malware virus in additonal user acccount

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by 1995lammy, Jan 24, 2011.

  1. 1995lammy

    1995lammy Private E-2

    Hi, My son and I share the same laptop, I am the adminsitrator, he has his own user account, he has a virus that is preventing use at all, cannot access files or internet, various alerts coming up, all points to malware. I ran a virus scan from my log in but this has not helped, any suggestions? If i download malware removal, will it remove from his account?
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Complete as much of this as you can on his user account. READ & RUN ME FIRST. Malware Removal Guide If necessary transfer tools needed from your account > onto flash drive > then onto your sons account and then run them.
     

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