Pop-ups wont stop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by DrunknDragun, Feb 18, 2006.

  1. DrunknDragun

    DrunknDragun Private E-2

    im having problems with my computer. Im getting 3-4 pop ups usually after every 10 min. of surfing the web. even when the a web browser isnt on it still appears as long as my modem is on.

    I followed the steps in "READ & RUN ME FIRST Before Asking for Support" but the problem hasn't gone away. I even did a search on this board for similar solutions but still nothing. Maybe im doing something wrong. Please help. i included the "Hijack this" log if that'll help
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to MGs!

    You need to complete ALL the steps in the READ & RUN ME. I can see the Microsoft Windows Defender was not installed and run as requested. Also you have not done what was requested in step 6. Both online scanners must be run and both logs must be posted. The READ ME has not been followed until ALL directions in steps 0 thru 7 are completed.

    After completing the other steps attach the requested logs from step 6 followed by a new HJT log. Then we will be able to complete the rest of your fixes.
     
  3. DrunknDragun

    DrunknDragun Private E-2

    oh, sorry about that. but thanks for telling me, i remember that i skipped the Windows defender because i didnt have the plug ins required, but i got it now. I'll redo the steps just incase and post the updated logs in my next post.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It was not necessary to start all over again! Just completing the steps that were not run would have been okay at this point. Make sure you attach the two online scan logs this time along with a new HJT log. This is the reason we have the below statement at the beginning of the READ & RUN ME
    It only slows down progress and takes longer for users to get there PC's fixed up if steps are not followed.
     
  5. DrunknDragun

    DrunknDragun Private E-2

    Ok im sure that i did everything right this time. So far the pop ups haven't appeared but than again it did that before. Here's the logs
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do you know what the below is:

    C:\Documents and Settings\Owner\Desktop\WinHIIP V.1.7.3\hdl_dump.exe

    Make sure viewing of hidden files is enabled (per the tutorial).
    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
    C:\WINDOWS\ms0642273-10683.exe

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [ms0642273-10683] C:\WINDOWS\ms0642273-10683.exe
    O20 - Winlogon Notify: winemx32 - winemx32.dll (file missing)

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete
    :
    C:\WINDOWS\ms0642273-10683.exe
    C:\Windows\System32\winemx32.dll
    C:\WINDOWS\drsmartload2.dat
    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST)
    .

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Now reboot in normal mode and post a new HJT log.

    Make sure you tell me how things are working now.

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  7. DrunknDragun

    DrunknDragun Private E-2

    that HDL_dump.exe is this program that i use for my PS2. But i just deleted it now since i now use a newer and better one.

    I couldn't find
    C:\Windows\System32\winemx32.dll

    when i rebooted to normal, this Internet explorer thing keep asking me about changing the home page from google to msn something
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What Internet Explorer thing? You need to be more precise in your messages. I doubt it was a message from Internet Explorer but rather a message from CounterSpy or something else asking if you want to change your home page. This is a result of the Reset Web Settings I asked you to do. If you do not approve the change, the reset of settings will not take place.

    At any rate, your log is clean. Are you having any other malware problems?
     
  9. DrunknDragun

    DrunknDragun Private E-2

    ok, that makes sense with the Internet Explorer. It was odd that it kept popping up over and over again. But other than that everything is fine, its been a few hours now and there has been no pop ups :). Thanks for all the help, i appreciate it.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     

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