Sirefef.Y Virus, Help please

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Agbrac, Jun 15, 2012.

  1. Agbrac

    Agbrac Private E-2

    Hi, I dont know why and how this happened but any help is good! This is my work laptop and I'm unable to use it right now. Thanks in advance :)
     

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  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Boot to System Recovery Options and run FRST again.
    Type the below bolded text in the edit box after "Search:".

    services.exe

    Then click the Search button.

    It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     
  3. Agbrac

    Agbrac Private E-2

    Thanks for the fast reply!
     

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  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    Download this >> View attachment fixlist.txt


    Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.
    Now reboot back into the System Recovery Options as you did previously.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now boot into normal Windows can continue with the below.


    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide
     
  5. Agbrac

    Agbrac Private E-2

    Computer booted and it seems to be working properly. The antivirus "removed" the threats. Thanks for the help I will continue with the next step :-D
     

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  6. Agbrac

    Agbrac Private E-2

    Here are the other files.
     

    Attached Files:

  7. Agbrac

    Agbrac Private E-2

    Don't know why the other ones dint upload. The hitman.xml dint let me upload it in .rar or .zip, so I changed the .xml to .txt
     

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  8. Agbrac

    Agbrac Private E-2

    Oh and sorry for posting multiple times is very late here.
     

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  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your Windows Firewall is not running because your Base Filtering Service has been deleted from the registry.

    Now run the C:\MGtools\FixWFW.bat file by right clicking on it selecting Run As Administrator. Then reboot your PC and continue with the below.


    Now please download Farbar Service Scanner and run it on the computer with the issue.
    • Put a check mark in each option box on the left side.
    • Click "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please attach this log to your next reply.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • FSS.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  10. Agbrac

    Agbrac Private E-2

    Here you go, thanks for the help so far :D
     

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  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. That fix did not work. You have a bunch of services stopped and missing from the registry. Let's try the below.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.


    Now rerun Farbar's Service Scanner and attach a new log.
     
  12. Agbrac

    Agbrac Private E-2

    Sorry for the late reply, here is the log.
     

    Attached Files:

    • FSS.txt
      File size:
      3.1 KB
      Views:
      4
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay that fixed the firewall and BFE service, but there may be some other files that were modified.

    How are things working right now?


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below log:
    • C:\MGlogs.zip
     
  14. Agbrac

    Agbrac Private E-2

    Everything seems to be working great, here is the log.
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Looks good.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key [​IMG] and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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