IE Hijacked and applications load very slowly

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dejola, Sep 3, 2004.

  1. dejola

    dejola Private E-2

    To begin with, thank God for Major Geeks. You do great work. Thank you.

    I am trying to help a friend with his Compaq desktop computer, AMD Athlon, 1.1 gigahertz, 256 Megabytes RAM, running Wiundows XP Professional, build 2600.

    My friend complained that he could not get online (Optimum Online cable service).
    Internet Explorer would not explore :)) ). AOL 9,0 wouldn't load.
    Computer in general performing poorly (slow).

    On my own computer I downloaded Stinger, Ad-Aware, Spybot Search & Destroy, AVG (the anti-virus application), and Spysweeper. I put these on a CD.

    I ran all these applications on my friend's computer.

    Stinger found and fixed one virus in a file named sounds.exe. Wish I could remember the name of the virus. Stinger fixed the problem by deleting sounds.exe.

    SBOT S & D found a bunch of spyware, all of which was removed.

    AVG found 78 files infected with 75 viruses. All but 3 of the viruses were removed. The remaining 3 were put into the Virus Vault.

    Ad-Aware SE Personal found 577 new critical objects. All were removed.

    I used Add/Remove Programs to remove AOL 9.0. With a new CD I obtained I reinstalled AOL 9.0. That didn't fix the AOL problem. AOL still loads very slowly after I click on its shortcut and hangs when it get to the point where it says Updating AOL Database (100%)... After a while an empty white rectangular box appears and remains ad infinitum.

    Internet Explorer will not hold our chosen home page. It keeps redirecting itself to http://search200.com/. I see this as evidence that the browser has been hijacked.

    I have downloaded Hijack This into a separate folder and I have run it and have the log file if and when you want it.

    Finally, several times I looked at Task Manager and saw CPU usage at 100%. Somehow I feel that should not be.

    Can you help me?

    Thanks again.

    John
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please run the following:

    - CCleaner - and on the Windows tab (you'll see when you run it) leave the defaults and click Run Cleaner
    - TrendMicro Online scan

    Then after that read the tutorial in this Sticky thread < Hijack This Tutorial And How To Post Your Log File >

    Do not post a HijackThis log until we ask you to and when we do it must be text document attachment to your message.

    Update! Due to Hijack This logs destroying search engine and web site searches, we now ask you do not post your Hijack This log file unless requested by us. It is for advanced users, so if you do not understand how to use it, you do not need it....yet. Instead, please tell us in your post what symptoms you are experiencing so we can try and resolve it that way. When, and if, we ask you to post your log file, please attach it as a file. To do this save the log file and select manage attachments in a new thread to upload it. All running programs should be closed, including your web browser, e-mail, items in the tray, anything you can close... Close before running Hijack This!

    Do NOT run Hijack This from the Desktop, a temp folder or choose run from the download. Place it in its own folder, for example C:\Program Files\HJT

    Then I'm asking you to post your HJT log as a .txt file attachment.
     

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