PLease help-Still having malware issues

Welcome to Major Geeks!

Yes you need to attach logs from the below that were requested.

• Malwarebytes ( you attach the same log twice from SUPERAntiSpyware that you renamed )
• ComboFix
• RootRepeal
• MGtools

Also you should not be rescanning with anything as stated in the READ & RUN ME. You should only be doing what we request and nothing else once you start this process.

 

Based on your logs, it does not appear that your problems are due to any remaining malware and the cleaning procedure only removed a couple of remnants. You should however delete the below folder:

C:\Users\User\AppData\Local\lacfkgdbh

You may want to try using System Restore to go back to a restore point from before your problem started.

 

You're welcome.

Potentially or perhaps a repair will work. You will have to post in the Software Forum about this.

Based on the logs you attached here, it does not appear to be malware related but I don't know if you had removed or fixed anything else with any other tools before coming here.

Yes there is always a chance that some software that loads in normal boot mode but not in safe mode is the problem. This is also something you can try to debug in the Software Forum and it is where the MSconfig progam comes in handy to debug issues like this by enabling/disabling various startups/service/drivers...etc until you hopefully find the issue.

 

You're welcome.


Since you are not having malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!