dllhost.exe *32 COM Surrogate Replication issue.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by VeniaTulip, Nov 13, 2014.

  1. VeniaTulip

    VeniaTulip Private E-2

    Hello,

    I have also been having the dllhost.exe Surrogate issue on my computer for the last few weeks. I have been scouring the web to find solutions and I pretty much just find half baked and half assed solutions so I was hoping you guys could help me.

    Before the dllhost issue came about, I was getting a blue screen every couple of weeks or so. Becasue it was so infrequent I largely ignored it. Then a few weeks ago I also started getting "internet explorer has stopped working" errors as well. (Files that help describe the problem:
    C:\Users\Anna\AppData\Local\Temp\WERD114.tmp.WERInternalMetadata.xml
    C:\Users\Anna\AppData\Local\Temp\WERE7B0.tmp.appcompat.txt
    C:\Users\Anna\AppData\Local\Temp\WERE7C1.tmp.mdmp)

    Well I don't use IE at all (IE 11 for the record) so I was very confused. I was unable to uninstall it on my windows 7 so I just disabled it. Now I'm still getting the errors except it says "iexplore.exe has stopped working".

    I have since re-enabled it.

    The blue screens are gone. I did a ton of work to do a clean install of my video drivers so that seems to have solved that part but the IE errors persist and I am consistently seeing 5-15 dllhost.exe *32 processes taking up anywhere fro 0-15% CPU each. I have gone through the read-me and the files are attached below.

    As far as what I was doing when this began....I can really only tell you what I regularly do on my machine. I play two PC games, Guild Wars 2 and Starbound. I check my email, yahoo. Go to a forum I frequent and pinterest. No malicious sites are visited.

    Please please please help!

    The steps in the read me were followed to a T and the logs are attached.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi and welcome. You have a poweliks infection.


    Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.

    Note: Make sure you download the correct version for your PC. Only the correct version will work.
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your next reply.
    • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
     
  3. VeniaTulip

    VeniaTulip Private E-2

    Here are the logs. ;)
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    NOTE: This script was written specifically for this user for use on this particular computer. Running this on another machine may cause damage to your operating system.


    Download Fixlist.txt

    Save fixlist.txt on your Desktop. Make sure you save it as a txt file.
    • You should now have both fixlist.txt and FRST64.exe on your Desktop.
    • Now I want you to disconnect your PC connection to the internet by unplugging the cable ( if it is wireless then temporarily shutdown the wireless network ).
    • Run FRST64.exe by right clicking on it and selecting Run As Adminstrator
    • Click the Fix button just once and wait.
    • Your computer should reboot after the fix runs.
    • Reconnect your internet connection after reboot so you can come back here to continue.
    • The tool will make a log on the Desktop (Fixlog.txt) please attach this new log to your next reply (attach or paste)
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • Fixlog.txt
    • C:\MGlogs.zip
    Please attach the above two log first before you continue with the below.
    Also at this point, I want to double check the status of Poweliks by having you run another scan with FRST like in my last message and attach the new FRST.txt and Addition.txt logs.
     

    Attached Files:

  5. VeniaTulip

    VeniaTulip Private E-2

    Fixlog.txt run via FRST64.exe while internet was disconnected. Log Attached.

    New MGlogs.zip created and attached.
     

    Attached Files:

  6. VeniaTulip

    VeniaTulip Private E-2

    These steps have been completed. I renamed the old FRST.txt file to FRSTOld.txt just in-case you still needed it...or I did. Attached is the new file. However according to the post regarding FRST64, the Addition.txt file is only created upon the first scan? I've attached it anyway but I don't think anything was rewritten.

    Anna

    Edit:
    Ok so it wont even let me attach Addition.txt saying its already been attached in this thread. Let me know if I need to do anything different for you. :)
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Good evening.

    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [PUP] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670} -> Found
    • [Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-3047828496-4189209094-568212370-1000\Software\Microsoft\Windows\CurrentVersion\Run | gjdwgmvtzwwg : regsvr32.exe /s "C:\Users\Anna\AppData\Local\Temp\17a4\AppData\Local\Microsoft\gjdwgmvtzwwg.dll" -> Found
    • [Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-3047828496-4189209094-568212370-1000\Software\Microsoft\Windows\CurrentVersion\Run | gjdwgmvtzwwg : regsvr32.exe /s "C:\Users\Anna\AppData\Local\Temp\17a4\AppData\Local\Microsoft\gjdwgmvtzwwg.dll" -> Found

    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.




    Now re run Malware Bytes, have it fix anything it may find and attach the log regardless.


    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Please download AdwCleaner by Xplode and save to your Desktop.

    • Double click on AdwCleaner.exe to run the tool.
    • Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.




    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    • cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    • nwktst<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • GRK64 <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • SN64 <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

    Attach the new MGlogs.zip
     
  8. VeniaTulip

    VeniaTulip Private E-2

    Rougekiller:
    [Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-3047828496-4189209094-568212370-1000\Software\Microsoft\Windows\CurrentVersion\Run | gjdwgmvtzwwg : regsvr32.exe /s "C:\Users\Anna\AppData\Local\Temp\17a4\AppData\Local\Microsoft\gjdwgmvtzwwg.dll" -> Found
    [Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-3047828496-4189209094-568212370-1000\Software\Microsoft\Windows\CurrentVersion\Run | gjdwgmvtzwwg : regsvr32.exe /s "C:\Users\Anna\AppData\Local\Temp\17a4\AppData\Local\Microsoft\gjdwgmvtzwwg.dll" -> Found.

    These files did not appear in the scan.



    GRK64 error:
    The system cannot find the file specified.
    Zipping runKeys.txt
    Finished Zipping runKeys.txt



    All logs attached.
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Run Adwcleaner and have it remove what it finds.

    Also clean out as many temp files from this folder as Windows lets you.
    • C:\Users\Anna\AppData\Local\Temp

    How are things running?
     
  10. VeniaTulip

    VeniaTulip Private E-2

    Done and done. Its running great again! Thank you so much! You rock!

    I had a hard drive before this one that I had to replace because something periodically locked me out of every windows feature until windows would no longer load.

    Its obvious that I'm not cleaning properly, using the correct tools, something since I keep getting these infections.

    Is there a thread or do you have any advice on how this can be prevented?

    Anna
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent! :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:


    Download OTC
    • Close all programs.
    • Start OTC program.
    • Click the CleanUp! button.
    • Select Yes when asked "Begin cleanup process".
    • If you are asked to reboot, select Yes.
    • If any logs remain on the computer you can remove them.


    You can also delete JRT and ADWcleaner, and any files/folders they generated.
     

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