Help - Malware on my laptop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by specwarop, Feb 11, 2009.

  1. specwarop

    specwarop Private E-2

    Well when i went to install a downloaded program, my new laptop seemed to have been loaded with malware at the same time. During the installation, a thing called fresh play come up wanting me to install it - naturally i didn't.

    Since then, a few things have happened:
    - Folder Options was hidden from me
    - A balloon with 'Security Center' kept coming up in the taskbar, obviously not of Microsoft origins...
    - IE was hijacked.
    - etc.

    Ive done everything as asked in the readme, except combofix which for some reason wont run on my Vista64.
    It seems to have cleared the bad stuff away but a few of the symptoms still exist. And im thinking that as soon as a reboot into normal mode, the malware will just load up again.
    Attached are the logs for the scans I have run. All the logs have been put into one zip file, and just need extracting.

    What should I do know? Any help appreciated!

    Regards,

    Matthew
     

    Attached Files:

    • log.zip
      File size:
      36.7 KB
      Views:
      3
  2. specwarop

    specwarop Private E-2

    In addition, none of the pictures come up in Windows Help, for some reason.
    If that helps at all...
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You did not attach the log from ComboFix. Did you run it? We need this log!

    What program???

    Your MGtools log is very incomplete. Did you follow the instructions for using it properly with Vista? You must follow those instructions exactly!!! Did you let it finish running? Please download the current MGtools.exe to the root folder of your C drive and then follow the instruction in this next link for running it: Using MGtools

    Attach the new MGlogs.zip file when finished.
     
  4. specwarop

    specwarop Private E-2

    Well Combofix came up with an error saying it doesnt work on Vista64, so i could not use it unfortunately...
    And yeh, i ran MGTools as per the readme page. I will run it again to see if it does anything differently.
    Regards
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay I did not know you had x64 because you did not mention it. If MGtools had run, we would have seen you have x64. You need to make sure you follow the instructions for Vista properly to get MGtools to run.
     

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