Hacker Attack again

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by markem, Oct 18, 2014.

  1. markem

    markem Private First Class

    Quick synposis:

    We had a major storm come through about a month ago. All of our routers went offline. I could get the main one back up and running but the two ASUS routers with DD-WRT on them would reset back to no security measures. Then I noticed that my server was doing a lot of pings for no reason. Then I found out that my main computer, server, and TV computer were all using file sharing and were sending files like crazy.

    I have done all of the steps and even went to the extreme of uninstalling all antimalware, antispyware, and antivirus software and installing Kapersky and running it. Nothing has found a virus, spyware, or malware yet I knew someone was getting onto the systems somehow. I even ran RogueKiller. Nothing. I then removed Kapersky and did clean installs of the original software.

    The file sharing had been set up so it automatically reverted to being on each time I rebooted. Finally, I went into the Control Panel->Networking->Wireless->Properties and stopped file sharing and then just uninstalled the file sharing part. This stopped all file sharing immediately.

    My question right now is - how can you permanently remove the on-screen keyboard software? It isn't in the Add & Remove components section. I tried just deleting it but it comes right back. I tried renaming it and Windows just popped a new one into the directory. I want to remove this so the hackers can't use it.

    Thanks in advance for answering this.

    Mark
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Am I right in assuming you do not wish for one of us to check your logs that you neglected to attach?

    If this is the case then I am going to move your post to the software forum. ;)

    Thanks.
     
  3. markem

    markem Private First Class

    Hmmmm....a second set of eyes on them might not be a bad idea. I have to run off to meet some people and won't be back until after midnight tonight. I'll see about re-running everything and posting the logs. Give me 24 hours. :)
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    That's cool. Chaslang's eyes are just fine, and the best pair here just so you know. You really should have followed up with him back in June. Never mind. Attach the logs and I'll see if I'm seeing anything to remove. :)
     
  5. markem

    markem Private First Class

    Ok. Just a quick "I'm on it" so you know I haven't forgotten this.

    On a side note: I just changed out our Dell Zeno for a WinBook tablet on our media stuff (ie: Movies, music, etc...) The Dell Zeno was a Windows XP Pro platform while the WinBook is a Windows 8.1 system. Anyway - in the past the hackers had gotten on to that system. Under Windows XP nothing weird showed up. But under Windows 8.1 a folder has popped up at the top of the disk drive. It is a bunch of random numbers. Inside of the folder/directory are two files. One is an archive and the other an application program. The owner of the directory and files was a long string of characters like 5-1-5-20-... The account owner was "Unknown". Since I use TighVNC for all of the computers here at the house. I'd have to say these were left-over files from the hacker since I have never made an archive with a "__p" extension. I'm making an archive of these files and then removing them. If anyone is interested in having a copy of them - let me know.

    Now off to finish making all of the logs for my computer and posting them. Be back in a few.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No problem, I'll be floating about somewhere.
     
  7. markem

    markem Private First Class

    Finished helping someone else with a virus problem. Unfortunately, their XP Home computer crashed also. Had to do a low-level reformat. Now XP Home is refusing a perfectly good product key. I even called Microsoft earlier, gave them the key and they said it was ok. So something is definitely wrong with their computer.

    On my end of things - Malwarebytes is going to take a while to run. I forgot that I have four 2TB disk drives. So it is going to take a while for it to finish. :-( Maybe in a day or two?

    So far - Defogger to stop all virtual drives (AnyDVD and AlcoholSoft). Have log.
    RogueKiller - Have log
    (BTW: RogueKiller says my explorer.exe was pointing to a DLL program. Wasn't a few days ago - but now it is. :-(

    Waiting on Malwarebytes to finish.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Ok, just post what logs you have when the time comes. :)
     
  9. markem

    markem Private First Class

    SuperAntiSpyware ran last Sunday and got 40 some odd malware. Malwarebytes just finished (see attached log) and it found something like 48 malwares. Going to the next step but here is the Defogger and Malware and RogueKiller log. This time RogueKiller found that explorer.exe was being redirected to a different location on the hard drive.

    Looks like I've got it bad bugsy. I don't think I'm gonna make it. :p
     

    Attached Files:

  10. markem

    markem Private First Class

    Here are the last two logs. HijackThis died when run.
     

    Attached Files:

  11. markem

    markem Private First Class

    Here is the HiJackThis log. I downloaded and ran it.
     

    Attached Files:

  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not seeing much at all...



    [​IMG] Fix item using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this detection:

    • [PUM.Desktop] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\SystemRestore | DisableSR : 1 -> Found

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.



    Could you please get this: 22483B03.sys into a zipped file and attach it for me in your next post? To do this, see the below:

    Please go to start > Run and paste in the following:

    log retrievable @ C:\collect.zip
     
  13. markem

    markem Private First Class

    Ok. This time RogueKiller found several PUPs. I did NOT delete them though. Here is the file and RK log for you. :)

    By the way - I disabled the System Restore. The reason I did this was because a few years ago I had a hacker or virus come through and it infected the System Restore files so it came back with every restore. Now I do my own system restore points on an external disk drive (WinZIP archives). Not that that is any safer - but I like the fact that I can run anti-everything on the zip files and see if there is anything in the backups. That is to say - I like doing it that way better. :)
     

    Attached Files:

  14. markem

    markem Private First Class

    Hey! I just found two files I never made. These were in c:\Documents and Settings. One of them is called SUPPORT_.... Since I never let anyone onto my systems - this is a bit interesting. Thought you might want to see them.
     

    Attached Files:

  15. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The file I asked about relates to Malware Bytes.
    The files you attached relate to directx.
    Not seeing anything to do here in this forum.
     
  16. markem

    markem Private First Class

    Well - that is a relief. So I will remove the PUPs, RogueKiller reset explorer. I'm working on a program that will show me disk activity so I can more readily tell when and what time people were using my system. Since I go to bed around 1:00am-2:00am I'm hoping to find out days when a lot of early morning usage was done and which files were changed during that time. Hoping to narrow down the times and files the hackers were messing around with.

    Thanks for looking to see if they planted something on my system that was malware related. I greatly appreciate it. :)

    I am thinking this thread can be closed now. Thanks again! :)
     
  17. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Dud you already remove PUP's with RogueKiller? I forgot to say becareful, I'd like to see a log first of what exactly it's labelling as a PUP...
     
  18. markem

    markem Private First Class

    No. You said to leave everything else alone. They should be in the RogueKiller log. Or do I need just a regular scan->save log? Let me know. Thanks! :)
     
  19. markem

    markem Private First Class

    Here is the RogueKiller Log.
     
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can indeed have RK remove these:
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{03F14321-8FED-4CBC-B01A-4B57FC199062} -> Not selected
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{2C6F7E96-73BC-47A5-9F51-B67F0BAFE24D} -> Not selected
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD} -> Not selected
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{4C58EB04-7B72-4D3D-A36E-66167A99BC31} -> Not selected
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{4EE0B011-604C-47F3-8F2B-39F79640B85E} -> Not selected
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96} -> Not selected
    • [PUP] HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468} ->
     
  21. markem

    markem Private First Class

    Ok. I think I have that malware that make random things double underscored. At first I thought it was major geeks but then I remembered that I got rid of that malware about four months ago. Must be back again. That is what is installing the PUPs. Grrrrrr hate hackers because they always install things you really just don't need or want. :-/
     
  22. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Try an ad blocker. ;)

    When you rescan with RogueKiller do those entries reappear?
     
  23. markem

    markem Private First Class

    Yes. HimanPro is the only thing I know of to get rid of the Conduit virus/malware. Conduit is showing up in HitmanPro. No other anti-virus or anti-malware program that I know if knows how to get rid of Conduit. I went ahead and bought a 1 year license and got rid of Conduit. I'll have to get out and back in to FireFox before it will be cleaned properly.
     
  24. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Attach a new log from RogueKiller then please.
     
  25. markem

    markem Private First Class

    Done.
     

    Attached Files:

  26. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK that shows no bad entries. Re run Hitman please and attach log.
     
  27. markem

    markem Private First Class

    BTW: I really like your avatar. Self Picture? Or from some game/movie?

    Onwards: Here is the log. ads.yahoo.com seems to be popping up over and over. My copy of SuperAntiSpywaer started up on its own. I'll see if I can't get it to post me a log I can send you when it finishes. Should I run Malwarebytes again also and post it's log as well? Let me know.
     

    Attached Files:

  28. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member


    I just grabbed it off the net a few years ago. I'll include a copy of it for you in my reply.

    Not sure that's a malware issue.

    Yes attach the log. :)

    Re run Malware Bytes also and attach that log.
     

    Attached Files:

  29. markem

    markem Private First Class

    Ok. :) Thanks for the image. It is interesting and disturbing at the same time. Took a nasty fall yesterday. Went to a friend's house for a party. They had this great dragon blow-up in their yard. Unfortunately, I didn't see the guy wires helping to keep it in place. Next thing I know - face down in the grass. Nice new knot on my head. :)

    SuperAntiSpyware does not - as far as I can tell - allow you to create a log file. Well, it will create one but it immediately sends it to SuperAntiSpyware and then deletes the file. :-( I'll investigate further today after I get something to eat and go to Sam's and see if the optometrist can unbend my glasses so more than one eye can look through them at once.

    I'm re-running malwarebytes but it will probably take a day (or several hours) before I get the log again. :)

    Off to get something to eat.
     
  30. markem

    markem Private First Class

    Malwarebytes died. I think it was trying to look at one of my multi-gigabyte archives. I'll post more once I see the debug information.
     
  31. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    With SUPERantispyware you should ensure that "save logs of scan results" is check marked and also that "save clean scan logs" is checked. That way you shouldn't have any problem attaching a log for us.
     

    Attached Files:

  32. markem

    markem Private First Class

    Ah! I found where it has the scan logs! I was looking for the settings you posted about (SAS updated their interface over the summer and I never sat down and found out where all of the various parts of it were. The new interface only has six buttons and none of them say "settings". Only the pop-up menu in the system tray now says "settings". Oh well. I should have just started clicking buttons to see what they do like I usually do. Just too busy working a 60 hour work week and then helping others over the weekend.)

    Oh well. Malwarebytes says there aren't any threats. I'm including the last two scans SAS did (it keeps them for 30 days). I decided to run SAS again and it already says there is one (1) threat found. It is the ads.yahoo.com again but it has a few hours to go.

    The ads.yahoo.com is disturbing because I always make sure to not allow anything to install (like the Yahoo! toolbar). I always go through the custom install options, etc.... But more importantly - If SAS is finding these things and everyone else is reporting everything that would put these in are gone - then where are they coming from?

    This past week the only places I have gone to are: www.majorgeeks.com, www.sim1.us (my home page), and www.sim-i.com (by SMF BBS). There aren't any ads on my sites and I don't think Major Geeks would have anything like that. The only e-mails I have been getting are from Toshiba because I bought a new laptop for my wife a few months ago and they required you to register with them. >I< am running a Dell. So I'm pretty sure these are genuine Toshiba messages.

    Ah! SAS just jumped up to 26 threats. I am going to have to go look at these locations it is giving and see if they are actually removed. Anyway - here are the three logs: Malwarebytes, and two older SAS logs. I'll post the current log once it is through scanning.
     

    Attached Files:

  33. markem

    markem Private First Class

    Here is the new SAS log. I downloaded SQLite. It doesn't have to be installed. I wanted to make sure that SAS was getting rid of the malware/spyware stuff from FireFox's cookies. It actually is. So something is putting them back. Unknown what. Bed time. I think I posted I tripped over a guy wire last night. Still have a knot on my head but greatly reduced. Slept most of today away letting my body heal. Still need more sleep though. Later! :)
     

    Attached Files:

  34. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Good morning.

    Malware Bytes found nothing. SUPERANTIspyware is only finding cookies, which are not problems. They are a natural part of surfing. Ready for final steps?
     
  35. markem

    markem Private First Class

    Sure. But I am still getting those double underscore links. Like I said before - only going to Major Geeks and my websites presently. Including a snapshot of your last post to show what I mean. But otherwise - yep.
     

    Attached Files:

  36. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not a malware problem. These are just mouse over ads that popup when your mouse moves over various underlined keywords. Many websites, including Major Geeks, use these as a source of revenue to help offset costs of running a free website and forums like this.
     
  37. markem

    markem Private First Class

    Ah. So Major Geeks is probably sticking them back on again as fast as I take them off. Got it. Ok - time for final farewells. Thank you very much for taking the time to look at my problems. Since everything is minor issues now - time for me to move on and let you fight the good fight for someone else.

    You know - I used to do this a lot myself (help others) in the 1980s via Usenet and the 1990s but now that I am nearing 60 I've had to concentrate more on just programming and not helping. Maybe when I retire (if I live that long) I can go back and read up on some things and help out more. Right now though - way too many things to deal with.

    So I really do appreciate your looking at my problems. Thanks again!
     

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