Problems installing and running SpywareBlaster

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pkingsbu, Apr 8, 2005.

  1. pkingsbu

    pkingsbu Private E-2

    I'm following the advice given in "READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal". I downloaded spywareblastersetup33.exe, exec-ed it to install, but when I attempt to run the application, I get a Windows error: "Error: This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it." I re-downloaded and re-installed three or four times, all with the same result.

    FWIW, I had the identical problem with a program called "SpyWare Doctor", before finding your forum. The other programs listed above SpyWareBlaster in your article all installed and run cleanly.

    I'm working on a 7- or 8-year old machine running Windows 98.

    I appreciate any advice. Thanks.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you already have the previous version installed? If so, uninstall it.

    Now boot to safe mode, and try installing the new version while in safe mode.

    What happens?
     
  3. lainey321

    lainey321 Private E-2

    Hi I just downloaded SpywareBlaster and during the install I get this message
    C:\WINDOWS\system32\MSINET.OCX
    An error occurred while trying to replace the existing file:
    DeleteFile failed; 5
    Access is denied
    Click retry to try again, ignore to skip this file(not recommented) or abort to cancel installation.

    clicked retry and does the same thing. any help will be appreciated :eek:
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    See this: http://www.javacoolsoftware.info/kb/idx/0/049/article/
     
  5. pkingsbu

    pkingsbu Private E-2

    chaslang: Thanks for your reply.

    I uninstalled SpywareBlaster, rebooted to safe mode, reinstalled, but unfortunately with the same result. Still can't run SpywareBlaster.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you try ending all other programs first as suggested in that link?
     

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