In too Deep

oldsimp · Mar 25, 2015

I agreed to help a friend with his teenage daughter's laptop. She did not understand that a popup telling her she had errors to click here to fix was an advertisement. I have cleared as much as I could with adware, malbytes, and IO products to stop enough things where I can access the web.
I have followed your instructions on READ ME FIRST. Attached are the logs you require except TDSS Killer. It says the file is too large. Running 8.1. Please help.:confused

Kestrel13! · Mar 26, 2015

Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\kexekuvo (C:\Users\kaki\AppData\Roaming\40A86297-1424793601-E311-95F0-008CFA9CDA28\jnsj35DA.tmp) -> Found

[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\qiduvoko (C:\Users\kaki\AppData\Local\40A86297-1425202319-E311-95F0-008CFA9CDA28\insuEBE1.tmp) -> Found

[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\sutygizu (C:\Users\kaki\AppData\Roaming\40A86297-1424793601-E311-95F0-008CFA9CDA28\nsjDD92.tmpfs) -> Found

[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\kexekuvo (C:\Users\kaki\AppData\Roaming\40A86297-1424793601-E311-95F0-008CFA9CDA28\jnsj35DA.tmp) -> Found

[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\qiduvoko (C:\Users\kaki\AppData\Local\40A86297-1425202319-E311-95F0-008CFA9CDA28\insuEBE1.tmp) -> Found

[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\sutygizu (C:\Users\kaki\AppData\Roaming\40A86297-1424793601-E311-95F0-008CFA9CDA28\nsjDD92.tmpfs) -> Found

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.

... and the same for this entry on the Tasks tab please:

[Suspicious.Path] \\NJTMXN -- "C:\ProgramData\94a7f397af3e4b25ae83453f53ee8fd4\94a7f397af3e4b25ae83453f53ee8fd4.exe" -> Found

When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.

Re run Hitman Pro and have it remove all that it finds.

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Paste the following code under the area. Do not include the word Code.
Code:
:Files
C:\Users\kaki\AppData\Local\nsc5AC1.tmp
C:\Users\kaki\AppData\Local\nsc6081.tmp
C:\Users\kaki\AppData\Local\nsc8A32.tmp
C:\Users\kaki\AppData\Local\nso756D.tmp
C:\ProgramData\14947709440050435096
C:\ProgramData\459697800002332
C:\ProgramData\94a7f397af3e4b25ae83453f53ee8fd4
C:\ProgramData\cddd750d66814cb7aa1b38b3b1ac4f7d
C:\ProgramData\Optimizer

:reg
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{883F3BEB-E43E-405F-B9E0-2623552A39AB}]

:Commands
[emptytemp]
[Reboot]
Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.

Push the large button.

OTM may ask to reboot the machine. Please do so if asked.

Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Download Cleano 0.61

Download it to your desktop, Right click the cleano.exe file and run as admin > and place check marks in the boxes as follows (click on link below to see image)

View attachment 148092
Click clean now and exit the program.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.

Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Attach JRT.txt to your next message.

Now re run Hitman Pro (just a scan) and attach log.

Same for RogueKiller.

Attach the rest of the requested logs and let me know how things are running.

oldsimp · Mar 26, 2015

Thanks for your hard work. It looks like it has paid off.
Attached are the logs you requested.:major

Kestrel13! · Mar 27, 2015

Re run Hitman and RogueKiller again please and attach their logs.

Also do this: Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

oldsimp · Mar 27, 2015

My apologies. Why I sent TDSS log is beyond me (old age). Attached are the files you requested.:-o

Kestrel13! · Mar 28, 2015

Apparently OTM couldn't and didn't delete the below:

Delete these files yourself:

C:\Users\kaki\AppData\Local\nsc5AC1.tmp

C:\Users\kaki\AppData\Local\nsc6081.tmp

C:\Users\kaki\AppData\Local\nso756D.tmp

Delete these folders:

C:\ProgramData\14947709440050435096

C:\ProgramData\459697800002332

C:\ProgramData\94a7f397af3e4b25ae83453f53ee8fd4

C:\ProgramData\cddd750d66814cb7aa1b38b3b1ac4f7d

Reboot the machine, navigate back to these locations and let me know whether they are still there or not.

oldsimp · Mar 28, 2015

The files and folders are gone. I hope this is an oppertune time to point out another deletion, uninstall issue.
Ninja Loader located in C:\Program Files(x86)\Ninja Loader cannot be uninstalled. It is not listed in Control Panel\Uninstall Programs, in CCleaner's list of programs to uninstall, nor does it show up in iobit's Uninstall program. Any suggestions? This program was installed on the same day as all the other junk that has caused these problems.
Thanks

Kestrel13! · Mar 28, 2015

That one folder may be all that remains....

SystemLook

Please download SystemLook from one of the links below appropriate for your operating system and save it to your Desktop.
Download 32 Bit
Download 64 Bit
Double-click SystemLook.exe to run it.
Copy the content of the following codebox into the main textfield:
Code:
:filefind
Ninja

:regfind
Ninja

:folderfind
Ninja
Click the Look button to start the scan.

When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

oldsimp · Mar 28, 2015

I can't thank you enough for the time and effort you have put into this problem. This young girl has no idea what you have done to correct her stupidity. It is not ignorance because she has been told about careless downloads.
You have taught this old man a lot as well. A great big hug and a tip of the hat to you. When we are done, I would like a few suggestions to protect this computer from its own demise.
Attached is hopefully the last log.:wave

Kestrel13! · Mar 29, 2015

Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Paste the following code under the area. Do not include the word Code.
Code:
:reg
[-HKEY_CURRENT_USER\Software\Ninja Loader]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Ninja Loader]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\EventLog\Application\NinjaLoaderService]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NinjaLoaderService]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\NinjaLoaderService]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NinjaLoaderService]
[-HKEY_USERS\S-1-5-21-199677392-3972934556-4219265475-1001\Software\Ninja Loader]

:Commands
[emptytemp]
[Reboot]
Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.

Push the large button.

OTM may ask to reboot the machine. Please do so if asked.

Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Now you can run the Systemlook step again so I can see what remains.

oldsimp · Mar 30, 2015

Here are the two attachments

Kestrel13! · Mar 30, 2015

Excellent, that took care of that. How are things now?

oldsimp · Apr 1, 2015

I am well pleased and satisfied. It feels strange not sending an attachment.

Kestrel13! · Apr 1, 2015

Excellent

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.

Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.

If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.

If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:

Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore

What we want you to do is to first disable System Restore to flush restore points some of which could be infected.

Then we want you to Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

oldsimp · Apr 5, 2015

Completed the steps listed.
Downloaded and installed
Spyware Blaster
Malwarebytes(Free)
IOBits Anti-Malware
AdwCleaner
Advanced System Care 8
CCleaner
Smart Defrag 4
Comodo Firewall
Comodo Anti-Virus

I think IOBits Anti-Malware and Comodo are the only realtime scanners. Please let me know if I have any conflicts or a better combination of programs. All of the above items are the free version.:-D

Kestrel13! · Apr 6, 2015

Sounds ok and they should all be compatible, but if you have any issues, post in the software forum.

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In too Deep

oldsimp Private E-2

Attached Files:

RKreport_SCN_03232015_205304.log

MGlogs.zip

Mb Log.txt

HitmanPro_20150324_0556.log

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

oldsimp Private E-2

Attached Files:

JRT.txt

OTM Moved Files Log.txt

TDSSKiller.3.0.0.44_26.03.2015_18.38.44_log.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

oldsimp Private E-2

Attached Files:

MGlogs.zip

HitmanPro_20150327_1328.log

RKreport_SCN_03272015_131119.log

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

oldsimp Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

oldsimp Private E-2

Attached Files:

SystemLook.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

oldsimp Private E-2

Attached Files:

SystemLook03302015.txt

03302015_040709.log

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

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Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

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Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

In too Deep

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