Generic Artemis ran hijack ?HLP PLEASE

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tajicat, Dec 18, 2008.

  1. tajicat

    tajicat Private E-2

    Hi , I am stumped ran mcafee virus an apparently have generic artemis

    this is what mcafee said on report cannot fix
    app.data/mozilla/firefox/profiles/abhi1338.default/cache 151302c901cd01
    have not a clue what any of this means..never had a virus sounds
    sorta like firefox>

    Please help if you can seems my computer is running very slow
    and i hope i don't have to reinstall everything i will have a breakdown! ha
    thanks in advance if you all can help me
    I am really not very good with this stuff ...
    so be kind....thanks much Sherry


    i AM CURIOUS What are we paying Mcafee for I clean my computer
    constantly....Weird thought that is what they are suppose to do
    can't spend 50.00 to get this fixed things are bad enough now!

    ran hijack also
    • Edit by bjgarrick: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Dec 20, 2008
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    [​IMG]Welcome! to MajorGeeks.com![​IMG]

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. tajicat

    tajicat Private E-2

    Thanks...did all that
    finally found the path went directly to firefox application then found it in my profile 2 different times after I removed it! I am really always cleaning
    running virus and still i get these pests.....sucks really!
    ;)

    Sherry

    so far so good! if i get It get's back in that is the end of firefox.no\matter
    how much I like it..
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I would recommend attaching the requested logs from the READ ME. If you have completed all of the steps as you say then attach the logs so we can confirm you're clean.
     

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