Malware cleaning performed, still have Trojan-Spy.HTML.Fraud.gen

Welcome to Major Geeks!

Malware detected in email databases has to be cleaned up by you. You have a few choices:

1. delete the whole file which is not an option you normally want to use
2. load the email folder that contains the infection and delete ALL unnecessary emails (hoping to remove the problem email) and then use the Mailbox Cleanup option to delete all old emails. Then compact the Outlook database to permanently remove data. See http://support.microsoft.com/kb/196990 If you do not cleanup and compact the databases, the deleted emails may still be leaving hidden information in the database that you just cannot see but a scanner may still pickup on it.
3. create a new folder and move only emails you really need into the new folder and then delete the infected folder.

 

That file is a sign of a possible rootkit infection.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

 

What are all the below files for?

Code:

2007-10-27 21:44 32,768 ----a-w C:\Documents and Settings\amory\WebVpnRegKey6-emr-onsmri-com.dll
2007-09-19 00:26 49,152 -c--a-w C:\Documents and Settings\amory\SRProxy.dll
2007-08-27 13:49 49,152 -c--a-w C:\Documents and Settings\Annette1\SRProxy.dll
2007-05-16 23:06 32,768 -c--a-w C:\Documents and Settings\amory\WebVpnRegKey6-209-51-234-117.dll
2007-02-11 22:32 2,767,756 -c--a-w C:\Documents and Settings\amory\neoteris_read_6183504.reg
2007-01-15 04:03 2,767,756 -c--a-w C:\Documents and Settings\amory\neoteris_read_20237898.reg
2007-01-02 12:02 2,766,758 -c--a-w C:\Documents and Settings\amory\neoteris_read_31952022.reg
2006-12-21 13:17 2,766,710 -c--a-w C:\Documents and Settings\amory\neoteris_read_24257622.reg
2006-12-21 12:29 2,766,710 -c--a-w C:\Documents and Settings\amory\neoteris_read_8012937.reg
2006-12-21 02:42 2,766,710 -c--a-w C:\Documents and Settings\amory\neoteris_read_13948523.reg
2006-11-30 01:16 2,762,980 -c--a-w C:\Documents and Settings\amory\neoteris_read_810652.reg
2006-10-30 03:31 2,758,972 -c--a-w C:\Documents and Settings\amory\neoteris_read_31556811.reg
2006-10-09 10:55 2,753,502 -c--a-w C:\Documents and Settings\amory\neoteris_read_30008954.reg
2006-09-06 22:41 2,748,140 -c--a-w C:\Documents and Settings\amory\neoteris_read_21573890.reg
2006-08-26 18:04 2,712,466 -c--a-w C:\Documents and Settings\amory\neoteris_read_13359324.reg
2006-07-28 21:31 2,712,312 -c--a-w C:\Documents and Settings\amory\neoteris_read_8310136.reg
2006-07-10 01:30 2,712,312 -c--a-w C:\Documents and Settings\amory\neoteris_read_7802158.reg
2006-07-08 13:34 2,712,320 -c--a-w C:\Documents and Settings\amory\neoteris_read_13372929.reg
2006-07-07 10:47 2,712,320 -c--a-w C:\Documents and Settings\amory\neoteris_read_26178438.reg
2006-07-04 11:32 2,712,312 -c--a-w C:\Documents and Settings\amory\neoteris_read_32110028.reg
2006-06-18 14:13 2,680,542 -c--a-w C:\Documents and Settings\amory\neoteris_read_31116492.reg
2006-06-18 09:55 2,680,542 -c--a-w C:\Documents and Settings\amory\neoteris_read_18500564.reg
2006-06-13 09:58 2,680,542 -c--a-w C:\Documents and Settings\amory\neoteris_read_15427560.reg
2006-05-29 19:32 2,681,544 -c--a-w C:\Documents and Settings\amory\neoteris_read_14197152.reg
2006-05-26 11:12 2,681,544 -c--a-w C:\Documents and Settings\amory\neoteris_read_24968504.reg
2006-05-22 02:02 2,681,544 -c--a-w C:\Documents and Settings\amory\neoteris_read_2003979.reg

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: PowerReg Scheduler.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.6.0_01) -
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) -
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O20 - AppInit_DLLs: adubes.dll

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Now we need to use ComboFix.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Many of the lines I asked you to fix with HijackThis are still in your log. This is probably because you did not disable Spybot's Teatimer as was requested in the READ & RUN ME. See: How to disable Spybot's TeaTimer You need to do this, reboot and then try the analyse.exe fixes again and then attach a new MGlogs.zip file after running GetLogs.bat again.

 

It does not appear to be related to anything that was fixed/removed during the cleaning process. I'm not sure if the malware itself did anything to it. You may need to work this in the Software Forum. I'm assuming you are referring to Windows Remote Desktop and not some third party software. Make sure you check under My Computer, Properties, Remote to make sure you have allowed Remote Desktop. Coomputers that are not on a domain (which is a normal setup for home networks) need a tweak in the registry to allow remote desktop to work. See the below:

http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!