Malware present, Removal does not work.

Are you deliberately set up to use a proxy?

 

FindingDiscount <<< Uninstall this.


Re run Hitman Pro and have it fix the entry on the repairs tab.


Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

• [PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RuntimeManager -> Found
• [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\RuntimeManager -> Found
• [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\RuntimeManager -> Found
• [PUM.Proxy] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1 -> Found
• [PUM.Proxy] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1 -> Found
• [PUM.Proxy] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1 -> Found
• [PUM.Proxy] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1 -> Found
• [PUM.Proxy] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=127.0.0.1:47574 -> Found
• [PUM.Proxy] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=127.0.0.1:47574 -> Found
• [PUM.Proxy] (X64) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : -> Found
• [PUM.Proxy] (X86) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : -> Found
• [PUM.Proxy] (X64) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : -> Found
• [PUM.Proxy] (X86) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : -> Found
• [PUM.Proxy] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=127.0.0.1:47574 -> Found
• [PUM.Proxy] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=127.0.0.1:47574 -> Found

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.




Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snap.do/?publisher=ShoppingHelper&dpid=RY_1184&co=US&userid=240a78b5-e8ab-6657-a7d9-349b65008c56&searchtype=ds&q={searchTerms}&installDate=27/12/2013
• R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snap.do/?publisher=ShoppingHelper&dpid=RY_1184&co=US&userid=240a78b5-e8ab-6657-a7d9-349b65008c56&searchtype=ds&q={searchTerms}&installDate=27/12/2013
• O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'SYSTEM')
• O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'Default user')
• O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
• O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)

After clicking Fix exit HJT.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\ProgramData\APN
C:\ProgramData\Conduit

:reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FindingDiscount]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=""
:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

• Re run Malware Bytes again, if it finds anything, let it remove it.
• Re run RogueKiller (just a scan) and attach log.
• Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
• Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
  [*]

 

I have edited my instructions. It should get rid of it.

 

Re run RogueKiller please (again) and attach log.

 

Proxy is still in place.


Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.

Note: Make sure you download the correct version for your PC. Only the correct version will work.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your next reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

• Save the attached (fixlist.txt) to your desktop.
• Right click FRST and run it as admin.
• Click the FIX button.
• A report should pop up, please attach it here in your next reply.
• Ensure you reboot the machine.
• Re run RogueKiller and attach latest log from that also.

 

I am seeking advices from colleagues about this, please hang in there. You are most welcome for the help

 

Okay let's collect information from a couple more scans so that we can fully see the current status. I will give instructions below. But first a a question, will you be able to uninstall McAfee and then reinstall later after we have completed cleanup? Sometimes antivirus programs can get in the way of cleanup.


Please run a new full scan with FRST like you did the very first time you used it and attach the new log.


Please download OTL by OldTimer.

• Save it to your desktop.
• Double-click on the OTL icon on your desktopto run it. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator)
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the text-field.
  
  Code:

  activex
  netsvcs
  drives
  

• Now click the button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

Now please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Attach the logfile to your next next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

Download this >>


Save fixlist.txt on your Desktop. Make sure you save it as a txt file.

• You should now have both fixlist.txt and FRST64.exe on your Desktop.
• Now I want you to disconnect your PC connection to the internet by unplugging the cable ( if it is wireless then temporarily shutdown the wireless network ).
• Run FRST64.exe by right clicking on it and selecting Run As Adminstrator
• Click the Fix button just once and wait.
• Your computer should reboot after the fix runs.
• Reconnect your internet connection after reboot so you can come back here to continue.
• The tool will make a log on the Desktop (Fixlog.txt) please attach this new log to your next reply (attach or paste)

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• Fixlog.txt
• C:\MGlogs.zip

Please attach the above two log first before you continue with the below.


Also at this point, I want to double check the status of the fixes by having you run another scan with FRST like in my last message and attach the new FRST.txt log

 

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode. Any other mode is primarily used for troubleshooting and diagnostic purposes. You should look into some third party software to control start up's.



Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Re run RogueKiller and attach log.

Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
Let me know of any problems you may have encountered with the above instructions and also let us know how things are running!

 

Have RogueKiller fix this entry under the web browsers heading.

¤¤¤ Web browsers : 1 ¤¤¤
[PUP][FIREFX:Addon] 43ycfqu4.default : Search App by Ask [toolbar_ORJ-SPE@apn.ask.com] -> Found

Give Ccleaner a run (not the reg scanner) just the cleaner itself to be rid of temp files.

Explain how things are running.

 

That's excellent, Chaslang got rid of the proxy. I am no longer seeing signs of it.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
   
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
   
   
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

On behalf of us both, you are most welcome.