Downloader.agent & other problems - help!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jase97, Jul 13, 2004.

  1. Jase97

    Jase97 Private E-2

    Hi all,
    I know i might be yelled at for posting this since it's probably been answered, or has tried to be answered, at some point, but i figured i would post a fresh log here after posting at computing.net. ive tried looking up the answer on google and no one seems to know how to deal with it, i know a forum site has been posted to tell u how to try and deal with it but im afraid to mess anything up, so i figure its better to be safe than sorry since every problem and system is different and all. So heres the deal, homepage is hijacked to res://ppzxh.dll/index.html#96676, everytime i use google search an alternative search results page pops up, many many popups (only the best, etc), adaware pulls up the same results everytime (coolwebsearch files, etc, could not remove c:\windowssystem32\iedm.dll) avg is almost CONSTANTLY popping up the resident shield popup boxes saying that avg has detected a virus in system32, etc, and its even to the point now that the "welcome" screen when i boot my computer up hits a blue screen saying that my comp has been shut down to prevent damage - physical dump of memory, etc, so it takes a couple times to boot my comp up when it lets me, ive ran avg and since theyre .exe files they just keep coming back over and over, most of them in system32, avg will not run in safe mode, i dont know if i should do a system restore to a week ago to see if that will fix the problem, mainly bc ive never done that before and i wouldnt even know how, i have spybot, adaware, avg, hijack this, cwshredder, even trojan hunter, im not as computer literate as people in here so please, if someone can help me, tell me exactly how to do it like im a 6yr old instead of telling me i should change the reg key files to something so it masks the virus before running hijack this at the same time im standing on my head, i would greatly appreciate ANY help you can give me, and im sorry if you guys have seen this problem before, thanks for having the patience to deal with it again!
     

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