Slow vista, Logs attatched

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ChibiMischief, Oct 22, 2009.

  1. ChibiMischief

    ChibiMischief Private E-2

    I took it upon myself to try and clean up my girlfriend's pc yesterday, and I've since run all the recommended scans, but it still seems to be running a little sluggish. If anyone could take a look at the logs and tell me if they're clean or not, I'd be very appreciative.

    Many thanks!
     

    Attached Files:

  2. ChibiMischief

    ChibiMischief Private E-2

    MGlogs.zip
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. The issue you have with slowness is probably due to having too little RAM installed to run Vista.

    Installed Physical Memory (RAM) 1.00 GB
    Total Physical Memory 0.99 GB
    Available Physical Memory 221 MB

    Plus you are running Norton 360 which is a resource hog.

    You need to move ComboFix to your desktop, otherwise these final instructions will not remove it.
    You have it here:
    c:\users\Cortney\Downloads\ComboFix.exe


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
    Last edited by a moderator: Oct 24, 2009

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