Malware on Desktop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Irkd, Aug 18, 2014.

  1. Irkd

    Irkd Private E-2

    My desktop has been running incredibly slowly with constant disk accessing and IAStorDataSvc running non-stop. I ran all the READ & RUN ME FIRST protocols and there are multiple problems shown. I would be grateful if you guys could diagnose my attached logs.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are not having malware problems. Your logs are clean.

    This is a Windows 8.1 + Intel Rapid Storage Technology issue. See the below.

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/windows-81-pro-high-cpu-usage-from-intel-process/9d89b9db-498f-4eec-9381-88a6937bd1b6

    https://communities.intel.com/thread/45938

    I suggest that you post in the Software Forum for any help you require with this. Also complete the below cleanup.


    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
  3. Irkd

    Irkd Private E-2

    Thank you for the guidance for review of logs. Will follow up in software support forum. Thank you again.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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