Can't install XP SP3 upgrade utility

Discussion in 'Software' started by pvtford, May 6, 2012.

  1. pvtford

    pvtford Private E-2

    The patient is a used HP Pavilion a1540n, minus HDD. Original equipment is a 250-GB SATA with XP Media Center. I slapped about an 80-GB IDE in it and installed XP Home SP2, then downloaded drivers etc. from HP.

    Driver installation has gone well, including chipset, graphics, audio, LAN, modem and a couple of updates, until I tried to install sp37394.exe, the Microsoft Windows XP SP3 Upgrade Utility for Systems with AMD Processors. The download page says this about it:

    "•You must own an HP Pavilion, Presario or Media Center with Windows XP and an AMD processor.
    •You must install this update prior to applying Windows XP SP3 update.

    Released: 2008-05-19
    Version: 1.0
    Compatibility: Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft Windows XP Media Center, Microsoft Windows XP

    Fix/Enhancement: Prevents a condition from occurring that causes continuous system restarts or "Stop: 0x0000007E" errors after upgrading to Microsoft Windows XP Service Pack 3 on systems with an AMD processor."

    The problem is, the update won't install. The error message reads: "The system does not meet the minimum requirements for this update. Update has been cancelled. (9998)"

    System Properties reports "Microsoft Windows XP, Home Edition, Version 2002, Service Pack 2; AMD Athlon (tm) 64 X2 Dual Core Processor 4200+, 2.20 GHz, 1.93 GB of Ram, Physical Address Extension."

    This site identified a similar thread which included advice to run CCleaner, so I did that. It identified and fixed a handful of issues, but still no joy with the utility install.

    A question about system restore discs from a third party, such as restoredisks.com or computersurgeons.com: What are the odds these places and their wares are legit? Even if they are, if I can save the 27 bucks and avoid the crapware, I'd rather do that.

    Any help would be greatly appreciated.
     
  2. tgell

    tgell Major Geek Extraordinaire


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