No programs will open

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bhoss22, Jul 28, 2006.

  1. bhoss22

    bhoss22 Private E-2

    Im in great need of some help!

    My computer all of a sudden started acting crazy. At first everything would work fine at the beggining of start up, but after a few minutes nothing would open or respond. I would have to restart and continue where i left off. a real PITA

    I figured i had a small problem and a Format and Reinstall should take care of it. So i did that. and the problem is still there.

    This morning i started it up and now there is an error message when i try to open any program. Stating it cannot find the file.

    So basically i cannot run any program and Formatting and reinstalling didnt work.

    HELP please!

    Thanks in advance
     
  2. matt.chugg

    matt.chugg MajorGeek

    Can I have the exact error message that you get please.

    (You can copy and error message by pressing CTRL-C when a messagebox is active then paste it into notepad and paste the relevant bits here)

    I need some more details:

    Operating system and programs you have installed since the format.
    Have you installed all patches and hotfixes ?
    Are you directly connected to the internet.

    If you are connected directly to the internet, a clean format can become infected by things like the blaster worm instantly if you don't have a firewall or all the correct patches.

    If you are having this with a clean format (no software only windows) without being on the internet then it maybe a hardware issue.
     
  3. bhoss22

    bhoss22 Private E-2

    I cannot copy the exact message because i cannot get on the internet from the computer. I cant do anything.

    Im on my computer at work. The message reads...Windows cannot find the Program File...(Whatever the directory is).

    The only software i have installed since format was my Video Card diagnostics and SB Audigy program.

    I am connected directly to the internet with cable modem, no other computers on network or anything.

    I have read about a Sircam virus....but its not appearing in Regedit.
     
  4. matt.chugg

    matt.chugg MajorGeek

    OK its possible you have some malware infection.

    - Please run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.



    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:


    Downloading, Installing, and Running HijackThis


    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

    Bitdefender
    Panda Scan
    HijackThis

    Good Luck!:)


    As you say you cannot get on the internet please download the tools on the computer you are using to post here and copy them to a USB Key or CD
     

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