Hacked by a covert network.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by HACKED AGAIN, Nov 7, 2010.

  1. HACKED AGAIN

    HACKED AGAIN Private E-2

    Every night my my pavilion elites dont sut down because they are downloading so many drivers. Sometimes up to 100. I am trying to learn more about all these strange foriegn files and coding that looks like it came from another world. HP tech support did not know what was happening and took my money without even giving me my level 2 service. After sending me in circles for 30 min, and finally hanging up on me I tried two more online remote companies that acted very strange when they saw these files that are not mine that are on my computer. I bought this computer on 5/7/2010 and there are drivers on it from 2006. Can someone tell me if this is a normal driver query /v list. There were a lot more but my command prompt wouldn't hold them all. I think they have connected me to a server and are doing some sort of covert agenda. Here it is: Thanks for your time, I appreciate it.

    Contact me [EDIT by chaslang - email addresses removed ]

    Also see attached files. They are not mine. I do not know where they came from!

    C:\Users\Martin> driverquery /v

    uliagpkx Uli AGP Bus Filter Uli AGP Bus Filter Kernel Manual
    Stopped OK FALSE FALSE 32,768 20,480 0
    7/13/2009 4:38:48 PM C:\Windows\system32\DRIVERS\uliagpkx.sys 4,096

    umbus UMBus Enumerator Drive UMBus Enumerator Drive Kernel Manual
    Running OK TRUE FALSE 32,768 8,192 0
    7/13/2009 5:06:56 PM C:\Windows\system32\DRIVERS\umbus.sys 4,096

    UmPass Microsoft UMPass Drive Microsoft UMPass Drive Kernel Manual
    Stopped OK FALSE FALSE 4,096 4,096 0
    7/13/2009 5:06:52 PM C:\Windows\system32\DRIVERS\umpass.sys 4,096

    USBAAPL64 Apple Mobile USB Drive Apple Mobile USB Drive Kernel Manual
    Stopped OK FALSE FALSE 0 40,960 0
    3/31/2010 8:20:15 PM C:\Windows\system32\Drivers\usbaapl64.sys 4,096

    usbccgp Microsoft USB Generic Microsoft USB Generic Kernel Manual
    Running OK TRUE FALSE 20,480 69,632 0
    7/13/2009 5:06:45 PM C:\Windows\system32\DRIVERS\usbccgp.sys 4,096

    usbcir eHome Infrared Receive eHome Infrared Receive Kernel Manual
    Stopped OK FALSE FALSE 20,480 73,728 0
    7/13/2009 5:06:36 PM C:\Windows\system32\DRIVERS\usbcir.sys 4,096

    usbehci Microsoft USB 2.0 Enha Microsoft USB 2.0 Enha Kernel Manual
    Running OK TRUE FALSE 0 45,056 0
    7/13/2009 5:06:30 PM C:\Windows\system32\DRIVERS\usbehci.sys 4,096

    usbfilter AMD USB Filter Driver AMD USB Filter Driver Kernel Manual
    Running OK TRUE FALSE 4,096 16,384 0
    4/3/2009 4:39:51 AM C:\Windows\system32\DRIVERS\usbfilter.sys 4,096

    usbhub Microsoft USB Standard Microsoft USB Standard Kernel Manual
    Running OK TRUE FALSE 4,096 253,952 0
    7/13/2009 5:07:09 PM C:\Windows\system32\DRIVERS\usbhub.sys 4,096

    usbohci Microsoft USB Open Hos Microsoft USB Open Hos Kernel Manual
    Running OK TRUE FALSE 0 20,480 0
    7/13/2009 5:06:30 PM C:\Windows\system32\DRIVERS\usbohci.sys 4,096

    usbprint Microsoft USB PRINTER Microsoft USB PRINTER Kernel Manual
    Stopped OK FALSE FALSE 4,096 20,480 0
    7/13/2009 5:38:18 PM C:\Windows\system32\DRIVERS\usbprint.sys 4,096

    USBSTOR USB Mass Storage Drive USB Mass Storage Drive Kernel Manual
    Running OK TRUE FALSE 45,056 36,864 0
    7/13/2009 5:06:34 PM C:\Windows\system32\DRIVERS\USBSTOR.SYS 4,096

    usbuhci Microsoft USB Universa Microsoft USB Universa Kernel Manual
    Stopped OK FALSE FALSE 0 28,672 0
    7/13/2009 5:06:27 PM C:\Windows\system32\DRIVERS\usbuhci.sys 4,096

    vdrvroot Microsoft Virtual Driv Microsoft Virtual Driv Kernel Boot
    Running OK TRUE FALSE 8,192 8,192 0
    7/13/2009 5:01:31 PM C:\Windows\system32\DRIVERS\vdrvroot.sys 4,096

    vga vga vga Kernel Manual
    Stopped OK FALSE FALSE 24,576 4,096 0
    7/13/2009 4:38:47 PM C:\Windows\system32\DRIVERS\vgapnp.sys 4,096

    VgaSave VgaSave VgaSave Kernel System
    Running OK TRUE FALSE 24,576 4,096 0
    7/13/2009 4:38:47 PM C:\Windows\system32\drivers\vga.sys 4,096

    vhdmp vhdmp vhdmp Kernel Manual
    Stopped OK FALSE FALSE 65,536 106,496 0
    7/13/2009 5:01:36 PM C:\Windows\system32\DRIVERS\vhdmp.sys 8,192

    viaide viaide viaide Kernel Manual
    Stopped OK FALSE FALSE 0 8,192 0
    7/13/2009 4:19:50 PM C:\Windows\system32\DRIVERS\viaide.sys 4,096

    volmgr Volume Manager Driver Volume Manager Driver Kernel Boot
    Running OK TRUE FALSE 32,768 20,480 0
    7/13/2009 4:19:57 PM C:\Windows\system32\DRIVERS\volmgr.sys 8,192

    volmgrx Dynamic Volume Manager Dynamic Volume Manager Kernel Boot
    Running OK TRUE FALSE 221,184 102,400 0
    7/13/2009 4:20:33 PM C:\Windows\system32\drivers\volmgrx.sys 8,192

    volsnap Storage volumes Storage volumes Kernel Boot
    Running OK TRUE FALSE 196,608 36,864 0
    7/13/2009 4:20:08 PM C:\Windows\system32\DRIVERS\volsnap.sys 12,288

    vsmraid vsmraid vsmraid Kernel Manual
    Stopped OK FALSE FALSE 0 139,264 0
    1/30/2009 5:18:57 PM C:\Windows\system32\DRIVERS\vsmraid.sys 4,096

    vwifibus Virtual WiFi Bus Drive Virtual WiFi Bus Drive Kernel Manual
    Running OK TRUE FALSE 8,192 12,288 0
    7/13/2009 5:07:21 PM C:\Windows\system32\DRIVERS\vwifibus.sys 4,096

    vwififlt Virtual WiFi Filter Dr Virtual WiFi Filter Dr Kernel System
    Running OK TRUE FALSE 4,096 45,056 0
    7/13/2009 5:07:22 PM C:\Windows\system32\DRIVERS\vwififlt.sys 8,192

    vwifimp Microsoft Virtual WiFi Microsoft Virtual WiFi Kernel Manual
    Running OK TRUE FALSE 4,096 8,192 0
    7/13/2009 5:07:28 PM C:\Windows\system32\DRIVERS\vwifimp.sys 4,096

    WacomPen Wacom Serial Pen HID D Wacom Serial Pen HID D Kernel Manual
    Stopped OK FALSE FALSE 9,856 8,448 0
    7/13/2009 5:02:07 PM C:\Windows\system32\DRIVERS\wacompen.sys 2,176

    WANARP Remote Access IP ARP D Remote Access IP ARP D Kernel Manual
    Stopped OK FALSE FALSE 49,152 16,384 0
    7/13/2009 5:10:21 PM C:\Windows\system32\DRIVERS\wanarp.sys 8,192

    Wanarpv6 Remote Access IPv6 ARP Remote Access IPv6 ARP Kernel Disable
    d Stopped OK FALSE FALSE 49,152 16,384 0
    7/13/2009 5:10:21 PM C:\Windows\system32\DRIVERS\wanarp.sys 8,192

    Wd Wd Wd Kernel Manual
    Stopped OK FALSE FALSE 0 8,192 0
    7/13/2009 4:19:55 PM C:\Windows\system32\DRIVERS\wd.sys 4,096

    Wdf01000 Kernel Mode Driver Fra Kernel Mode Driver Fra Kernel Boot
    Running OK TRUE FALSE 28,672 507,904 0
    7/13/2009 4:22:07 PM C:\Windows\system32\drivers\Wdf01000.sys 8,192

    WfpLwf WFP Lightweight Filter WFP Lightweight Filter Kernel System
    Running OK TRUE FALSE 0 8,192 0
    7/13/2009 5:09:26 PM C:\Windows\system32\DRIVERS\wfplwf.sys 4,096

    WIMMount WIMMount WIMMount File System Manual
    Stopped OK FALSE FALSE 4,096 4,096 0
    7/13/2009 4:29:31 PM C:\Windows\system32\drivers\wimmount.sys 4,096

    WmiAcpi Microsoft Windows Mana Microsoft Windows Mana Kernel Manual
    Stopped OK FALSE FALSE 8,192 4,096 0
    7/13/2009 4:31:02 PM C:\Windows\system32\DRIVERS\wmiacpi.sys 4,096

    ws2ifsl Winsock IFS Driver Winsock IFS Driver Kernel Disable
    d Stopped OK FALSE FALSE 12,288 4,096 0
    7/13/2009 5:10:33 PM C:\Windows\system32\drivers\ws2ifsl.sys 4,096

    WSDPrintDevi WSD Print Support via WSD Print Support via Kernel Manual
    Stopped OK FALSE FALSE 8,192 8,192 0
    7/13/2009 5:39:20 PM C:\Windows\system32\DRIVERS\WSDPrint.sys 4,096

    WudfPf User Mode Driver Frame User Mode Driver Frame Kernel Manual
    Running OK TRUE FALSE 4,096 69,632 0
    7/13/2009 5:05:37 PM C:\Windows\system32\drivers\WudfPf.sys 8,192

    WUDFRd WUDFRd WUDFRd Kernel Manual
    Running OK TRUE FALSE 8,192 143,360 0
    7/13/2009 5:06:06 PM C:\Windows\system32\DRIVERS\WUDFRd.sys 8,192


    C:\Users\Martin>driverquery /v

    Module Name Display Name Description Driver Type Start Mode State Status Accept Stop Accept Pause Paged Pool Code(byt
    es BSS(by Link Date Path Init(bytes
    ============ ====================== ====================== ============= ========== ========== ========== =========== ============ ========== ========
    == ====== ====================== ================================================ ==========
    1394ohci 1394 OHCI Compliant Ho 1394 OHCI Compliant Ho Kernel Manual Running OK TRUE FALSE 4,096 200,704
    0 7/13/2009 5:07:12 PM C:\Windows\system32\DRIVERS\1394ohci.sys 4,096
    ACPI Microsoft ACPI Driver Microsoft ACPI Driver Kernel Boot Running OK TRUE FALSE 90,112 176,128
    0 7/13/2009 4:19:34 PM C:\Windows\system32\DRIVERS\ACPI.sys 12,288
    AcpiPmi ACPI Power Meter Drive ACPI Power Meter Drive Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 4:27:17 PM C:\Windows\system32\DRIVERS\acpipmi.sys 4,096
    adfs adfs adfs Kernel Auto Running OK TRUE FALSE 0 69,632
    0 6/26/2008 1:52:37 PM C:\Windows\system32\drivers\adfs.sys 4,096
    adp94xx adp94xx adp94xx Kernel Manual Stopped OK FALSE FALSE 0 438,272
    0 12/5/2008 3:54:42 PM C:\Windows\system32\DRIVERS\adp94xx.sys 4,096
    adpahci adpahci adpahci Kernel Manual Stopped OK FALSE FALSE 0 311,296
    0 5/1/2007 10:30:09 AM C:\Windows\system32\DRIVERS\adpahci.sys 4,096
    adpu320 adpu320 adpu320 Kernel Manual Stopped OK FALSE FALSE 0 151,552
    0 2/27/2007 4:04:15 PM C:\Windows\system32\DRIVERS\adpu320.sys 4,096
    AFD Ancillary Function Dri Ancillary Function Dri Kernel System Running OK TRUE FALSE 311,296 81,920
    0 7/13/2009 4:21:40 PM C:\Windows\system32\drivers\afd.sys 16,384
    agp440 Intel AGP Bus Filter Intel AGP Bus Filter Kernel Manual Stopped OK FALSE FALSE 28,672 16,384
    0 7/13/2009 4:38:43 PM C:\Windows\system32\DRIVERS\agp440.sys 4,096
    ahcix64s ahcix64s ahcix64s Kernel Boot Running OK TRUE FALSE 0 208,896
    0 3/16/2009 11:38:19 PM C:\Windows\system32\DRIVERS\ahcix64s.sys 4,096
    aliide aliide aliide Kernel Manual Stopped OK FALSE FALSE 0 4,096
    0 7/13/2009 4:19:47 PM C:\Windows\system32\DRIVERS\aliide.sys 4,096
    amdide amdide amdide Kernel Manual Stopped OK FALSE FALSE 0 4,096
    0 7/13/2009 4:19:49 PM C:\Windows\system32\DRIVERS\amdide.sys 4,096
    AmdK8 AMD K8 Processor Drive AMD K8 Processor Drive Kernel Manual Stopped OK FALSE FALSE 28,672 16,384
    0 7/13/2009 4:19:25 PM C:\Windows\system32\DRIVERS\amdk8.sys 8,192
    amdkmdag amdkmdag amdkmdag Kernel Manual Running OK TRUE FALSE 274,432 5,533,69
    6 0 3/10/2010 3:14:05 PM C:\Windows\system32\DRIVERS\atipmdag.sys 8,192
    amdkmdap amdkmdap amdkmdap Kernel Manual Running OK TRUE FALSE 8,192 114,688
    0 3/10/2010 2:34:04 PM C:\Windows\system32\DRIVERS\atikmpag.sys 4,096
    AmdPPM AMD Processor Driver AMD Processor Driver Kernel Manual Running OK TRUE FALSE 28,672 12,288
    0 7/13/2009 4:19:25 PM C:\Windows\system32\DRIVERS\amdppm.sys 4,096
    amdsata amdsata amdsata Kernel Manual Stopped OK FALSE FALSE 0 90,112
    0 5/19/2009 10:53:21 AM C:\Windows\system32\DRIVERS\amdsata.sys 4,096
    amdsbs amdsbs amdsbs Kernel Manual Stopped OK FALSE FALSE 0 172,032
    0 3/20/2009 11:36:03 AM C:\Windows\system32\DRIVERS\amdsbs.sys 4,096
    amdxata amdxata amdxata Kernel Boot Running OK TRUE FALSE 8,192 8,192
    0 5/19/2009 10:56:59 AM C:\Windows\system32\DRIVERS\amdxata.sys 4,096
    AppID AppID Driver AppID Driver Kernel Manual Stopped OK FALSE FALSE 36,864 8,192
    0 7/13/2009 4:52:39 PM C:\Windows\system32\drivers\appid.sys 8,192
    arc arc arc Kernel Manual Stopped OK FALSE FALSE 0 69,632
    0 5/24/2007 2:27:55 PM C:\Windows\system32\DRIVERS\arc.sys 4,096
    arcsas arcsas arcsas Kernel Manual Stopped OK FALSE FALSE 0 77,824
    0 1/14/2009 11:27:37 AM C:\Windows\system32\DRIVERS\arcsas.sys 4,096
    AsyncMac RAS Asynchronous Media RAS Asynchronous Media Kernel Manual Stopped OK FALSE FALSE 0 16,384
    0 7/13/2009 5:10:13 PM C:\Windows\system32\DRIVERS\asyncmac.sys 4,096
    atapi atapi atapi Kernel Manual Stopped OK FALSE FALSE 0 12,288
    0 7/13/2009 4:19:47 PM C:\Windows\system32\DRIVERS\atapi.sys 4,096
    athr Atheros Extensible Wir Atheros Extensible Wir Kernel Manual Running OK TRUE FALSE 0 1,150,97
    6 0 6/5/2009 3:10:06 PM C:\Windows\system32\DRIVERS\athrx.sys 4,096
    AtiHdmiServi ATI Function Driver fo ATI Function Driver fo Kernel Manual Running OK TRUE FALSE 53,248 45,056
    0 1/28/2010 5:03:36 PM C:\Windows\system32\drivers\AtiHdmi.sys 4,096
    atikmdag atikmdag atikmdag Kernel Manual Stopped OK FALSE FALSE 274,432 5,533,69
    6 0 3/10/2010 3:14:05 PM C:\Windows\system32\DRIVERS\atikmdag.sys 8,192
    AtiPcie AMD PCI Express (3GIO) AMD PCI Express (3GIO) Kernel Boot Running OK TRUE FALSE 4,096 4,096
    0 5/5/2009 8:00:22 AM C:\Windows\system32\DRIVERS\AtiPcie.sys 4,096
    b06bdrv Broadcom NetXtreme II Broadcom NetXtreme II Kernel Manual Stopped OK FALSE FALSE 0 184,320
    0 2/13/2009 2:18:07 PM C:\Windows\system32\DRIVERS\bxvbda.sys 4,096
    b57nd60a Broadcom NetXtreme Gig Broadcom NetXtreme Gig Kernel Manual Stopped OK FALSE FALSE 8,192 212,992
    0 4/26/2009 4:14:55 AM C:\Windows\system32\DRIVERS\b57nd60a.sys 4,096
    Beep Beep Beep Kernel System Running OK TRUE FALSE 0 4,096
    0 7/13/2009 5:00:13 PM C:\Windows\system32\drivers\Beep.sys 4,096
    BHDrvx64 BHDrvx64 BHDrvx64 Kernel System Running OK TRUE FALSE 12,288 724,992
    0 8/27/2010 3:11:09 PM \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AA 8,192
    blbdrive blbdrive blbdrive Kernel System Running OK TRUE FALSE 4,096 36,864
    0 7/13/2009 4:35:59 PM C:\Windows\system32\DRIVERS\blbdrive.sys 4,096
    bowser Browser Support Driver Browser Support Driver File System Manual Running OK TRUE FALSE 69,632 16,384
    0 7/13/2009 4:23:50 PM C:\Windows\system32\DRIVERS\bowser.sys 8,192
    BrFiltLo Brother USB Mass-Stora Brother USB Mass-Stora Kernel Manual Stopped OK FALSE FALSE 0 12,288
    0 8/6/2006 6:51:06 PM C:\Windows\system32\DRIVERS\BrFiltLo.sys 4,096
    BrFiltUp Brother USB Mass-Stora Brother USB Mass-Stora Kernel Manual Stopped OK FALSE FALSE 0 4,096
    0 8/6/2006 6:51:02 PM C:\Windows\system32\DRIVERS\BrFiltUp.sys 4,096
    Brserid Brother MFC Serial Por Brother MFC Serial Por Kernel Manual Stopped OK FALSE FALSE 45,056 24,576
    0 8/6/2006 6:51:11 PM C:\Windows\system32\Drivers\Brserid.sys 8,192
    BrSerWdm Brother WDM Serial dri Brother WDM Serial dri Kernel Manual Stopped OK FALSE FALSE 20,480 20,480
    0 8/6/2006 6:51:05 PM C:\Windows\system32\Drivers\BrSerWdm.sys 4,096
    BrUsbMdm Brother MFC USB Fax On Brother MFC USB Fax On Kernel Manual Stopped OK FALSE FALSE 0 10,240
    0 8/6/2006 6:51:00 PM C:\Windows\system32\Drivers\BrUsbMdm.sys 1,280
    BrUsbSer Brother MFC USB Serial Brother MFC USB Serial Kernel Manual Stopped OK FALSE FALSE 0 9,984
    0 8/9/2006 5:11:02 AM C:\Windows\system32\Drivers\BrUsbSer.sys 1,280
    BTHMODEM Bluetooth Serial Commu Bluetooth Serial Commu Kernel Manual Stopped OK FALSE FALSE 12,288 49,152
    0 7/13/2009 5:06:52 PM C:\Windows\system32\DRIVERS\bthmodem.sys 4,096
    ccHP Symantec Hash Provider Symantec Hash Provider Kernel System Running OK TRUE FALSE 12,288 462,848
    0 2/5/2010 1:05:45 PM C:\Windows\system32\drivers\NISx64\1108000.005\c 8,192
    cdfs CD/DVD File System Rea CD/DVD File System Rea File System Disabled Stopped OK FALSE FALSE 69,632 12,288
    0 7/13/2009 4:19:46 PM C:\Windows\system32\DRIVERS\cdfs.sys 8,192
    cdrom CD-ROM Driver CD-ROM Driver Kernel System Running OK TRUE FALSE 73,728 57,344
    0 7/13/2009 4:19:54 PM C:\Windows\system32\DRIVERS\cdrom.sys 4,096
    circlass Consumer IR Devices Consumer IR Devices Kernel Manual Stopped OK FALSE FALSE 4,096 36,864
    0 7/13/2009 5:06:34 PM C:\Windows\system32\DRIVERS\circlass.sys 4,096
    CLFS Common Log (CLFS) Common Log (CLFS) Kernel Boot Running OK TRUE FALSE 241,664 73,728
    0 7/13/2009 4:19:57 PM C:\Windows\system32\CLFS.sys 8,192
    CmBatt Microsoft ACPI Control Microsoft ACPI Control Kernel Manual Stopped OK FALSE FALSE 7,296 3,840
    0 7/13/2009 4:31:03 PM C:\Windows\system32\DRIVERS\CmBatt.sys 2,176
    cmdide cmdide cmdide Kernel Manual Stopped OK FALSE FALSE 0 8,192
    0 7/13/2009 4:19:48 PM C:\Windows\system32\DRIVERS\cmdide.sys 4,096
    CNG CNG CNG Kernel Boot Running OK TRUE FALSE 0 335,872
    0 7/13/2009 4:49:40 PM C:\Windows\system32\Drivers\cng.sys 4,096
    Compbatt Compbatt Compbatt Kernel Manual Stopped OK FALSE FALSE 8,192 4,096
    0 7/13/2009 4:31:02 PM C:\Windows\system32\DRIVERS\compbatt.sys 4,096
    CompositeBus Composite Bus Enumerat Composite Bus Enumerat Kernel Manual Running OK TRUE FALSE 24,576 8,192
    0 7/13/2009 5:00:33 PM C:\Windows\system32\DRIVERS\CompositeBus.sys 4,096
    crcdisk Crcdisk Filter Driver Crcdisk Filter Driver Kernel Disabled Stopped OK FALSE FALSE 4,096 8,192
    0 7/13/2009 5:01:14 PM C:\Windows\system32\DRIVERS\crcdisk.sys 4,096
    DfsC DFS Namespace Client D DFS Namespace Client D File System System Running OK TRUE FALSE 69,632 16,384
    0 7/13/2009 4:23:44 PM C:\Windows\system32\Drivers\dfsc.sys 8,192
    discache System Attribute Cache System Attribute Cache Kernel System Running OK TRUE FALSE 0 32,768
    0 7/13/2009 4:37:18 PM C:\Windows\system32\drivers\discache.sys 4,096
    Disk Disk Driver Disk Driver Kernel Boot Running OK TRUE FALSE 36,864 16,384
    0 7/13/2009 4:19:57 PM C:\Windows\system32\DRIVERS\disk.sys 8,192
    drmkaud Microsoft Trusted Audi Microsoft Trusted Audi Kernel Manual Stopped OK FALSE FALSE 0 4,096
    0 7/13/2009 5:06:16 PM C:\Windows\system32\drivers\drmkaud.sys 4,096
    DXGKrnl LDDM Graphics Subsyste LDDM Graphics Subsyste Kernel Manual Running OK TRUE FALSE 819,200 86,016
    0 10/1/2009 6:00:14 PM C:\Windows\system32\drivers\dxgkrnl.sys 12,288
    ebdrv Broadcom NetXtreme II Broadcom NetXtreme II Kernel Manual Stopped OK FALSE FALSE 4,096 794,624
    0 12/31/2008 8:29:28 AM C:\Windows\system32\DRIVERS\evbda.sys 4,096
    eeCtrl Symantec Eraser Contro Symantec Eraser Contro Kernel System Running OK TRUE FALSE 335,872 0
    0 5/21/2010 2:44:45 PM \??\C:\Program Files (x86)\Common Files\Symantec 4,096
    elxstor elxstor elxstor Kernel Manual Stopped OK FALSE FALSE 0 483,328
    0 2/3/2009 2:52:11 PM C:\Windows\system32\DRIVERS\elxstor.sys 4,096
    EraserUtilRe EraserUtilRebootDrv EraserUtilRebootDrv Kernel Manual Running OK TRUE FALSE 110,592 0
    0 5/21/2010 2:44:45 PM \??\C:\Program Files (x86)\Common Files\Symantec 4,096
    ErrDev Microsoft Hardware Err Microsoft Hardware Err Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 4:31:04 PM C:\Windows\system32\DRIVERS\errdev.sys 4,096
    exfat exFAT File System Driv exFAT File System Driv File System Manual Stopped OK FALSE FALSE 147,456 20,480
    0 7/13/2009 4:23:29 PM C:\Windows\system32\drivers\exfat.sys 12,288
    fastfat FAT12/16/32 File Syste FAT12/16/32 File Syste File System Manual Stopped OK FALSE FALSE 163,840 12,288
    0 7/13/2009 4:23:28 PM C:\Windows\system32\drivers\fastfat.sys 12,288
    fdc Floppy Disk Controller Floppy Disk Controller Kernel Manual Stopped OK FALSE FALSE 4,096 20,480
    0 7/13/2009 5:00:54 PM C:\Windows\system32\DRIVERS\fdc.sys 8,192
    FileInfo File Information FS Mi File Information FS Mi File System Boot Running OK TRUE FALSE 36,864 8,192
    0 7/13/2009 4:34:25 PM C:\Windows\system32\drivers\fileinfo.sys 8,192
    Filetrace Filetrace Filetrace File System Manual Stopped OK FALSE FALSE 12,288 16,384
    0 7/13/2009 4:25:40 PM C:\Windows\system32\drivers\filetrace.sys 8,192
    flpydisk Floppy Disk Driver Floppy Disk Driver Kernel Manual Stopped OK FALSE FALSE 16,384 4,096
    0 7/13/2009 5:00:54 PM C:\Windows\system32\DRIVERS\flpydisk.sys 4,096
    FltMgr FltMgr FltMgr File System Boot Running OK TRUE FALSE 135,168 73,728
    0 7/13/2009 4:19:59 PM C:\Windows\system32\drivers\fltmgr.sys 16,384
    FsDepends File System Dependency File System Dependency File System Manual Stopped OK FALSE FALSE 32,768 4,096
    0 7/13/2009 4:26:13 PM C:\Windows\system32\drivers\FsDepends.sys 8,192
    fssfltr fssfltr fssfltr Kernel Manual Stopped OK FALSE FALSE 12,288 20,480
    0 9/23/2010 12:33:06 AM C:\Windows\system32\DRIVERS\fssfltr.sys 8,192
    fvevol Bitlocker Drive Encryp Bitlocker Drive Encryp Kernel Boot Running OK TRUE FALSE 151,552 12,288
    0 9/25/2009 7:34:26 PM C:\Windows\system32\DRIVERS\fvevol.sys 8,192
    gagp30kx Microsoft Generic AGPv Microsoft Generic AGPv Kernel Manual Stopped OK FALSE FALSE 32,768 20,480
    0 7/13/2009 4:38:43 PM C:\Windows\system32\DRIVERS\gagp30kx.sys 4,096
    GEARAspiWDM GEAR ASPI Filter Drive GEAR ASPI Filter Drive Kernel Manual Running OK TRUE FALSE 12,288 12,288
    0 5/18/2009 5:17:04 AM C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 4,096
    hcw85cir Hauppauge Consumer Inf Hauppauge Consumer Inf Kernel Manual Stopped OK FALSE FALSE 0 24,576
    0 5/11/2009 1:26:00 AM C:\Windows\system32\drivers\hcw85cir.sys 4,096
    HdAudAddServ Microsoft 1.1 UAA Func Microsoft 1.1 UAA Func Kernel Manual Stopped OK FALSE FALSE 253,952 36,864
    0 7/13/2009 5:06:59 PM C:\Windows\system32\drivers\HdAudio.sys 4,096
    HDAudBus Microsoft UAA Bus Driv Microsoft UAA Bus Driv Kernel Manual Running OK TRUE FALSE 40,960 73,728
    0 7/13/2009 5:06:13 PM C:\Windows\system32\DRIVERS\HDAudBus.sys 4,096
    HidBatt HID UPS Battery Driver HID UPS Battery Driver Kernel Manual Stopped OK FALSE FALSE 0 20,480
    0 7/13/2009 4:31:06 PM C:\Windows\system32\DRIVERS\HidBatt.sys 4,096
    HidBth Microsoft Bluetooth HI Microsoft Bluetooth HI Kernel Manual Stopped OK FALSE FALSE 12,288 81,920
    0 7/13/2009 5:06:52 PM C:\Windows\system32\DRIVERS\hidbth.sys 4,096
    HidIr Microsoft Infrared HID Microsoft Infrared HID Kernel Manual Stopped OK FALSE FALSE 16,384 24,576
    0 7/13/2009 5:06:23 PM C:\Windows\system32\DRIVERS\hidir.sys 4,096
    HidUsb Microsoft HID Class Dr Microsoft HID Class Dr Kernel Manual Running OK TRUE FALSE 8,192 20,480
    0 7/13/2009 5:06:22 PM C:\Windows\system32\DRIVERS\hidusb.sys 4,096
    HpSAMD HpSAMD HpSAMD Kernel Manual Stopped OK FALSE FALSE 0 57,344
    0 5/18/2009 4:43:49 PM C:\Windows\system32\DRIVERS\HpSAMD.sys 4,096
    HTTP HTTP HTTP Kernel Manual Running OK TRUE FALSE 360,448 184,320
    0 7/13/2009 4:22:16 PM C:\Windows\system32\drivers\HTTP.sys 28,672
    hwpolicy Hardware Policy Driver Hardware Policy Driver Kernel Boot Running OK TRUE FALSE 4,096 4,096
    0 7/13/2009 4:19:22 PM C:\Windows\system32\drivers\hwpolicy.sys 4,096
    i8042prt i8042 Keyboard and PS/ i8042 Keyboard and PS/ Kernel Manual Stopped OK FALSE FALSE 36,864 45,056
    0 7/13/2009 4:19:57 PM C:\Windows\system32\DRIVERS\i8042prt.sys 8,192
    iaStorV iaStorV iaStorV Kernel Manual Stopped OK FALSE FALSE 0 364,544
    0 4/8/2009 9:57:17 AM C:\Windows\system32\DRIVERS\iaStorV.sys 8,192
    IDSVia64 IDSVia64 IDSVia64 Kernel System Running OK TRUE FALSE 16,384 385,024
    0 9/10/2010 2:54:50 PM \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AA 8,192
    iirsp iirsp iirsp Kernel Manual Stopped OK FALSE FALSE 0 32,768
    0 12/13/2005 1:47:54 PM C:\Windows\system32\DRIVERS\iirsp.sys 4,096
    IntcAzAudAdd Service for Realtek HD Service for Realtek HD Kernel Manual Running OK TRUE FALSE 746,240 661,632
    0 6/26/2009 1:51:55 AM C:\Windows\system32\drivers\RTKVHD64.sys 2,944
    intelide intelide intelide Kernel Manual Stopped OK FALSE FALSE 0 8,192
    0 7/13/2009 4:19:48 PM C:\Windows\system32\DRIVERS\intelide.sys 4,096
    intelppm Intel Processor Driver Intel Processor Driver Kernel Manual Stopped OK FALSE FALSE 28,672 12,288
    0 7/13/2009 4:19:25 PM C:\Windows\system32\DRIVERS\intelppm.sys 8,192
    IpFilterDriv IP Traffic Filter Driv IP Traffic Filter Driv Kernel Manual Stopped OK FALSE FALSE 12,288 57,344
    0 7/13/2009 5:10:03 PM C:\Windows\system32\DRIVERS\ipfltdrv.sys 8,192
    IPMIDRV IPMIDRV IPMIDRV Kernel Manual Stopped OK FALSE FALSE 20,480 32,768
    0 7/13/2009 4:47:45 PM C:\Windows\system32\DRIVERS\IPMIDrv.sys 4,096
    IPNAT IP Network Address Tra IP Network Address Tra Kernel Manual Stopped OK FALSE FALSE 12,288 90,112
    0 7/13/2009 5:10:03 PM C:\Windows\system32\drivers\ipnat.sys 8,192
    IRENUM IR Bus Enumerator IR Bus Enumerator Kernel Manual Stopped OK FALSE FALSE 8,192 4,096
    0 7/13/2009 5:08:59 PM C:\Windows\system32\drivers\irenum.sys 4,096
    isapnp isapnp isapnp Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 4:31:08 PM C:\Windows\system32\DRIVERS\isapnp.sys 4,096
    iScsiPrt iScsiPort Driver iScsiPort Driver Kernel Manual Running OK TRUE FALSE 45,056 151,552
    0 7/13/2009 5:01:27 PM C:\Windows\system32\DRIVERS\msiscsi.sys 4,096
    kbdclass Keyboard Class Driver Keyboard Class Driver Kernel Manual Running OK TRUE FALSE 12,288 16,384
    0 7/13/2009 4:19:50 PM C:\Windows\system32\DRIVERS\kbdclass.sys 8,192
    kbdhid Keyboard HID Driver Keyboard HID Driver Kernel Manual Running OK TRUE FALSE 8,192 16,384
    0 7/13/2009 5:00:20 PM C:\Windows\system32\DRIVERS\kbdhid.sys 8,192
    KSecDD KSecDD KSecDD Kernel Boot Running OK TRUE FALSE 20,480 45,056
    0 7/13/2009 4:20:54 PM C:\Windows\system32\Drivers\ksecdd.sys 4,096
    KSecPkg KSecPkg KSecPkg Kernel Boot Running OK TRUE FALSE 61,440 53,248
    0 12/10/2009 10:03:32 PM C:\Windows\system32\Drivers\ksecpkg.sys 4,096
    ksthunk Kernel Streaming Thunk Kernel Streaming Thunk Kernel Manual Running OK TRUE FALSE 3,968 8,576
    0 7/13/2009 5:00:19 PM C:\Windows\system32\drivers\ksthunk.sys 2,176
    lltdio Link-Layer Topology Di Link-Layer Topology Di Kernel Auto Running OK TRUE FALSE 8,192 36,864
    0 7/13/2009 5:08:50 PM C:\Windows\system32\DRIVERS\lltdio.sys 12,288
    LSI_FC LSI_FC LSI_FC Kernel Manual Stopped OK FALSE FALSE 0 98,304
    0 12/9/2008 2:46:09 PM C:\Windows\system32\DRIVERS\lsi_fc.sys 4,096
    LSI_SAS LSI_SAS LSI_SAS Kernel Manual Stopped OK FALSE FALSE 0 90,112
    0 5/18/2009 5:20:23 PM C:\Windows\system32\DRIVERS\lsi_sas.sys 4,096
    LSI_SAS2 LSI_SAS2 LSI_SAS2 Kernel Manual Stopped OK FALSE FALSE 0 49,152
    0 5/18/2009 5:31:48 PM C:\Windows\system32\DRIVERS\lsi_sas2.sys 4,096
    LSI_SCSI LSI_SCSI LSI_SCSI Kernel Manual Stopped OK FALSE FALSE 0 98,304
    0 4/16/2009 3:13:50 PM C:\Windows\system32\DRIVERS\lsi_scsi.sys 4,096
    luafv UAC File Virtualizatio UAC File Virtualizatio File System Auto Running OK TRUE FALSE 57,344 8,192
    0 7/13/2009 4:26:13 PM C:\Windows\system32\drivers\luafv.sys 16,384
    megasas megasas megasas Kernel Manual Stopped OK FALSE FALSE 0 20,480
    0 5/18/2009 6:09:46 PM C:\Windows\system32\DRIVERS\megasas.sys 4,096
    MegaSR MegaSR MegaSR Kernel Manual Stopped OK FALSE FALSE 0 225,280
    0 5/18/2009 6:25:54 PM C:\Windows\system32\DRIVERS\MegaSR.sys 4,096
    Modem Modem Modem Kernel Manual Stopped OK FALSE FALSE 28,672 4,096
    0 7/13/2009 5:10:48 PM C:\Windows\system32\drivers\modem.sys 4,096
    monitor Microsoft Monitor Clas Microsoft Monitor Clas Kernel Manual Running OK TRUE FALSE 16,384 8,192
    0 7/13/2009 4:38:52 PM C:\Windows\system32\DRIVERS\monitor.sys 4,096
    mouclass Mouse Class Driver Mouse Class Driver Kernel Manual Running OK TRUE FALSE 12,288 16,384
    0 7/13/2009 4:19:50 PM C:\Windows\system32\DRIVERS\mouclass.sys 8,192
    mouhid Mouse HID Driver Mouse HID Driver Kernel Manual Running OK TRUE FALSE 8,192 16,384
    0 7/13/2009 5:00:20 PM C:\Windows\system32\DRIVERS\mouhid.sys 4,096
    mountmgr Mount Point Manager Mount Point Manager Kernel Boot Running OK TRUE FALSE 65,536 8,192
    0 7/13/2009 4:19:54 PM C:\Windows\system32\drivers\mountmgr.sys 8,192
    mpio mpio mpio Kernel Manual Stopped OK FALSE FALSE 4,096 106,496
    0 7/13/2009 5:01:27 PM C:\Windows\system32\DRIVERS\mpio.sys 4,096
    mpsdrv Windows Firewall Autho Windows Firewall Autho Kernel Manual Running OK TRUE FALSE 4,096 61,440
    0 7/13/2009 5:08:25 PM C:\Windows\system32\drivers\mpsdrv.sys 4,096
    MQAC Message Queuing Access Message Queuing Access Kernel Manual Running OK TRUE FALSE 4,096 167,936
    0 7/13/2009 5:26:13 PM C:\Windows\system32\drivers\mqac.sys 4,096
    MRxDAV WebDav Client Redirect WebDav Client Redirect File System Manual Stopped OK FALSE FALSE 106,496 24,576
    0 7/13/2009 4:23:57 PM C:\Windows\system32\drivers\mrxdav.sys 8,192
    mrxsmb SMB MiniRedirector Wra SMB MiniRedirector Wra File System Manual Running OK TRUE FALSE 32,768 102,400
    0 2/26/2010 11:52:19 PM C:\Windows\system32\DRIVERS\mrxsmb.sys 8,192
    mrxsmb10 SMB 1.x MiniRedirector SMB 1.x MiniRedirector File System Manual Running OK TRUE FALSE 180,224 86,016
    0 2/26/2010 11:52:28 PM C:\Windows\system32\DRIVERS\mrxsmb10.sys 8,192
    mrxsmb20 SMB 2.0 MiniRedirector SMB 2.0 MiniRedirector File System Manual Running OK TRUE FALSE 4,096 102,400
    0 2/26/2010 11:52:26 PM C:\Windows\system32\DRIVERS\mrxsmb20.sys 8,192
    msahci msahci msahci Kernel Manual Stopped OK FALSE FALSE 0 20,480
    0 7/13/2009 5:01:01 PM C:\Windows\system32\DRIVERS\msahci.sys 4,096
    msdsm msdsm msdsm Kernel Manual Stopped OK FALSE FALSE 12,288 106,496
    0 7/13/2009 5:01:31 PM C:\Windows\system32\DRIVERS\msdsm.sys 8,192
    Msfs Msfs Msfs File System System Running OK TRUE FALSE 16,384 4,096
    0 7/13/2009 4:19:47 PM C:\Windows\system32\drivers\Msfs.sys 4,096
    mshidkmdf Pass-through HID to KM Pass-through HID to KM Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 5:06:24 PM C:\Windows\system32\drivers\mshidkmdf.sys 4,096
    msisadrv msisadrv msisadrv Kernel Boot Running OK TRUE FALSE 4,096 4,096
    0 7/13/2009 4:19:26 PM C:\Windows\system32\DRIVERS\msisadrv.sys 4,096
    MSKSSRV Microsoft Streaming Se Microsoft Streaming Se Kernel Manual Stopped OK FALSE FALSE 5,376 1,536
    0 7/13/2009 5:00:18 PM C:\Windows\system32\drivers\MSKSSRV.sys 1,408
    MSPCLOCK Microsoft Streaming Cl Microsoft Streaming Cl Kernel Manual Stopped OK FALSE FALSE 2,432 256
    0 7/13/2009 5:00:17 PM C:\Windows\system32\drivers\MSPCLOCK.sys 1,792
    MSPQM Microsoft Streaming Qu Microsoft Streaming Qu Kernel Manual Stopped OK FALSE FALSE 2,560 128
    0 7/13/2009 5:00:17 PM C:\Windows\system32\drivers\MSPQM.sys 1,408
    MsRPC MsRPC MsRPC Kernel Manual Stopped OK FALSE FALSE 266,240 12,288
    0 7/13/2009 4:21:32 PM C:\Windows\system32\drivers\MsRPC.sys 4,096
    mssmbios Microsoft System Manag Microsoft System Manag Kernel System Running OK TRUE FALSE 4,096 12,288
    0 7/13/2009 4:31:10 PM C:\Windows\system32\DRIVERS\mssmbios.sys 4,096
    MSTEE Microsoft Streaming Te Microsoft Streaming Te Kernel Manual Stopped OK FALSE FALSE 3,200 1,024
    0 7/13/2009 5:00:17 PM C:\Windows\system32\drivers\MSTEE.sys 640
    MTConfig Microsoft Input Config Microsoft Input Config Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 5:02:08 PM C:\Windows\system32\DRIVERS\MTConfig.sys 4,096
    Mup Mup Mup File System Boot Running OK TRUE FALSE 32,768 8,192
    0 7/13/2009 4:23:45 PM C:\Windows\system32\Drivers\mup.sys 4,096
    NativeWifiP NativeWiFi Filter NativeWiFi Filter Kernel Manual Running OK TRUE FALSE 4,096 233,472
    0 7/13/2009 5:07:23 PM C:\Windows\system32\DRIVERS\nwifi.sys 8,192
    NAVENG NAVENG NAVENG Kernel Manual Running OK TRUE FALSE 0 98,304
    0 9/15/2010 3:25:35 AM \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AA 4,096
    NAVEX15 NAVEX15 NAVEX15 Kernel Manual Running OK TRUE FALSE 4,096 1,503,23
    2 0 9/15/2010 3:33:41 AM \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AA 8,192
    NDIS NDIS System Driver NDIS System Driver Kernel Boot Running OK TRUE FALSE 397,312 344,064
    0 7/13/2009 4:21:40 PM C:\Windows\system32\drivers\ndis.sys 24,576
    NdisCap NDIS Capture LightWeig NDIS Capture LightWeig Kernel Manual Stopped OK FALSE FALSE 0 16,384
    0 7/13/2009 5:08:12 PM C:\Windows\system32\DRIVERS\ndiscap.sys 4,096
    NdisTapi Remote Access NDIS TAP Remote Access NDIS TAP Kernel Manual Running OK TRUE FALSE 8,192 8,192
    0 7/13/2009 5:10:00 PM C:\Windows\system32\DRIVERS\ndistapi.sys 4,096
    Ndisuio NDIS Usermode I/O Prot NDIS Usermode I/O Prot Kernel Manual Running OK TRUE FALSE 12,288 28,672
    0 7/13/2009 5:09:25 PM C:\Windows\system32\DRIVERS\ndisuio.sys 8,192
    NdisWan Remote Access NDIS WAN Remote Access NDIS WAN Kernel Manual Running OK TRUE FALSE 81,920 49,152
    0 7/13/2009 5:10:11 PM C:\Windows\system32\DRIVERS\ndiswan.sys 12,288
    NDProxy NDIS Proxy NDIS Proxy Kernel Manual Running OK TRUE FALSE 28,672 20,480
    0 7/13/2009 5:10:05 PM C:\Windows\system32\drivers\NDProxy.sys 8,192
    NetBIOS NetBIOS Interface NetBIOS Interface File System System Running OK TRUE FALSE 16,384 20,480
    0 7/13/2009 5:09:26 PM C:\Windows\system32\DRIVERS\netbios.sys 4,096
    NetBT NetBT NetBT Kernel System Running OK TRUE FALSE 53,248 172,032
    0 7/13/2009 4:21:28 PM C:\Windows\system32\DRIVERS\netbt.sys 12,288
    nfrd960 nfrd960 nfrd960 Kernel Manual Stopped OK FALSE FALSE 0 36,864
    0 6/6/2006 2:11:48 PM C:\Windows\system32\DRIVERS\nfrd960.sys 4,096
    Npfs Npfs Npfs File System System Running OK TRUE FALSE 28,672 8,192
    0 7/13/2009 4:19:48 PM C:\Windows\system32\drivers\Npfs.sys 8,192
    nsiproxy NSI proxy service driv NSI proxy service driv Kernel System Running OK TRUE FALSE 4,096 20,480
    0 7/13/2009 4:21:02 PM C:\Windows\system32\drivers\nsiproxy.sys 4,096
    Ntfs Ntfs Ntfs File System Manual Running OK TRUE FALSE 1,101,824 282,624
    0 7/13/2009 4:20:47 PM C:\Windows\system32\drivers\Ntfs.sys 28,672
    Null Null Null Kernel System Running OK TRUE FALSE 4,096 4,096
    0 7/13/2009 4:19:37 PM C:\Windows\system32\drivers\Null.sys 4,096
    nvraid nvraid nvraid Kernel Manual Stopped OK FALSE FALSE 8,192 94,208
    0 5/19/2009 11:39:40 PM C:\Windows\system32\DRIVERS\nvraid.sys 8,192
    nvstor nvstor nvstor Kernel Manual Stopped OK FALSE FALSE 0 122,880
    0 5/19/2009 11:45:37 PM C:\Windows\system32\DRIVERS\nvstor.sys 4,096
    nv_agp NVIDIA nForce AGP Bus NVIDIA nForce AGP Bus Kernel Manual Stopped OK FALSE FALSE 32,768 36,864
    0 7/13/2009 4:38:44 PM C:\Windows\system32\DRIVERS\nv_agp.sys 4,096
    ohci1394 1394 OHCI Compliant Ho 1394 OHCI Compliant Ho Kernel Manual Stopped OK FALSE FALSE 3,712 50,688
    0 7/13/2009 5:06:45 PM C:\Windows\system32\DRIVERS\ohci1394.sys 2,688
    Parport Parallel port driver Parallel port driver Kernel Manual Stopped OK FALSE FALSE 4,096 81,920
    0 7/13/2009 5:00:40 PM C:\Windows\system32\DRIVERS\parport.sys 4,096
    partmgr Partition Manager Partition Manager Kernel Boot Running OK TRUE FALSE 28,672 24,576
    0 7/13/2009 4:19:58 PM C:\Windows\system32\drivers\partmgr.sys 8,192
    pci PCI Bus Driver PCI Bus Driver Kernel Boot Running OK TRUE FALSE 94,208 53,248
    0 7/13/2009 4:19:51 PM C:\Windows\system32\DRIVERS\pci.sys 12,288
    pciide pciide pciide Kernel Manual Stopped OK FALSE FALSE 0 4,096
    0 7/13/2009 4:19:49 PM C:\Windows\system32\DRIVERS\pciide.sys 4,096
    pcmcia pcmcia pcmcia Kernel Manual Stopped OK FALSE FALSE 45,056 45,056
    0 7/13/2009 4:31:10 PM C:\Windows\system32\DRIVERS\pcmcia.sys 8,192
    pcw Performance Counters f Performance Counters f Kernel Boot Running OK TRUE FALSE 32,768 4,096
    0 7/13/2009 4:19:27 PM C:\Windows\system32\drivers\pcw.sys 4,096
    PEAUTH PEAUTH PEAUTH Kernel Auto Running OK TRUE FALSE 569,344 32,768
    0 7/13/2009 6:01:19 PM C:\Windows\system32\drivers\peauth.sys 4,096
    PptpMiniport WAN Miniport (PPTP) WAN Miniport (PPTP) Kernel Manual Running OK TRUE FALSE 61,440 32,768
    0 7/13/2009 5:10:18 PM C:\Windows\system32\DRIVERS\raspptp.sys 4,096
    Processor Processor Driver Processor Driver Kernel Manual Stopped OK FALSE FALSE 28,672 12,288
    0 7/13/2009 4:19:25 PM C:\Windows\system32\DRIVERS\processr.sys 4,096
    Psched QoS Packet Scheduler QoS Packet Scheduler Kernel System Running OK TRUE FALSE 24,576 61,440
    0 7/13/2009 5:09:41 PM C:\Windows\system32\DRIVERS\pacer.sys 8,192
    PxHlpa64 PxHlpa64 PxHlpa64 Kernel Boot Running OK TRUE FALSE 0 37,056
    0 3/12/2008 6:58:17 PM C:\Windows\system32\Drivers\PxHlpa64.sys 1,920
    ql2300 ql2300 ql2300 Kernel Manual Stopped OK FALSE FALSE 0 757,760
    0 1/22/2009 3:05:06 PM C:\Windows\system32\DRIVERS\ql2300.sys 4,096
    ql40xx ql40xx ql40xx Kernel Manual Stopped OK FALSE FALSE 0 102,400
    0 5/18/2009 6:18:11 PM C:\Windows\system32\DRIVERS\ql40xx.sys 4,096
    QWAVEdrv QWAVE driver QWAVE driver Kernel Manual Stopped OK FALSE FALSE 8,192 28,672
    0 7/13/2009 5:09:48 PM C:\Windows\system32\drivers\qwavedrv.sys 4,096
    RasAcd Remote Access Auto Con Remote Access Auto Con Kernel Manual Stopped OK FALSE FALSE 4,096 8,192
    0 7/13/2009 5:10:09 PM C:\Windows\system32\DRIVERS\rasacd.sys 4,096
    RasAgileVpn WAN Miniport (IKEv2) WAN Miniport (IKEv2) Kernel Manual Running OK TRUE FALSE 32,768 20,480
    0 7/13/2009 5:10:24 PM C:\Windows\system32\DRIVERS\AgileVpn.sys 4,096
    Rasl2tp WAN Miniport (L2TP) WAN Miniport (L2TP) Kernel Manual Running OK TRUE FALSE 81,920 24,576
    0 7/13/2009 5:10:11 PM C:\Windows\system32\DRIVERS\rasl2tp.sys 4,096
    RasPppoe Remote Access PPPOE Dr Remote Access PPPOE Dr Kernel Manual Running OK TRUE FALSE 49,152 28,672
    0 7/13/2009 5:10:17 PM C:\Windows\system32\DRIVERS\raspppoe.sys 4,096
    RasSstp WAN Miniport (SSTP) WAN Miniport (SSTP) Kernel Manual Running OK TRUE FALSE 45,056 32,768
    0 7/13/2009 5:10:25 PM C:\Windows\system32\DRIVERS\rassstp.sys 4,096
    rcmirror rcmirror rcmirror Kernel Manual Running OK TRUE FALSE 0 4,096
    0 1/18/2010 12:40:25 AM C:\Windows\system32\DRIVERS\rcmirror.sys 4,096
    rdbss Redirected Buffering S Redirected Buffering S File System System Running OK TRUE FALSE 167,936 94,208
    0 7/13/2009 4:24:09 PM C:\Windows\system32\DRIVERS\rdbss.sys 12,288
    rdpbus Remote Desktop Device Remote Desktop Device Kernel Manual Stopped OK FALSE FALSE 8,192 8,192
    0 7/13/2009 5:17:46 PM C:\Windows\system32\DRIVERS\rdpbus.sys 4,096
    RDPCDD RDPCDD RDPCDD Kernel System Running OK TRUE FALSE 8,192 4,096
    0 7/13/2009 5:16:34 PM C:\Windows\system32\DRIVERS\RDPCDD.sys 4,096
    RDPENCDD RDP Encoder Mirror Dri RDP Encoder Mirror Dri Kernel System Running OK TRUE FALSE 8,192 4,096
    0 7/13/2009 5:16:34 PM C:\Windows\system32\drivers\rdpencdd.sys 4,096
    RDPREFMP Reflector Display Driv Reflector Display Driv Kernel System Running OK TRUE FALSE 8,192 4,096
    0 7/13/2009 5:16:35 PM C:\Windows\system32\drivers\rdprefmp.sys 4,096
    RDPWD RDP Winstation Driver RDP Winstation Driver Kernel Manual Stopped OK FALSE FALSE 12,288 172,032
    0 7/13/2009 5:16:47 PM C:\Windows\system32\drivers\RDPWD.sys 4,096
    rdyboost ReadyBoost ReadyBoost Kernel Boot Running OK TRUE FALSE 36,864 131,072
    0 7/13/2009 4:34:34 PM C:\Windows\system32\drivers\rdyboost.sys 8,192
    RTL8167 Realtek 8167 NT Driver Realtek 8167 NT Driver Kernel Manual Running OK TRUE FALSE 0 217,088
    0 7/12/2009 11:31:43 PM C:\Windows\system32\DRIVERS\Rt64win7.sys 4,096
    sbp2port sbp2port sbp2port Kernel Manual Stopped OK FALSE FALSE 16,384 73,728
    0 7/13/2009 4:19:53 PM C:\Windows\system32\DRIVERS\sbp2port.sys 4,096
    scfilter Smart card PnP Class F Smart card PnP Class F Kernel Manual Stopped OK FALSE FALSE 8,192 16,384
    0 7/13/2009 4:50:17 PM C:\Windows\system32\DRIVERS\scfilter.sys 4,096
    secdrv Security Driver Security Driver Kernel Auto Running OK TRUE FALSE 8,192 8,192
    0 9/13/2006 6:18:38 AM C:\Windows\system32\drivers\secdrv.sys 4,096
    Serenum Serenum Filter Driver Serenum Filter Driver Kernel Manual Stopped OK FALSE FALSE 16,384 8,192
    0 7/13/2009 5:00:33 PM C:\Windows\system32\DRIVERS\serenum.sys 4,096
    Serial Serial Serial Kernel Manual Stopped OK FALSE FALSE 53,248 28,672
    0 7/13/2009 5:00:40 PM C:\Windows\system32\DRIVERS\serial.sys 4,096
    sermouse Serial Mouse Driver Serial Mouse Driver Kernel Manual Stopped OK FALSE FALSE 12,288 8,192
    0 7/13/2009 5:00:20 PM C:\Windows\system32\DRIVERS\sermouse.sys 4,096
    sffdisk SFF Storage Class Driv SFF Storage Class Driv Kernel Manual Stopped OK FALSE FALSE 4,096 8,192
    0 7/13/2009 5:01:01 PM C:\Windows\system32\DRIVERS\sffdisk.sys 4,096
    sffp_mmc SFF Storage Protocol D SFF Storage Protocol D Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 5:01:03 PM C:\Windows\system32\DRIVERS\sffp_mmc.sys 4,096
    sffp_sd SFF Storage Protocol D SFF Storage Protocol D Kernel Manual Stopped OK FALSE FALSE 4,096 8,192
    0 7/13/2009 5:01:01 PM C:\Windows\system32\DRIVERS\sffp_sd.sys 4,096
    sfloppy High-Capacity Floppy D High-Capacity Floppy D Kernel Manual Stopped OK FALSE FALSE 8,192 4,096
    0 7/13/2009 5:01:02 PM C:\Windows\system32\DRIVERS\sfloppy.sys 4,096
    SiSRaid2 SiSRaid2 SiSRaid2 Kernel Manual Stopped OK FALSE FALSE 0 32,768
    0 9/24/2008 11:28:20 AM C:\Windows\system32\DRIVERS\SiSRaid2.sys 4,096
    SiSRaid4 SiSRaid4 SiSRaid4 Kernel Manual Stopped OK FALSE FALSE 0 69,632
    0 10/1/2008 2:56:04 PM C:\Windows\system32\DRIVERS\sisraid4.sys 4,096
    Smb Message-oriented TCP/I Message-oriented TCP/I Kernel Manual Stopped OK FALSE FALSE 16,384 57,344
    0 7/13/2009 5:09:09 PM C:\Windows\system32\DRIVERS\smb.sys 8,192
    spldr Security Processor Loa Security Processor Loa Kernel Boot Running OK TRUE FALSE 4,096 4,096
    0 5/11/2009 9:56:27 AM C:\Windows\system32\drivers\spldr.sys 4,096
    SRTSP Symantec Real Time Sto Symantec Real Time Sto File System System Running OK TRUE FALSE 356,352 61,440
    0 2/24/2010 3:59:29 PM C:\Windows\system32\Drivers\NISx64\1108000.005\S 16,384
    SRTSPX Symantec Real Time Sto Symantec Real Time Sto Kernel System Running OK TRUE FALSE 12,288 8,192
    0 2/24/2010 3:59:48 PM C:\Windows\system32\drivers\NISx64\1108000.005\S 4,096
    srv Server SMB 1.xxx Drive Server SMB 1.xxx Drive File System Manual Running OK TRUE FALSE 323,584 81,920
    0 12/8/2009 12:32:55 AM C:\Windows\system32\DRIVERS\srv.sys 12,288
    srv2 Server SMB 2.xxx Drive Server SMB 2.xxx Drive File System Manual Running OK TRUE FALSE 155,648 106,496
    0 7/13/2009 4:25:02 PM C:\Windows\system32\DRIVERS\srv2.sys 12,288
    srvnet srvnet srvnet File System Manual Running OK TRUE FALSE 28,672 94,208
    0 12/8/2009 12:32:26 AM C:\Windows\system32\DRIVERS\srvnet.sys 8,192
    stexstor stexstor stexstor Kernel Manual Stopped OK FALSE FALSE 0 12,288
    0 2/17/2009 3:03:36 PM C:\Windows\system32\DRIVERS\stexstor.sys 4,096
    swenum Software Bus Driver Software Bus Driver Kernel Manual Running OK TRUE FALSE 768 512
    0 7/13/2009 5:00:18 PM C:\Windows\system32\DRIVERS\swenum.sys 896
    SymDS Symantec Data Store Symantec Data Store Kernel Boot Running OK TRUE FALSE 53,248 319,488
    0 8/17/2009 4:35:30 PM C:\Windows\system32\drivers\NISx64\1108000.005\S 8,192
    SymEFA Symantec Extended File Symantec Extended File File System Boot Running OK TRUE FALSE 151,552 28,672
    0 4/21/2010 2:47:39 PM C:\Windows\system32\drivers\NISx64\1108000.005\S 12,288
    SymEvent SymEvent SymEvent Kernel Manual Running OK TRUE FALSE 0 126,976
    0 8/13/2009 3:28:21 PM \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SY 4,096
    SymIM Symantec Network Secur Symantec Network Secur Kernel System Running OK TRUE FALSE 4,096 32,768
    0 4/30/2010 7:12:21 PM C:\Windows\system32\DRIVERS\SymIMv.sys 8,192
    SymIRON Symantec Iron Driver Symantec Iron Driver Kernel System Running OK TRUE FALSE 8,192 106,496
    0 4/27/2010 5:48:23 PM C:\Windows\system32\drivers\NISx64\1108000.005\I 4,096
    SYMTDIv Symantec Vista Network Symantec Vista Network Kernel System Running OK TRUE FALSE 24,576 331,776
    0 5/3/2010 9:38:27 PM C:\Windows\system32\Drivers\NISx64\1108000.005\S 12,288
    Tcpip TCP/IP Protocol Driver TCP/IP Protocol Driver Kernel Boot Running OK TRUE FALSE 143,360 1,302,52
    8 0 7/13/2009 4:25:34 PM C:\Windows\system32\drivers\tcpip.sys 24,576
    TCPIP6 Microsoft IPv6 Protoco Microsoft IPv6 Protoco Kernel Manual Stopped OK FALSE FALSE 143,360 1,302,52
    8 0 7/13/2009 4:25:34 PM C:\Windows\system32\DRIVERS\tcpip.sys 24,576
    tcpipreg TCP/IP Registry Compat TCP/IP Registry Compat Kernel Auto Running OK TRUE FALSE 4,096 28,672
    0 7/13/2009 5:09:49 PM C:\Windows\system32\drivers\tcpipreg.sys 4,096
    TDPIPE TDPIPE TDPIPE Kernel Manual Stopped OK FALSE FALSE 0 12,288
    0 7/13/2009 5:16:32 PM C:\Windows\system32\drivers\tdpipe.sys 4,096
    TDTCP TDTCP TDTCP Kernel Manual Stopped OK FALSE FALSE 0 16,384
    0 7/13/2009 5:16:32 PM C:\Windows\system32\drivers\tdtcp.sys 4,096
    tdx NetIO Legacy TDI Suppo NetIO Legacy TDI Suppo Kernel System Running OK TRUE FALSE 4,096 86,016
    0 7/13/2009 4:21:15 PM C:\Windows\system32\DRIVERS\tdx.sys 4,096
    TermDD Terminal Device Driver Terminal Device Driver Kernel System Running OK TRUE FALSE 8,192 36,864
    0 7/13/2009 5:16:36 PM C:\Windows\system32\DRIVERS\termdd.sys 8,192
    tssecsrv Remote Desktop Service Remote Desktop Service Kernel Manual Stopped OK FALSE FALSE 12,288 20,480
    0 7/13/2009 5:16:41 PM C:\Windows\system32\DRIVERS\tssecsrv.sys 4,096
    tunnel Microsoft Tunnel Minip Microsoft Tunnel Minip Kernel Manual Running OK TRUE FALSE 4,096 77,824
    0 7/13/2009 5:09:37 PM C:\Windows\system32\DRIVERS\tunnel.sys 8,192
    uagp35 Microsoft AGPv3.5 Filt Microsoft AGPv3.5 Filt Kernel Manual Stopped OK FALSE FALSE 32,768 16,384
    0 7/13/2009 4:38:43 PM C:\Windows\system32\DRIVERS\uagp35.sys 4,096
    udfs udfs udfs File System Disabled Stopped OK FALSE FALSE 180,224 110,592
    0 7/13/2009 4:23:37 PM C:\Windows\system32\DRIVERS\udfs.sys 12,288
    uliagpkx Uli AGP Bus Filter Uli AGP Bus Filter Kernel Manual Stopped OK FALSE FALSE 32,768 20,480
    0 7/13/2009 4:38:48 PM C:\Windows\system32\DRIVERS\uliagpkx.sys 4,096
    umbus UMBus Enumerator Drive UMBus Enumerator Drive Kernel Manual Running OK TRUE FALSE 32,768 8,192
    0 7/13/2009 5:06:56 PM C:\Windows\system32\DRIVERS\umbus.sys 4,096
    UmPass Microsoft UMPass Drive Microsoft UMPass Drive Kernel Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 5:06:52 PM C:\Windows\system32\DRIVERS\umpass.sys 4,096
    USBAAPL64 Apple Mobile USB Drive Apple Mobile USB Drive Kernel Manual Stopped OK FALSE FALSE 0 40,960
    0 3/31/2010 8:20:15 PM C:\Windows\system32\Drivers\usbaapl64.sys 4,096
    usbccgp Microsoft USB Generic Microsoft USB Generic Kernel Manual Running OK TRUE FALSE 20,480 69,632
    0 7/13/2009 5:06:45 PM C:\Windows\system32\DRIVERS\usbccgp.sys 4,096
    usbcir eHome Infrared Receive eHome Infrared Receive Kernel Manual Stopped OK FALSE FALSE 20,480 73,728
    0 7/13/2009 5:06:36 PM C:\Windows\system32\DRIVERS\usbcir.sys 4,096
    usbehci Microsoft USB 2.0 Enha Microsoft USB 2.0 Enha Kernel Manual Running OK TRUE FALSE 0 45,056
    0 7/13/2009 5:06:30 PM C:\Windows\system32\DRIVERS\usbehci.sys 4,096
    usbfilter AMD USB Filter Driver AMD USB Filter Driver Kernel Manual Running OK TRUE FALSE 4,096 16,384
    0 4/3/2009 4:39:51 AM C:\Windows\system32\DRIVERS\usbfilter.sys 4,096
    usbhub Microsoft USB Standard Microsoft USB Standard Kernel Manual Running OK TRUE FALSE 4,096 253,952
    0 7/13/2009 5:07:09 PM C:\Windows\system32\DRIVERS\usbhub.sys 4,096
    usbohci Microsoft USB Open Hos Microsoft USB Open Hos Kernel Manual Running OK TRUE FALSE 0 20,480
    0 7/13/2009 5:06:30 PM C:\Windows\system32\DRIVERS\usbohci.sys 4,096
    usbprint Microsoft USB PRINTER Microsoft USB PRINTER Kernel Manual Stopped OK FALSE FALSE 4,096 20,480
    0 7/13/2009 5:38:18 PM C:\Windows\system32\DRIVERS\usbprint.sys 4,096
    USBSTOR USB Mass Storage Drive USB Mass Storage Drive Kernel Manual Running OK TRUE FALSE 45,056 36,864
    0 7/13/2009 5:06:34 PM C:\Windows\system32\DRIVERS\USBSTOR.SYS 4,096
    usbuhci Microsoft USB Universa Microsoft USB Universa Kernel Manual Stopped OK FALSE FALSE 0 28,672
    0 7/13/2009 5:06:27 PM C:\Windows\system32\DRIVERS\usbuhci.sys 4,096
    vdrvroot Microsoft Virtual Driv Microsoft Virtual Driv Kernel Boot Running OK TRUE FALSE 8,192 8,192
    0 7/13/2009 5:01:31 PM C:\Windows\system32\DRIVERS\vdrvroot.sys 4,096
    vga vga vga Kernel Manual Stopped OK FALSE FALSE 24,576 4,096
    0 7/13/2009 4:38:47 PM C:\Windows\system32\DRIVERS\vgapnp.sys 4,096
    VgaSave VgaSave VgaSave Kernel System Running OK TRUE FALSE 24,576 4,096
    0 7/13/2009 4:38:47 PM C:\Windows\system32\drivers\vga.sys 4,096
    vhdmp vhdmp vhdmp Kernel Manual Stopped OK FALSE FALSE 65,536 106,496
    0 7/13/2009 5:01:36 PM C:\Windows\system32\DRIVERS\vhdmp.sys 8,192
    viaide viaide viaide Kernel Manual Stopped OK FALSE FALSE 0 8,192
    0 7/13/2009 4:19:50 PM C:\Windows\system32\DRIVERS\viaide.sys 4,096
    volmgr Volume Manager Driver Volume Manager Driver Kernel Boot Running OK TRUE FALSE 32,768 20,480
    0 7/13/2009 4:19:57 PM C:\Windows\system32\DRIVERS\volmgr.sys 8,192
    volmgrx Dynamic Volume Manager Dynamic Volume Manager Kernel Boot Running OK TRUE FALSE 221,184 102,400
    0 7/13/2009 4:20:33 PM C:\Windows\system32\drivers\volmgrx.sys 8,192
    volsnap Storage volumes Storage volumes Kernel Boot Running OK TRUE FALSE 196,608 36,864
    0 7/13/2009 4:20:08 PM C:\Windows\system32\DRIVERS\volsnap.sys 12,288
    vsmraid vsmraid vsmraid Kernel Manual Stopped OK FALSE FALSE 0 139,264
    0 1/30/2009 5:18:57 PM C:\Windows\system32\DRIVERS\vsmraid.sys 4,096
    vwifibus Virtual WiFi Bus Drive Virtual WiFi Bus Drive Kernel Manual Running OK TRUE FALSE 8,192 12,288
    0 7/13/2009 5:07:21 PM C:\Windows\system32\DRIVERS\vwifibus.sys 4,096
    vwififlt Virtual WiFi Filter Dr Virtual WiFi Filter Dr Kernel System Running OK TRUE FALSE 4,096 45,056
    0 7/13/2009 5:07:22 PM C:\Windows\system32\DRIVERS\vwififlt.sys 8,192
    vwifimp Microsoft Virtual WiFi Microsoft Virtual WiFi Kernel Manual Running OK TRUE FALSE 4,096 8,192
    0 7/13/2009 5:07:28 PM C:\Windows\system32\DRIVERS\vwifimp.sys 4,096
    WacomPen Wacom Serial Pen HID D Wacom Serial Pen HID D Kernel Manual Stopped OK FALSE FALSE 9,856 8,448
    0 7/13/2009 5:02:07 PM C:\Windows\system32\DRIVERS\wacompen.sys 2,176
    WANARP Remote Access IP ARP D Remote Access IP ARP D Kernel Manual Stopped OK FALSE FALSE 49,152 16,384
    0 7/13/2009 5:10:21 PM C:\Windows\system32\DRIVERS\wanarp.sys 8,192
    Wanarpv6 Remote Access IPv6 ARP Remote Access IPv6 ARP Kernel Disabled Stopped OK FALSE FALSE 49,152 16,384
    0 7/13/2009 5:10:21 PM C:\Windows\system32\DRIVERS\wanarp.sys 8,192
    Wd Wd Wd Kernel Manual Stopped OK FALSE FALSE 0 8,192
    0 7/13/2009 4:19:55 PM C:\Windows\system32\DRIVERS\wd.sys 4,096
    Wdf01000 Kernel Mode Driver Fra Kernel Mode Driver Fra Kernel Boot Running OK TRUE FALSE 28,672 507,904
    0 7/13/2009 4:22:07 PM C:\Windows\system32\drivers\Wdf01000.sys 8,192
    WfpLwf WFP Lightweight Filter WFP Lightweight Filter Kernel System Running OK TRUE FALSE 0 8,192
    0 7/13/2009 5:09:26 PM C:\Windows\system32\DRIVERS\wfplwf.sys 4,096
    WIMMount WIMMount WIMMount File System Manual Stopped OK FALSE FALSE 4,096 4,096
    0 7/13/2009 4:29:31 PM C:\Windows\system32\drivers\wimmount.sys 4,096
    WmiAcpi Microsoft Windows Mana Microsoft Windows Mana Kernel Manual Stopped OK FALSE FALSE 8,192 4,096
    0 7/13/2009 4:31:02 PM C:\Windows\system32\DRIVERS\wmiacpi.sys 4,096
    ws2ifsl Winsock IFS Driver Winsock IFS Driver Kernel Disabled Stopped OK FALSE FALSE 12,288 4,096
    0 7/13/2009 5:10:33 PM C:\Windows\system32\drivers\ws2ifsl.sys 4,096
    WSDPrintDevi WSD Print Support via WSD Print Support via Kernel Manual Stopped OK FALSE FALSE 8,192 8,192
    0 7/13/2009 5:39:20 PM C:\Windows\system32\DRIVERS\WSDPrint.sys 4,096
    WudfPf User Mode Driver Frame User Mode Driver Frame Kernel Manual Running OK TRUE FALSE 4,096 69,632
    0 7/13/2009 5:05:37 PM C:\Windows\system32\drivers\WudfPf.sys 8,192
    WUDFRd WUDFRd WUDFRd Kernel Manual Running OK TRUE FALSE 8,192 143,360
    0 7/13/2009 5:06:06 PM C:\Windows\system32\DRIVERS\WUDFRd.sys 8,192
    ________________________________________________________________
    Then in my advanced system information it says this:

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name MARTIN
    System Manufacturer HP-Pavilion
    System Model NY553AA-ABA e9220y
    System Type x64-based PC
    Processor AMD Phenom(tm) II X4 910 Processor, 2600 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 5.02, 8/31/2009
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name MARTIN\Martin
    Time Zone Pacific Daylight Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.99 GB
    Available Physical Memory 5.25 GB
    Total Virtual Memory 16.0 GB
    Available Virtual Memory 13.3 GB
    Page File Space 7.99 GB
    Page File C:\pagefile.sys

    Why does it say other OS Version - Not Available????

    Thanks a million for the help!!!

    See attached!
     
    Last edited by a moderator: Nov 7, 2010
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Every Windows PC has literally 300 to 500 drivers ( .sys or .drv type ) files. Just because your PC will not shutdown, it does not mean it is due to malware. However just listing some of your driver files here is not going to help us determine if you are having malware problems. If you wish to know the answer to this then work thru the below cleaning process and attach the requested logs.

    Your inline email addresses were deleted for your security. Posting email address in a public forum is one of the fastest/easiest ways to get yourself added to hundreds of spambot lists.


    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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