Double Click/Fast Click

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Lord Winston, Aug 1, 2009.

  1. Lord Winston

    Lord Winston Private E-2

    Hello all, I am new to these forums, and I was hoping someone could help me answer some questions on a spy ware problem I am having. First off I should probably start off by telling you that I use CA security center. I recently got a new hard drive on my Dell, I pretty much started from scratch, but after reinstalling everything I noticed every so often when I clicked the mouse it would click twice, so right away I deleted my cache and cookies, which had double click and fast click cookies, and then ran a spy ware scan, and it detected Double Click. I deleted them, well even though I deleted them I am still having the double click problem, and its really annoying because it happens a lot. Im not sure if CA spy ware scan is picking all of them up or what, but when I ran another scan nothing was detected, so I don't know what to do. Ive done some reading, and cant really find anything that would help me solve my problem, so if anyone could offer some advice, I'd greatly appreciate it.
     
  2. Lord Winston

    Lord Winston Private E-2

    Just checked cookies again, and I have another double click cookie in there, it seems no matter what I do, it wont go away. :(
     
  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks!

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
    READ & RUN ME FIRST. Malware Removal Guide
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated, our system works the oldest threads FIRST.
     

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