Virus, cannot access task manager other programs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Thomas710Black, Oct 23, 2014.

  1. Thomas710Black

    Thomas710Black Private E-2

    I downloaded Smart PC Fix to my 2007 Windows Vista (Sp2) Pavilion DV9700 laptop. This is supposed to be a scanning program to fix a Windows Update issue. I launched the program, ran a scan, and clicked on "Fix". It was a virus.

    I cannot access Task Manager with Ctrl Alt, Del. The choice screen pops up to choose Task Manager, when I click on it, nothing happens.

    I cannot access regedit, Mozilla, IE, Norton AV, Malware Bytes (paid for), system tools/system restore. I get an error message "Windows cannot access the specific device, path, or file, You may not have the appropriate permissions to access the item."

    I do not have a functioning DVD drive; although, I can add one with USB. Do not have internet access.

    All of suggestions from your forums require those. What do I do?
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member


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