Computer turns off by itself!

My computer is perfectly fine. It has no viruses or any malware. My computer runs in normal mode just fine. It never turns off. But when I go to safe mode, it turns off by itself after a few minutes. I tried to use my windows xp cd to repair this, but my computer also turns off by itself when I try to repair this. I can't do anything but go to normal mode. Please help me

 

i think u have to clean and reinstall ur processor fan.

 

Can elaborate on that? What's the underlying reason for your recommendation? Do you think his CPU is running too hot? Why do you think that?

 

hey don't get angry


this advice will not harm anyone

well ....if the matter of logic i out here is

if this problem relates with smps computer should restart not turn off

normally overheated processor ( heated because of dust or non regular coolant paste )
give this kind of issue

 

What part of my previous post conveyed anger? I see none at all there? I merely asked you to explain *why* you suggested "clean and reinstall ur processor fan." And, I guess you've done that now, if I understand your last post.

 

it seems u r agree with my logic ??

 

I don't agree. My reasoning, if the computer has a heat problem, it would turn off in both normal and safe mode; probably normal mode sooner than safe mode for the turning off because normal mode loads all the drivers.
But the original poster said that the computer does not turn off in normal mode only in safe mode. That means something other than heat is causing the shut off.

 

yeps. I can leave my laptop in normal mode for a really long time and it doesn't turn off. But yea safe mode always turns off...

 

use "hijack this" and diagnose his log

or

download kaspersky removal tool

 

don't worry , i will deeply read log first then i tell u what to do ?

 

Are you using a dell XPS? I would try searching the Dell support forums to see if any body has had any problems like this.

 

My laptop is a Dell Inspiron 1501.

 

Go to dell.com look up in there tech support forums for your computer type and with your problem is listed, it might have also been happening to other people as well which means dell most likely they know how to fix it.