Heeeeelp me clean my external USB hard disk drive !!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Maggie_61, Feb 17, 2006.

  1. Maggie_61

    Maggie_61 Private First Class

    Please help me clean my external F:/ USB hard disk drive !

    I enclose here the attachment from the BITDEFENDER's scan.

    It says something is going wrong in F:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP132\A0065702.exe.

    What do I have to do ?

    System Restore in F:/ is invisible and I do not want to damage this hard disk !

    HEEEEEELP guys.... :)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not attach anything. Note BitDefender normally cleans what it finds. However if you have problems that it is finding in System Restore, you need to disable System Restore on this external drive. Then run your scan. Afterwards enable System Restore again.
     
  3. Maggie_61

    Maggie_61 Private First Class

    I send my attachment just for you to tell me if I have to do something or just go to sleep... :)

    Thanks ! View attachment 30956
     
    Last edited: Aug 21, 2006
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay you only setup BitDefender to report and not to fix. Thus is did not even try to fix it.

    You need to do what I said below. That is, disable System Restore on drive F and then run BitDefender (allow it to Fix this time) and see what (if anything) it finds. If you do not know how to disable system restore, see the below and make sure you disable on drive F :

    Disable And Enable System Restore
     

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