened a browser window? Next time you reboot, don't run anything at all for about 20 minutes. Just reboot, login get to your Desktop and then wait 20 min and see what happens. Then if no RunDLL windows have appeared, open a browser window but don't surf. Just wait for upto 20 min again and see what happens.

 

Okay that showed alot more leftovers hiding from this junkware.


Right-click OTL.exe and select Run as Administrator to run.

• Copy the text in the code box below and paste it into the text-field.

Code:

:OTL
DRV:[B]64bit:[/B] - [2014/03/18 15:12:04 | 000,041,768 | ---- | M] (SecureAssist) [Kernel | Auto | Running] -- C:\Windows\SysNative\Drivers\SAWFP64.sys -- (SAWFP)
 
:Files
C:\Users\William\AppData\Roaming\aps.scan.quick.results
C:\Users\William\AppData\Roaming\aps.scan.results
C:\Users\William\AppData\Roaming\aps.uninstall.scan.results
C:\Windows\System32\drivers\SAWFP64.sys
C:\Windows\System32\SecureAssist.ini
C:\Windows\System32\SecureAssistOff.ini
C:\Windows\SysWOW64\SecureAssist.ini
C:\Windows\SysWOW64\SecureAssistOff.ini
C:\Program Files (x86)\Bench
C:\Program Files\003
C:\Users\William\AppData\Local\globalUpdate
C:\Users\William\AppData\LocalLow\iWebar
C:\Users\William\AppData\LocalLow\Object Browser
C:\Users\William\AppData\Roaming\SupTab
:Reg
[-HKEY_CURRENT_USER\Software\pcmax]
[-HKEY_LOCAL_MACHINE\SOFTWARE\pcmax]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\pcmax]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{63290375-E943-45A5-BEF1-79365D8F491F}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{F10B19DE-6567-43DC-BDC5-089D981852FC}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{D8B6A1E0-1854-433F-8AC6-07326A55EBD3}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{F3BD6379-7CC8-4411-AD21-495E7B54F27D}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{63290375-E943-45A5-BEF1-79365D8F491F}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{F10B19DE-6567-43DC-BDC5-089D981852FC}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{D8B6A1E0-1854-433F-8AC6-07326A55EBD3}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{F3BD6379-7CC8-4411-AD21-495E7B54F27D}"=-
[-HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001\Software\pcmax]
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\ProgramData\PC HealthFix\PCHFUninstall.exe.FriendlyAppName"=-
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\ProgramData\PC HealthFix\PCHFUninstall.exe.ApplicationCompany"=-
[HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\ProgramData\PC HealthFix\PCHFUninstall.exe.FriendlyAppName"=-
[HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\ProgramData\PC HealthFix\PCHFUninstall.exe.ApplicationCompany"=-
[HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\ProgramData\PC HealthFix\PCHFUninstall.exe.FriendlyAppName"=-
[HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\ProgramData\PC HealthFix\PCHFUninstall.exe.ApplicationCompany"=-
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\Program Files (x86)\ShopperPro\SPRemove.exe"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ShopperPro.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{58FDA6AF-67D8-4198-B7CD-94B17532C8D5}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{03C0AC00-86DE-4B55-81BA-2E7CD61C51B1}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShopperPro.ShopperProBHO]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShopperPro.ShopperProBHO\CurVer]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShopperPro.ShopperProBHO.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8FB1A663-2820-468B-95C4-5060A4C5F413}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{03C0AC00-86DE-4B55-81BA-2E7CD61C51B1}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\ShopperPro.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{58FDA6AF-67D8-4198-B7CD-94B17532C8D5}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{8FB1A663-2820-468B-95C4-5060A4C5F413}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ShopperPro]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{03C0AC00-86DE-4B55-81BA-2E7CD61C51B1}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\AppID\ShopperPro.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\AppID\{58FDA6AF-67D8-4198-B7CD-94B17532C8D5}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{8FB1A663-2820-468B-95C4-5060A4C5F413}]
[HKEY_USERS\S-1-5-21-2606278092-134880080-1092098883-1001\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\Program Files (x86)\ShopperPro\SPRemove.exe"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup]
[-HKEY_LOCAL_MACHINE\SOFTWARE\SearchModule]
[-HKEY_LOCAL_MACHINE\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}]
[-HKEY_LOCAL_MACHINE\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}]
[-HKEY_LOCAL_MACHINE\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShopperPro.ShopperProBHO]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShopperPro.ShopperProBHO.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\NewPlayer_RASAPI32]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\NewPlayer_RASMANCS]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}]
[-HKEY_LOCAL_MACHINE\Software\NewPlayer]
[-HKEY_LOCAL_MACHINE\Software\SupDp]
[-HKEY_LOCAL_MACHINE\Software\SupTab]
[-HKEY_LOCAL_MACHINE\Software\Tutorials]
[-HKEY_LOCAL_MACHINE\Software\Wpm]
[-HKEY_CURRENT_USER\Software\AnyProtect]
[-HKEY_CURRENT_USER\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\Greener Web]
[-HKEY_CURRENT_USER\Software\FreeSoftToday]
[-HKEY_CURRENT_USER\Software\genesis]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}]
[-HKEY_CURRENT_USER\Software\Tutorials]
[-HKEY_CURRENT_USER\Software\TutoTag]
:Commands
[PURITY]
[EMPTYTEMP] 
[EMPTYFLASH][REBOOT]

• Now click the button.
• If the fix needed a reboot please do it.
• Click the OK button (upon reboot).
• When OTL is finished, Notepad will open. Close Notepad.
• A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
• Attach this log to your next message. (See: How to attach)

Now reboot your PC and after reboot, run the exact same scans with SystemLook and AdwCleaner again as last time.


Then attach the below logs:

• the log from OTL
• SystemLook
• AdwCleaner

Are you still getting the RunDLL popup?

 

I hope you see this before running my last fix. I just added a bunch more registry items to the OTL fix. Click refresh to get them all.

 

Okay run AdwCleaner again and allow it to fix all the items it finds.

Then reboot the PC in safe boot mode and run the last OTL fix again.

Then reboot in Normal mode and again run new scans with SystemLook ( same as last time ) and also AdwCleaner. Attach the new logs.

I may have to have you do some manual registry editing since some keys are not getting removed using the tools.

 

Okay this will be my last post for the night. Gotta get up early tomorrow.

Run regedit.exe as administrator and navigate to the below keys and if found, delete them:


[HKEY_LOCAL_MACHINE\SOFTWARE\pcmax]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{03C0AC00-86DE-4B55-81BA-2E7CD61C51B1}]
[HKEY_LOCAL_MACHINE\SOFTWARE\SearchModule]


Then reboot after reboot download and run Autoruns and keep the Everything tab selected, then slowly scroll down thru the Image Path column. Do you see anything related to SysMenu.dll showing up?

 

Yes that was what I was going to have you do next. The only reason I did not say to remove them was because I wanted to see what they were hooked into. I was assuming Windows Explorer but wanted to check.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
8. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!