desktop cleaned?

You did not run MBAM. Please do so and attach the log.

Use add/remove programs to uninstall this junk:
Ask Toolbar
Conduit Engine

Why am I not seeing any AV software installed?

Rerun Hitman and have it fix all that it finds.

Now Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Reboot and rescan with Hitman and attach the new log.

You should clean up your desktop.

Use windows explore and see if these still exist:
C:\Users\Jay Shephard\AppData\Local\AskPartnerNetwork
C:\Program Files\GUM9462.tmp

If so, delete them.

Tell me what issues you are having.

 

The Zip only has 1kb. Please divide it into two or three txt files and upload. Did you do the rest of my instructions?

 

Run MBAM and have it delete all it finds. Then rerun it and attach a clean log. You need to tell me what issues you are having, if any.

 

Good, that's clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You are most welcome.