unable to use admin rights in xp.....

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by touchwood, Apr 24, 2008.

  1. touchwood

    touchwood Private E-2

    hi
    many thanks in advance for any assistance!

    i am logged in as admin in xp but have lost rights and am unable to install software or change/add any accounts either.

    hoping to avoid a complete reinstall - thanks again for your time& trouble!!

    hjt log as follows:-
     

    Attached Files:

    Last edited by a moderator: Apr 24, 2008
  2. abri

    abri MajorGeek

    Hi touchwood,
    Welcome to Major Geeks!

    If you go into safe mode (hitting the F8 key during bootup until you get the list of options of which one of them is safe mode and one is safemode with networking) can you get into the Administrator account this way? If so, can you reset your administrative capabilites for the other users? Additionally, can you either download (if you can get to safe mode with networking) Combofix and MGTools or (if you can only get into safe mode without networking) install them from an external source like a flash drive or cd and run them after you install them?

    Also, did you install any programs prior to this or run anything which might have changed your settings?

    abri
     

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