Trojan.Agent

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Desrsta, Mar 6, 2009.

  1. Desrsta

    Desrsta Private E-2

    Hi All,

    I have just registered for your website but have used it many times in the past. Until now I have only reviewed other posts and found the information to solve the problem but sadly not this time and I'm trying to fix a friends PC.
    Please can you help me as the 4 keys below are infected and Malwarebytes' Anti-Malware cannot remove them. I am now using firefox as IE and AOL do not work.

    Many thanks,

    Des

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. Desrsta

    Desrsta Private E-2

    Set 1
     

    Attached Files:

  4. Desrsta

    Desrsta Private E-2

    Set 2,

    many thanks

    Des
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You MGlogs.zip file show that the tools did not run properly and we will need these logs to finish your fixes. Did you notice any of the error messages explained on the Using MGtools instructions page? Try the fix given for Error Message Type 1 anyway but do not rerun MGtools yet. We will run it later via a different method.


    Now download LSP - Fix

    Run LSP-Fix.

    Check the Box labeled "I know what I'm doing" and then click on the lspyfn.dll file (in the “Keep” section) to select it.

    Then, Select the >> button to move lspyfn.dll into the Remove section.

    Now, click the Finish Button. When the Repair Summary box appears, click OK.
    If it is already in the Remove section, just click Finish.


    Now repeat the above procedure with LSP-Fix for lspclu.dll



    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {4833962F-CE3C-487B-B542-D6CCF830FB53} - C:\WINDOWS\system32\comctl3.dll (file missing)

    After clicking Fix, exit HJT.


    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\avenger.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!



     
  6. Desrsta

    Desrsta Private E-2

    Hi Chaslang,

    Thank you for your help on this,
    I had to use a different PC to read and download the files as both Firefox and IE crashed. On running the software had no problems and I had attached the logs.
    The PC would seems to be working now and IE and Firefox can be run without crashing.

    Again thank you for your time on this.

    Des
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. You are in pretty good shape now. You just need to delete the below 4 files.
    Code:
    "C:\Documents and Settings\Administrator\"
    ekerbhtp.tpl  14 Jan 2007           0  "ekerbhtp.tpl"
    oxxtoydy.tpl  10 Jan 2007           0  "oxxtoydy.tpl"
    ssdtgcqj.tpl   9 Jan 2007           0  "ssdtgcqj.tpl"
    znqouhab.tpl  18 Jan 2007           0  "znqouhab.tpl"
    Then if you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. If we had you run Avenger, you can delete all files related to Avenger now.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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