Spyware Removal & Virus Removal - please help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by River6, Aug 19, 2005.

  1. River6

    River6 Private E-2

    Hello Major Geeks,

    I am here once again, as I can not seem to get rid of Spyware FunWeb Products.
    I have ran Spybot and Adaware Ten times to no avail.
    Any help greatly appreciated.
    Also my son visited a web site for video game cheats and we were inundated with pop-ups and I beleive a virus or two.

    I found out that my Symantec Norton Anti-Virus has expired. What is the best Anti-Virus software to purchase.
    I have ran a HighJack This log entered below. All help so appreciated.
    Thank you,
    River

    Edit by chaslang: Old version, unrequested, inline log removed
     
    Last edited by a moderator: Aug 19, 2005
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please read the announcement and sticky threads. HJT logs should only be posted when requested and then they must be attachments to your message. Your HijackThis version is way out of date too.


    Please run the steps below.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem, boot into normal mode and make sure you follow these directions:


    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    As far as antivirus programs, Norton and McAfee are good programs but they are becoming way to bloated and use too much of valuable system resources. Check out some of the ones listed in:

    How to Protect yourself from malware!

    They have free versions you can use. Good to try for awhile to see if you like it. Then buy the full versions.
     
  4. River6

    River6 Private E-2

    Thank you,
    I am sorry for posting the log directly. It has fortunately been a long time since I have been here and I simply forgot the protocal.

    I have downloaded the new version of HighJack This and will follow the other steps to see if I can reslove the issue.
    Thank you again,
    River
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. If you still have problems after following the READ ME FIRST, attached a HijackThis log per my instructions and we will go from there.
     

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