IDTSG.cpl Unable to open IDT Audio Control Panel rundll32.exe

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ttbhtdsh, May 10, 2011.

  1. ttbhtdsh

    ttbhtdsh Private E-2

    Hi David,
    Intel Desktop Board is DP35DP Media Series Audio/Lan
    I don't have yellow marks on Device Manager

    On safe mode it does not open and it mentions something like "Audio panel is disabled". However, other control panels open ok

    I have 3 drives: c, d, and g on my machine.
    I just finished the homework on Malware topics. Logs attached
    I had to run SuperAntispyware as portable because other version told me "it was not a 32bit version" I didn't keep the log.

    Rootrepeal log file for drive C lost on reboot.
    I attached for drive D only, drive G "could not be initialized"

    Another thing that just happend is that my outlook outbox keeps emails without sending them. I am not sure if is part of this problem, but I mention it just in case.

    Thanks in advance!
     

    Attached Files:

  2. ttbhtdsh

    ttbhtdsh Private E-2

    Attached Files:

    Last edited by a moderator: May 10, 2011
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No, not seeing any malware. Let's just do this before you return to your thread in the Drivers forum.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.



    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  4. ttbhtdsh

    ttbhtdsh Private E-2

    Hi Kestrel13!,

    fixME.reg worked succesfully.
    I did other steps about cleaning and system restore.
    My initial problem stills the same but at least I did all possible to check malware.

    Thanks for your promptly support!

    Fabio
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. :)
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Run this also just to be sure we have covered all angles.

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run
     
  7. ttbhtdsh

    ttbhtdsh Private E-2

    Hi Kestrel,
    I did the TDSkiller but nothing found.
    Attached are the results. Thks.
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Back to the drivers thread then. Best of luck to you, hope you get sorted soon. :)
     

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